JR-East Hotel Mets Shibuya

3.5 star property
Hotel with a 24-hour front desk, a short walk to Shibuya Crossing

Choose dates to view prices

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Deluxe Twin for 5 people - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board
Stairs lead to upper levels, with a sign pointing to JR Shibuya Station.
Reception
Lobby lounge

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪6 min walk‬
  • Roppongi Hills
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

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Room options

Single for 1 people - Non - Smoking / Residential style

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Deluxe Twin for 5 people - Non - Smoking / Residential style

  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Twin - Non - Smoking / Residential style

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Twin for 1 people - Non - Smoking / Residential style

  • 226 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Twin for 2 people - Non - Smoking / Residential style

  • Sleeps 2
  • 2 Large Twin Beds

Single for 2 people - Non - Smoking / Residential style

  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Deluxe Twin - Non Smoking / Residential Style

  • Sleeps 4
  • 2 Double Beds

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin - Non Smoking / Residential Style

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin For 5 People - Non Smoking / Residential Style

  • Sleeps 5
  • 2 Double Beds

Single - Non Smoking / Residential Style

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, JR-East Hotel Mets Shibuya is within a mile (2 km) of other popular sights such as Yoyogi Park. This 186-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Shibuya Crossing - 6 min walk - 0.4 miles
  • Yoyogi Park - 18 min walk - 1.0 mile
  • Roppongi Hills - 2 min drive - 1.7 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 5 min drive - 1.7 miles

Getting around

  • Shibuya Station - 1 min walk
  • Ebisu Station - 13 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

Hotel with a 24-hour front desk, a short walk to Shibuya Crossing
Guests of JR-East Hotel Mets Shibuya enjoy free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is offered for JPY 2000 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. This hotel also has a vending machine.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms have hair dryers, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, phones, and desks. Housekeeping is available on request.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at JR-East Hotel Mets Shibuya?

JR-East Hotel Mets Shibuya provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of JR-East Hotel Mets Shibuya?

This hotel is situated in Shibuya within a 10-minute walk of Shibuya Crossing, Shibuya Scramble Square, and Hachikō Memorial Statue. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Will I be able to park at JR-East Hotel Mets Shibuya?

Yes, covered parking is offered for JPY 2,000 per night with in/out privileges.

Does JR-East Hotel Mets Shibuya feature a casino?

No, JR-East Hotel Mets Shibuya doesn't have a casino.

Is there an indoor pool at JR-East Hotel Mets Shibuya?

No, there is no indoor pool at this hotel.

Is JR-East Hotel Mets Shibuya a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a 24-hour front desk.

Are there hot tubs at JR-East Hotel Mets Shibuya?

No, this hotel doesn't have a spa tub.

Does JR-East Hotel Mets Shibuya feature a restaurant that includes a breakfast menu?

JR-East Hotel Mets Shibuya offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will JR-East Hotel Mets Shibuya allow pets to stay free of charge?

No, pets aren't allowed at JR-East Hotel Mets Shibuya.

Are there connecting rooms at JR-East Hotel Mets Shibuya?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from JR-East Hotel Mets Shibuya?

The closest major airport to JR-East Hotel Mets Shibuya is Haneda Airport (HND), which is 14.9 mi away (41 minutes by car).

Are there rooms with balconies at JR-East Hotel Mets Shibuya?

No, there aren't any guestrooms with balconies at JR-East Hotel Mets Shibuya.

JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

john

Liked: Cleanliness, staff & service, amenities
Little noisy doors slamming very busy
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan, San Francisco

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding services! Highly recommended hotel for near shibuya crossing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff. Located in a more quiet area of Shibuya which I liked. Lobby is located on the 4th floor. The one not great issue was cleanliness of the bathroom- sink had some of last occupant’s remnants still there and shower had last occupant’s single hair on the shower wall. But since everything else was great, I would still consider staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Toula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice with very helpful staff. The amenities bar was extremely generous and much appreciated. The location was ideal in the heart of Tokyo. We were able to walk to restaurants, shopping, and transportation with ease.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing workers, everyone was super nice. W
Stayed 7 nights in Apr 2025

10/10 Excellent

Kristopher

Location was great. Only five minute walk from Shibuya Station
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen, Forest Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Min Yen Veronica

Traveled with family
Liked: Cleanliness, amenities
Location, location and location. Whilst being aware rooms in Tokyo tend to be small, it was still smaller than expected. Breakfast selection was limited. Location is excellent though, sheltered walkways through mall to Shibuya train station. The closest exit was the new south exit which is directly above the AirPort Express platform. 5 minutes walk to Shibuya Scramble so everything is super accessible. Probably won’t stay again but highly recommend for people who is just looking for a convenient place to sleep, venture out most of day and night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vivek

Stayed 4 nights in Apr 2025

10/10 Excellent

Yennhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are small but so has everything that’ll need. If i come back to Japan, I would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Esteban

Stayed 4 nights in Apr 2025

10/10 Excellent

Sylvain

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great room, nice bed but a little hard, staff is really attentive but limited english, rooms are guiet with no noise from outside. A/C is excellent. Room has a bath and loads of different bath salts. We used the washer/dryer with great results plus the door can be locked by a PIN. Very good breakfast at a competitive price. Highly recommend. 9/10.
Stayed 5 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really fantastic hotel in short walking distance to everything. Shibuya is right up the road (but far enough away you don’t have to hear it at night) hundreds of food spots and close to super markets and metros / trains. Would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

German

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Jessica

Stayed 3 nights in Apr 2025

10/10 Excellent

Maylin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love our stay, breakfast buffet needs variety

The room was smaller than expected but have the essentials that we need. Room was clean and the bed was comfortable. The hotel has a mandatory room cleaning policy on the 4th night to make sure the rooms are sanitary, which we love. We love a clean room! We love the breakfast buffet but we wish there is more variety in the menu. We stayed for 5 nights but we got tired of the same breakfast menu on the 3rd day. The hotel is conveniently located. It is just right the JR station and just minutes walk to Shibuya Scramble.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mary Roselie Pancho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Pablo

Stayed 4 nights in Apr 2025

10/10 Excellent

Tae

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very convenient location. Easy access to shopping and transport. The facility was very neat and clean. We appreciated the luggage storage service after checkout.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful in assisting us with the questions we had. They even called vendors to inquire availability of items we were looking for. Room was small so better suited for those with carryon luggage.
Stayed 5 nights in Apr 2025