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Quality Inn & Suites New Hartford - Utica

2.5 star property

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Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Free daily continental breakfast
Reception
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

Located within 2 miles (3 km) of Utica College, Quality Inn & Suites New Hartford - Utica places you within a few miles (5 km) of Charles A Gaetano Stadium. This 65-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Utica College - 2 min drive - 1.8 miles
  • Sangertown Square - 2 min drive - 1.8 miles
  • Saranac Brewery - 4 min drive - 3.9 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Turning Stone Casino - 19 min drive - 22.6 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪One Genny - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Guests of Quality Inn & Suites New Hartford - Utica enjoy features like a gym, free WiFi in public areas, and an arcade/game room. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a garden and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include coffee makers, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a fitness center.

Similar properties

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Days Inn by Wyndham Utica
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.2 out of 10, Good, 999 reviews
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The price is $99
Apr 2 - Apr 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on Apr 7, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Quality Inn & Suites New Hartford - Utica?

This hotel is located in New Hartford, close to Utica Zoo, Saranac Brewery, and Stanley Theater. You'll also find Utica Memorial Auditorium and New Hartford Recreation Center within a short drive.

Is there parking available at Quality Inn & Suites New Hartford - Utica?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Quality Inn & Suites New Hartford - Utica feature a casino?

No, Quality Inn & Suites New Hartford - Utica doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites New Hartford - Utica?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn & Suites New Hartford - Utica?

Couples will appreciate amenities like a free daily breakfast, a gym, and a garden at this hotel.

Are there hot tubs at Quality Inn & Suites New Hartford - Utica?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites New Hartford - Utica feature a restaurant that includes a breakfast menu?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast each morning though there is no restaurant.

Does Quality Inn & Suites New Hartford - Utica allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn & Suites New Hartford - Utica for a fee of USD 30.00 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Quality Inn & Suites New Hartford - Utica?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Inn & Suites New Hartford - Utica?

The closest major airport to Quality Inn & Suites New Hartford - Utica is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (20 minutes by car).

Are there rooms with balconies at Quality Inn & Suites New Hartford - Utica?

No, there aren't any guestrooms at Quality Inn & Suites New Hartford - Utica that offer a balcony.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 254 out of 748 reviews
Rating 8 - Good. 203 out of 748 reviews
Rating 6 - Okay. 132 out of 748 reviews
Rating 4 - Poor. 70 out of 748 reviews
Rating 2 - Terrible. 89 out of 748 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

erica

Stayed 2 nights in Dec 2025

2/10 Terrible

Raymond

Business traveler
It was the worst free breakfast I have ever had
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 2 nights in Dec 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was disgusting. Powdered eggs.
Stayed 1 night in Dec 2025

10/10 Excellent

Kanokaon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for prices. Good enough to Stay for the hockey tournament.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind, cordial, patient, and knowledgeable. I was pleasantly surprised at everything that was available. The room was very clean and had everything I needed. I did not expect so much at such a reasonable cost. Now that I know that they have a dog room, I’ll bring mine along next time I’m there!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities
I had recently stayed at this hotel a week prior to this stay. Nothing had changed. From the time of arrival, check-in, and through to check-out the staff at this Quality Inn were as exceptional as my prior visit. The room that I stayed in was very clean, the mattress, pillow, and blankets were all very comfortable, and the HVAC worked perfectly. Overall, very satisfied. I have and will recommend this Quality Inn to others.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. They made great upgrades to the rooms and property. Excellent stay
Stayed 1 night in Dec 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025

10/10 Excellent

Lynn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed here several times when in the area on business, both together and separately. It is always very clean and comfortable. Staff is very friendly and helpful. Tons of restaurants nearby. We will definitely continue to book here. We don't have pets personally but a colleague of ours also books here when he travels with his dog. Incidentally I never have ever noticed any pet odors or anything like that when I stay. Perhaps they have separate rooms for people who book with pets, but really its always immaculate. Very pleased.
Stayed 1 night in Dec 2025

6/10 Okay

Drew

Traveled with family
No elevator and the curtains wouldn’t cover the windows. The bathroom tub could use a good cleaning. The metal that surrounds the base of bed makes a bad noise when you get out of bed and when you accidentally kick it standing close to the bed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities
It appears that they must have renovated the hotel somewhat recently, and it is very well kept. My check in was uneventful and the desk clerk, whom was very nice, had the xtra blanket, which I had requested, waiting for me. I stayed in a double queen suite with a couch for one night. From the time I opened the hotel room door and saw the imitation, easy to clean, flooring, I was very content. I hate carpeted rooms. There was a nice kitchenette with a few cupboards, a sink, mini-fridge, and microwave. Large smart TVs were in the living area and one in the bedroom. Both were the same size and make and so the remotes worked for both. Housekeeping seems to do an excellent job at upkeep. The bathroom was pretty spotless, the shower head fairly new with great water pressure. The other individual absolutely loved the digital mirror with various lamp settings that is above the sink. I slept in the main area on the couch because of a health condition, while the other person slept on the one queen that I did not take the blanket off of to use with the coach. I did not have time for the breakfast, but will make sure to share how it was after my next stay. All-in-all, the kindness of the staff, the cleanliness and updated rooms, and the safe area it is located, this Quality Inn is a gem. Granted, if you want a hotel with an indoor pool you will have to pay at least $100/night more in this area, if not, you will totally enjoy your stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Vitalii, Brooklyn

Stayed 1 night in Dec 2025

8/10 Good

Shannon

Stayed 1 night in Aug 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally disgusting under comfortable dirty
Stayed 1 night in Nov 2025

8/10 Good

jodi

Clean place to rest my head
Stayed 1 night in Nov 2025

8/10 Good

Shirley

Stayed 2 nights in Nov 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds comfortable Bathroom very tiny but ok for a one night stop.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

8/10 Good

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

PETER

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming in from out of town for a wedding, we needed an early check-in. I called the night before to confirm and upon arrival, even though we were even earlier than expected, the front desk was happy to accommodate us. Hotel room was perfectly adequate - clean, quiet, and worth the price! Staff was friendly and welcoming. We would stay here again!
Stayed 1 night in Nov 2025

6/10 Okay

Sherry

Stayed 1 night in Nov 2025

6/10 Okay

Martin

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

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