Novotel Sydney Parramatta

4.0 star property
Hotel with a steam room, a quick walk to CommBank Stadium

Choose dates to view prices

Photo gallery for Novotel Sydney Parramatta

Exterior
Property amenity
Exterior
Reception
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

View in a map
350 Church Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪3 min drive‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(29 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Sydney

Located in Parramatta, Novotel Sydney Parramatta is within a 10-minute walk of popular sights such as Parramatta Park and CommBank Stadium. This 194-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • CommBank Stadium - 7 min walk - 0.4 miles
  • University of Western Sydney Parramatta Campus - 2 min drive - 1.2 miles
  • Rosehill Gardens Racecourse - 3 min drive - 2.0 miles
  • Westmead Hospital - 4 min drive - 1.7 miles
  • Accor Stadium - 9 min drive - 5.3 miles

Getting around

  • Castle Hill Station - 11 min drive
  • Sydney Parramatta Station - 12 min walk
  • Sydney Airport (SYD) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Ayam Penyet Ria Parramatta - ‬3 min walk
  • ‪Bay Vista Parramatta - ‬2 min walk
  • ‪Volcano's Steakhouse - ‬3 min walk
  • ‪River Cafe Parramatta - ‬2 min walk

About this property

Novotel Sydney Parramatta

Hotel with a steam room, a quick walk to CommBank Stadium
At Novotel Sydney Parramatta, guests enjoy an outdoor pool, a gym, and a steam room. Self parking is offered for AUD 40 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 45-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Coffee makers, hair dryers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 81 122 720 722

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Frequently asked questions

Is free cancellation available at Novotel Sydney Parramatta?

Novotel Sydney Parramatta provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around Novotel Sydney Parramatta?

This hotel is situated in Parramatta, just steps from Riverside Theatres, and within a 10-minute walk of CommBank Stadium and Westfield Parramatta Shopping Centre. You'll also find Rosehill Gardens Racecourse and Parramatta Park within a short drive.

Is parking available on site at Novotel Sydney Parramatta?

Yes, covered parking is offered for AUD 40 per day with in/out privileges. Accessible parking is also available for guests.

Does Novotel Sydney Parramatta have a casino on the premises?

No, Novotel Sydney Parramatta doesn't have a casino.

Is there an indoor pool at Novotel Sydney Parramatta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Novotel Sydney Parramatta good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Sydney Parramatta?

No, but guests can enjoy a steam room at this hotel.

Does Novotel Sydney Parramatta feature a restaurant that includes a breakfast menu?

Yes, Novotel Sydney Parramatta serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Novotel Sydney Parramatta allow pets to stay for free?

No, pets aren't allowed at Novotel Sydney Parramatta.

Does Novotel Sydney Parramatta have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Sydney Parramatta?

The closest major airport to Novotel Sydney Parramatta is Sydney Airport (SYD), which is 18.6 mi away (38 minutes by car).

Are there rooms with balconies at Novotel Sydney Parramatta?

No, you won't find guestrooms with balconies at Novotel Sydney Parramatta.

Does Novotel Sydney Parramatta host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Novotel Sydney Parramatta.

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Evan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular

Only overnight. Only 1 block from my office. No issues encountered
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 2 nights in May 2025

6/10 Okay

Rachel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Phone in room was not connected. Asked for additional pillows and they never came. Room was small, dim lighting.
Stayed 2 nights in May 2025

6/10 Okay

Leigh

Liked: Cleanliness, staff & service
Great location to trains, restaurants and shops.very friendly staff I have stayed here a few times. This time the room was a but average. The bathroom door would not shut properly. The room just needed some love (staff entered room whilst I was in shower which was uncomfortable)
Stayed 2 nights in Apr 2025

6/10 Okay

Carlie

Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Stayed 1 night in Apr 2025

8/10 Good

Manish

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

April

Traveled with family
Disliked: Property conditions & facilities
Soap dispenser in shower was empty and asked for it to be refilled but wasn’t during the stay.. and the shower mould wasn’t great either. Extremely loud guests in rooms close by at late hours of the night.. not enough pillows on bed
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Stayed 3 nights in Apr 2025

6/10 Okay

Natasha

Traveled with family
Disliked: Property conditions & facilities
The property was clean. Disappointing that the pool and spa were out of action without prior notice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with partner
Liked: Amenities
Staff were very helpful and pilot! I’ve stayed at the park royal many times and holiday inn but this one stands out more to me now so if the prices are similar I will be picking this hotel from now on
Stayed 1 night in Apr 2025

2/10 Terrible

Tammie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel thinking it was Novotel and having stayed many times at Novotel hotels, I expected a clean and nice hotel room. Unfortunately what we got was a room that was surface cleaned, the bathroom was disgusting, the shower was dirty, the light switches had black dirt and grease so deeply embedded in the switches it was just gross. After flying back into Sydney from Hawaii on Friday, I booked this hotel for my husband and sons as they were coming to pick me up and we had a family birthday that night and were heading back to qld the folllowing day. On arriving to the hotel on Friday I was so disgusted that I refused to stay in such filth so we check out a night early and ended up driving back to qld that night. The room had a view of a green pool and unkept back area. The staff at reception didn’t seem interested in our reasoning for leaving when we checked out at 5pm that night. We paid just under 1000 for 3 nights at this hotel and it was absolutely disgusting. Novatel has definitely let their standards drop here. I will be definitely reconsidering staying at any Novotel anywhere in the world in future. I would absolutely not recommend this hotel.
Stayed 3 nights in Apr 2025

4/10 Poor

Nimet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

TRENT

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs renovation

Room old and not well maintained
Stayed 1 night in Apr 2025

8/10 Good

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was for one night only and we both had the best sleep for ages in the king sized bed, The room was very clean, a small lounge was provided plus two comfortable chairs. The bathroom was a tad dated, but it did have a bath which is not usually found in this type of accommodation. Our room had no street noise, the staff were friendly and there was plenty of easily accessible parking. Dining options/breakfast looked great. We’d stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, bed so comfy, location,
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
The show leaked, the room had a damp smell,the towels were damp did request new ones didn't arrive. Not very happy at all. For the price we paid not great at all. Just disappointed
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Alfred

Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great so close to restaurants and shops
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel in parramatta
Stayed 3 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and great service from reception to cleaner. Perfect accommodation for a weekend away. Convenient and close to cafes and restaurants, supermarket around the corner, 5min walk to Comm stadium and public transport. Will be back again 🙂
Stayed 2 nights in Mar 2025