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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Business center
Outdoor pool, sun loungers
Miscellaneous

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
350 Church Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪5 min walk‬
  • Place, CommBank Stadium
    ‪7 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.2 out of 10
Very good
(22 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(34 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(31 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Sydney

Located in Parramatta, Novotel Sydney Parramatta is within a 10-minute walk of popular sights such as Parramatta Park and CommBank Stadium. This 194-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Riverside Theatres - 2 min walk - 0.1 miles
  • Parramatta Park - 5 min walk - 0.3 miles
  • CommBank Stadium - 7 min walk - 0.4 miles
  • Westfield Parramatta Shopping Centre - 10 min walk - 0.6 miles
  • University of Western Sydney Parramatta Campus - 2 min drive - 1.2 miles

Getting around

  • Castle Hill Station - 11 min drive
  • Sydney Parramatta Station - 12 min walk
  • Sydney Airport (SYD) - 38 min drive

Restaurants

  • ‪Bay Vista - ‬2 min walk
  • ‪The Meat & Wine Co Parramatta - ‬2 min walk
  • ‪Social Hideout Parramatta - ‬3 min walk
  • ‪Mad Mex - ‬3 min walk
  • ‪Restaurant 317 - ‬2 min walk

About this property

Novotel Sydney Parramatta

At Novotel Sydney Parramatta, guests enjoy a full-service spa, an outdoor pool, and a gym. Self parking is offered for AUD 40 per day. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Guests can expect 45-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Coffee makers, hair dryers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.

Similar properties

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PARKROYAL Parramatta
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,002 reviews
$161 nightly
The price is $177
Apr 15 - Apr 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 81 122 720 722

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Frequently asked questions

Is free cancellation available at Novotel Sydney Parramatta?

Novotel Sydney Parramatta provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Sydney Parramatta?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Novotel Sydney Parramatta on Apr 17, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Novotel Sydney Parramatta?

This hotel is situated in Parramatta, just steps from Riverside Theatres, and within a 10-minute walk of CommBank Stadium and Westfield Parramatta Shopping Centre. You'll also find Port Jackson Bay and Parramatta Park less than a mile away.

Is there parking available at Novotel Sydney Parramatta?

Yes, covered parking is offered for AUD 40 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Novotel Sydney Parramatta?

Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Novotel Sydney Parramatta have a casino on the premises?

No, Novotel Sydney Parramatta doesn't have a casino.

Is there an indoor pool at Novotel Sydney Parramatta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Novotel Sydney Parramatta?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Novotel Sydney Parramatta?

No, but this hotel does have a steam room.

Does Novotel Sydney Parramatta feature a restaurant that includes a breakfast menu?

Yes, Novotel Sydney Parramatta serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Novotel Sydney Parramatta allow pets to stay for free?

No, pets aren't allowed at Novotel Sydney Parramatta.

Are there connecting rooms at Novotel Sydney Parramatta?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Sydney Parramatta?

The closest major airport to Novotel Sydney Parramatta is Sydney Airport (SYD), which is 18.6 mi away (38 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 17.2 mi away.

Are there rooms with balconies at Novotel Sydney Parramatta?

No, you won't find guestrooms with balconies at Novotel Sydney Parramatta.

Does Novotel Sydney Parramatta host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Novotel Sydney Parramatta.

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 187 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Taylah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable rooms.
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
M
Stayed 1 night in Jan 2026

6/10 Okay

Jason

Stayed 2 nights in Dec 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Adnan

Traveled with family and small children
Liked: Cleanliness
It was overall a great experience. Cleanliness was above average but the hotel rooms and amentities could benefit from some much-needed renovations. The restaurant is somewhat crammed and needs to be expanded to cater for peak periods.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025

6/10 Okay

Tabitha

Traveled with family
Liked: Staff & service
Disliked: Amenities
Tv didn’t have sound , kitchette area had a microwave but not utensils or plates etc Spa was dirty Breakfast was busy and understaffed - only two people working . No juice left , pancake batter had ran out , no plates , no pastries left , we waited 25 mins for things to be refilled and left
Stayed 1 night in Dec 2025

10/10 Excellent

Rishabh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful, especially tihn
Stayed 1 night in Dec 2025

8/10 Good

Nonie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

8/10 Good

Simone

Traveled with group
Liked: Cleanliness, staff & service
Rooms are clean but the bathrooms need to be redone . Staff friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

2/10 Terrible

Jaison

Stayed 7 nights in Nov 2025

8/10 Good

Nicole

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were very friendly, room was clean
Stayed 1 night in Dec 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The parking fee was too expensive at $40 and should have been made available AT THE TIME OF BOOKING not after arrival and having to fill out a lot of silly details again which you already had. Conversely, the breakfast was pre-advised but then it was very reasonably priced. I hope somebody there reads this. Otherwise, great hotel and lovely staff esp on reception.
Stayed 1 night in Nov 2025

4/10 Poor

Jane

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was basic. There was a fire alarm at 1.30am and we were all evacuated form our rooms- no apologies - no one ushering us to where we should be. We had a long drive and arrived late - then the alarm - poor sleep and an overall very poor experience. Don't stay here
Stayed 1 night in Nov 2025

10/10 Excellent

Neelam

Stayed 1 night in Nov 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not match the photos advertised online. I raised my concerns with staff upon arrival, but unfortunately my wife and I were told that nothing could be done. The bar fridge didn’t work, the TV was very old with a poor-quality picture, and the amenities were not well maintained. There also appeared to be minimal staff on duty. On a positive note, the barman was excellent. However, the coffee was disappointing and really needs a trained barista. Room service was unreliable, and so was the parking. Overall, the fit-out is old and tired, and the experience did not feel worth the price. The food itself was fine, but it was significantly overpriced for what was offered. Unfortunately, I would not recommend staying here based on this experience.
Stayed 2 nights in Nov 2025

2/10 Terrible

Naveena

Stayed 1 night in Nov 2025

2/10 Terrible

ASHISH

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room view was amazing from 8th floor. well room was too cold, no room sleeper provided even after asking, one room chair was broken, not clean as 4 star hotel. Breakfast table were not clean, juice dispensing center was full of juice spill around, no body cares, I have requested them to clean the area and empty the juice collector. I orders fried eggs, the plate was not clean and not a single decoration, it was looking as if some one has just dump eggs on the plate. . Over all dinning experience was below 4 star standard.
Stayed 4 nights in Nov 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Friendly staff all round, from the front desk to the bar and restaurant team. Only concerns were in the room where the bathroom was in need of some maintenance, the frosting on the window that looks over the shower and toilet was peeling away, allowing visibility in/out. Needed to use rolled up towels to block visibility in. I notified the front desk, so hopefully they action a repair, but it honestly should have been picked up much earlier.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

Faasolo

Traveled with family
The breakfast was the same for the 3 days that we were there. Everything else was ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

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