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Hotel New Otani Tokyo The Main

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Restaurant
The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk
Property entrance
Dining
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Place, Hotel New Otani Tokyo
    โ€ช1 min walkโ€ฌ
  • Place, Tokyo Imperial Palace
    โ€ช16 min walkโ€ฌ
  • Place, Shinjuku Gyoen National Garden
    โ€ช7 min driveโ€ฌ
  • Airport, Tokyo (HND-Haneda)
    โ€ช38 min driveโ€ฌ

Room options

View all photos for Standard King Non Smoking

Down comforters, in-room safe, individually furnished, desk

Standard King Non Smoking

  • Sleeps 2
  • Free wired internet

View all photos for Standard Twin Non-Smoking

Down comforters, in-room safe, individually furnished, desk

Standard Twin Non-Smoking

  • Sleeps 2
  • Free wired internet

View all photos for Standard Double Room - Non-Smoking

Down comforters, in-room safe, individually furnished, desk

Standard Double Room - Non-Smoking

  • Sleeps 2
  • Free wired internet

View all photos for The Main Deluxe King, Non Smoking

The Main Deluxe King, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Quality Double Non-smoking

The Main Quality Double Non-smoking | Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Non-smoking

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • City view
  • 285 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • Garden view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Triple Room, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for The Main Standard Twin, Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 387 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Twin Room, Smoking

The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • City view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe King Room with ยฅ5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Down comforters, in-room safe, individually furnished, desk

Deluxe King Room with ยฅ5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room with ยฅ5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

Down comforters, in-room safe, individually furnished, desk

Deluxe Twin Room with ยฅ5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard Triple, Non Smoking

The Main Standard Triple, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Triple, Non Smoking

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

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Hotel New Otani Tokyo Garden Tower

Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
9.4 out of 10, Exceptional, 1,389 reviews
$228 nightly
The price is $251
Jun 12 - Jun 13
All taxes and fees included in total
Hotel New Otani Tokyo Garden Tower

About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo The Main is within 2 miles (3 km) of other popular sights such as Nippon Budokan. This 4.5-star hotel has 554 rooms and welcomes guests with 20 restaurants, free self parking, and a gym.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 miles
  • Meiji Shrine Outer Garden - 15 min walk - 0.8 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Meiji Jingu Stadium - 4 min drive - 1.5 miles
  • Shinjuku Gyoen National Garden - 7 min drive - 2.3 miles

Getting around

  • Yotsuya Station - 9 min walk
  • Fukuma Station - 9 min walk
  • Narita Intl. Airport (NRT) - 78 min drive

Restaurants

  • โ€ชใƒ•ใƒฌใƒƒใ‚ทใƒฅใƒใ‚นใƒใƒผใ‚ฌใƒผ - โ€ฌ8 min walk
  • โ€ชAll-Day Dining OASIS GARDEN - โ€ฌ9 min walk
  • SATSUKI
  • โ€ชGARB CENTRAL - โ€ฌ9 min walk
  • โ€ชView & Dining The Sky - โ€ฌ1 min walk

About this property

Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle during limited hours for JPY 3600 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free wired internet and 32-inch flat-screen TVs with digital channels. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, free newspapers, and safes are other standard amenities.
Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Restaurant
Hotel New Otani Tokyo Garden Tower
Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
9.4 out of 10, Exceptional, 1,389 reviews
$228 nightly
The price is $251
Jun 12 - Jun 13
Hotel New Otani Tokyo Garden Tower

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 10 to September 23.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel New Otani Tokyo The Main?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo The Main on Jun 28, 2026 start from $348, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel New Otani Tokyo The Main?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Tokyo Tower within a short drive.

Is parking available on site at Hotel New Otani Tokyo The Main?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel New Otani Tokyo The Main?

Spa services at the hotel include facials and body treatments.

Are there luxury amenities available at Hotel New Otani Tokyo The Main?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, 20 restaurants, and spa services at this hotel.

Does Hotel New Otani Tokyo The Main have a casino on the premises?

No, Hotel New Otani Tokyo The Main doesn't have a casino.

Is there an indoor pool at Hotel New Otani Tokyo The Main?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 10 until September 23.

What amenities will couples enjoy at Hotel New Otani Tokyo The Main?

There are plenty of amenities for couples at this hotel, including 20 restaurants, 4 bars/lounges, and a Japanese garden.

Does Hotel New Otani Tokyo The Main have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel New Otani Tokyo The Main feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Tokyo The Main has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Tokyo The Main allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Tokyo The Main.

Does Hotel New Otani Tokyo The Main have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel New Otani Tokyo The Main?

The closest major airport to Hotel New Otani Tokyo The Main is Haneda Airport (HND), which is 15.2 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Hotel New Otani Tokyo The Main?

No, you won't find guestrooms with balconies at Hotel New Otani Tokyo The Main.

Does Hotel New Otani Tokyo The Main have a wedding venue on site?

Take advantage of the wedding venue at Hotel New Otani Tokyo The Main if you plan to say "I do" during your trip.

Hotel New Otani Tokyo The Main Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 928 out of 1212 reviews
Rating 8 - Good. 179 out of 1212 reviews
Rating 6 - Okay. 59 out of 1212 reviews
Rating 4 - Poor. 22 out of 1212 reviews
Rating 2 - Terrible. 24 out of 1212 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Parag

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms and good location
Stayed 3 nights in Feb 2026

10/10 Excellent

HARSIMRAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful suite, beautiful hotel. The garden was amazing. I didn't want to leave the grounds as there is so much to do on site. I will definitely be returning
Stayed 2 nights in Feb 2026

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean.Nice restaurants.
Stayed 5 nights in Feb 2026

10/10 Excellent

Charlene

Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2026

10/10 Excellent

Jiwoong

Business traveler
Liked: Cleanliness, staff & service, amenities
Iโ€™ve been using this hotel more than 10 years. This hotel is old but very well-managed, I think still this hotel is one of the best hotel in Tokyo.
Stayed 4 nights in Feb 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
The staff was excellent. We loved the location. The buffet breakfast was not great but everything else was.
Stayed 4 nights in Feb 2026

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the toiletries and linen were so good, and the service was outstanding. Definitely will be coming back, we had a wonderful stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

RICHARD

Traveled with group
Liked: Cleanliness, staff & service, amenities
wonderful, helpful staff
Stayed 1 night in Feb 2026

8/10 Good

EUNHEE

Traveled with family
Liked: Cleanliness, staff & service, amenities
๋‘๋ฒˆ ๋‹ค๋…€์™”๋Š”๋ฐ, ์ฒซ๋ฒˆ์งธ๋Š” ๊ณ ํ’์Šค๋Ÿฌ์šฐ๋ฉด์„œ๋„ ๊นจ๋—ํ•˜๊ณ  ์นœ์ ˆํ•œ ์ง์›๋“ค์˜ ๋„์›€์œผ๋กœ ๋งค์šฐ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๋‘๋ฒˆ์งธ๋Š” ์ผ๋ถ€ ์ง์›์˜ ์›์น™์„ ๊ณ ์ˆ˜ํ•˜๋Š” ๋ฌธ์ œ ๋•Œ๋ฌธ์— ๋งค์šฐ ๋ถˆํŽธํ•˜์˜€์Šต๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์• ๋กœ์‚ฌํ•ญ์„ ์‹œ์ •ํ•ด ์ฃผ๋Š” ์ฑ…์ž„์ž์˜ ๋…ธ๋ ฅ์— ๊ฐ๋™๋ฐ›์•˜์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities
I always look forward to coming back to this hotel, the grounds are beautiful, the public areas are spacious, and there are lots of eating spots in the hotel, and good connections nearby. The rooms have been updated relatively recently, and are lovely and clean. There are staff absolutely everywhere so you can always get help with whatever you need. Very happy!
Stayed 4 nights in Feb 2026

8/10 Good

Sheng, Markham

Liked: Cleanliness, amenities, property conditions & facilities
Not bad
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis Carlo

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
The Otani is amazing. Everything overall was beyond expectations. Hotel is great and so is the location. It is very prime and safe location.
Stayed 2 nights in Jan 2026

10/10 Excellent

weontae

Traveled with family
Liked: Cleanliness, staff & service, amenities
๋ฐ€๋ผ๋…ธ, ๋ฐ”๋กœ์…€๋กœ๋‚˜, ๋งˆ๋“œ๋ฆฌ๋“œ, ๋นˆ, ํ˜ธ์น˜๋ฏผ๋“ฑ์˜ ํ˜ธํ…”๋ณด๋‹ค ํ’ˆ๊ฒฉ์žˆ๋Š” ์ง์›๋“ค์˜ ํƒœ๋„์™€ ํ™˜๊ฒฝ์— ๊ฐ๋ช… ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค. ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eduardo Manuel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and staff was very friendly and helpful. The hotel has many stores, restaurants, and a very beautiful garden. I would definitely recommend it.
Stayed 9 nights in Jan 2026

10/10 Excellent

Pei Shan

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, staff are nice
Stayed 4 nights in Jan 2026

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with floor to ceiling windows with a great view. Staff was impeccably attentive and the hotel grounds were fantastic. Location in my opinion was prime with subway station a one minute walk out of the property to reach anywhere in Tokyo. It was a great stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
attentive and polite staff
Stayed 12 nights in Jan 2026

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at the New Otani Tokyo and it was excellent both times. The staff is friendly and happy to assist with anything. The hotel room is clean and high quality.
Stayed 5 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 5 nights in Jan 2026

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities
ๅบƒใ„ใ€ๆธ…ๆฝ”ใ€ใ‚นใ‚ฟใƒƒใƒ•ใ€ๅฐๅˆท็‰ฉใ‚‚ใƒ†ใƒฌใƒ“็”ป้ขใงใฎๆกˆๅ†…ใ‚‚ๅˆ†ใ‹ใ‚Šใ‚„ใ™ใ‹ใฃใŸใงใ™
Stayed 1 night in Jan 2026

10/10 Excellent

CELIAR

Liked: Cleanliness
Staff very Courtesies, nice rooms, nice baths, very well located
Stayed 2 nights in Jan 2026

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff, and a change in the star and you help is to do it
Stayed 4 nights in Jan 2026

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazingly friendly staff ! a real pleasure
Stayed 12 nights in Jan 2026