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Hotel Majapahit Surabaya - MGallery

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Photo gallery for Hotel Majapahit Surabaya - MGallery

A poolside area with lounge chairs and umbrellas, surrounded by palm trees and a building with a tiled roof.
A well-maintained courtyard with a fountain, lush greenery, and a modern building in the background.
A grand staircase with a black balustrade leading to a dome with stained glass windows.
A luxurious lobby with ornate doors, a chandelier, and a view of a building through a window.
A bakery with wooden cabinets, a display case with pastries, and a chalkboard menu.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, BG Junction
    ‪13 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪15 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heritage Suite King Bed

A living room with a sofa, two armchairs, a coffee table, a desk with a lamp, and a large mirror.

Heritage Suite King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

A spacious living room with a sofa, chairs, a coffee table, and a desk. There is a ceiling fan, framed artwork on the walls, and a patterned rug.

Heritage Suite Twin Bed

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Majapahit Legendary Suite King Bed

A formal dining room with a wooden table, chairs, a chandelier, and a large window with curtains.

Majapahit Legendary Suite King Bed

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A large bed with a headboard, two bedside tables, a chair, and a bench.

Presidential Suite, 1 King Bed

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Surabaya

Located in Surabaya Center, Hotel Majapahit Surabaya - MGallery is within a 5-minute walk of Tunjungan Plaza and within 15 minutes of other popular attractions like BG Junction. This 139-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 miles
  • Grahadi - 7 min walk - 0.4 miles
  • BG Junction - 13 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Grand City Surabaya - 1 min drive - 0.7 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪EXCELSO Sentral Tunjungan - ‬3 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪Chung Gi Wa - ‬4 min walk
  • ‪Lime Restaurant (Four Points by Sheraton) - ‬3 min walk
  • ‪The MAJ Heritage Pub & Dine - ‬1 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Guests of Hotel Majapahit Surabaya - MGallery enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 340000 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 223,850 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indigo Restaurant
  • Lobby Lounge
  • Sarkies Restaurant
  • The Maj Pub and Dine

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1910
  • Colonial architecture
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 453750.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 223850 per person
  • Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 9120003560071

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Majapahit

Hotel Majapahit Surabaya Managed AccorHotels

Hotel Surabaya Majapahit

Majapahit Hotel

Majapahit Hotel Surabaya

Majapahit Surabaya

Majapahit Surabaya Hotel

Surabaya Hotel Majapahit

Surabaya Majapahit

Surabaya Majapahit Hotel

Hotel Majapahit Surabaya Java

Mandarin Oriental Surabaya

Surabaya Mandarin Oriental

Hotel Majapahit Managed AccorHotels

Majapahit Surabaya Managed AccorHotels

Majapahit Managed AccorHotels

Hotel Majapahit Surabaya

Majapahit Surabaya Mgallery

Hotel Majapahit Surabaya MGallery

Hotel Majapahit Surabaya - MGallery Hotel

Hotel Majapahit Surabaya - MGallery Surabaya

Hotel Majapahit Surabaya Managed by AccorHotels

Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Hotel Majapahit Surabaya - MGallery?

Hotel Majapahit Surabaya - MGallery offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Majapahit Surabaya - MGallery?

As of Sep 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Majapahit Surabaya - MGallery on Sep 13, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Majapahit Surabaya - MGallery?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza and Joko Dolog Statue. You'll also find BG Junction and Surabaya Plaza Shopping Mall less than a mile away.

Will I be able to park at Hotel Majapahit Surabaya - MGallery?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Majapahit Surabaya - MGallery?

Martha Tilaar Spa is the hotel's spa and services include deep-tissue massages, reflexology, and aromatherapy. The spa is not open daily but only on select days.

Are there luxury amenities available at Hotel Majapahit Surabaya - MGallery?

Yes, guests can indulge in luxuries such as an outdoor pool, a garden-view restaurant, and in-room massages at this hotel.

Does Hotel Majapahit Surabaya - MGallery have a casino on the premises?

No, Hotel Majapahit Surabaya - MGallery doesn't have a casino.

Will I find an indoor pool at Hotel Majapahit Surabaya - MGallery?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

What do couples enjoy most about Hotel Majapahit Surabaya - MGallery?

This historic hotel offers many amenities for couples, including in-room massages as well as a garden-view restaurant and an outdoor pool.

Does Hotel Majapahit Surabaya - MGallery have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Majapahit Surabaya - MGallery have a restaurant that serves breakfast?

Yes, Hotel Majapahit Surabaya - MGallery has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Majapahit Surabaya - MGallery allow pets to stay free of charge?

No, pets aren't allowed at Hotel Majapahit Surabaya - MGallery.

Does Hotel Majapahit Surabaya - MGallery have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Majapahit Surabaya - MGallery?

The closest major airport to Hotel Majapahit Surabaya - MGallery is Surabaya (SUB-Juanda), which is 11.7 mi away (39 minutes by car).

Can I book a room with a balcony at Hotel Majapahit Surabaya - MGallery?

No, there aren't any guestrooms with balconies at Hotel Majapahit Surabaya - MGallery.

Does Hotel Majapahit Surabaya - MGallery have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Majapahit Surabaya - MGallery.

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 247 out of 342 reviews
Rating 8 - Good. 74 out of 342 reviews
Rating 6 - Okay. 8 out of 342 reviews
Rating 4 - Poor. 7 out of 342 reviews
Rating 2 - Terrible. 6 out of 342 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the breakfast, the pool, the quiet of the room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a breakfast box which was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities
Beautiful architecture and gardens. Spotlessly clean and wonderful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Everything about our stay was lovely! The staff is friendly and welcoming, the room was gorgeous and clean, and the hotel has great amenities. I would highly recommend this hotel to anyone coming to Surabaya.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is maintained the grandeur of colonial architecture and the friendliness of the staff. Everyone is very polite, friendly and very helpful. Breakfast is amazing. Indonesian breakfast is one of the best in my opinion. I definitely will come back and stay longer
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-school, classic hotel full of heritage and history, a hidden gem in the hot area of Surabaya. It has friendly staff, good maintenance and very good breakfast. The things one may complain are also associated with the age of this hotel, for example, the rooms mostly have the only window at the entrance side due to the old buiding design, and the kids may find it slightly boring due to the lack of fun facilities usually found in modern hotels, but who can pass the opportunity to live where legends like Charlie Chaplin once stayed?
Stayed 1 night in May 2026
Verified review

10/10 Excellent

iskandar sani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... highly recommend it!!!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Weng Keong

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful colonial architecture and very attentive and helpful staff!!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with excellent service as always
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Poh Choo

Enjoyed our stay, great service, staff alert to your needs.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again .
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jane

Beautiful old colonial hotel.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you get the chance to stay at this hotel/ historic building grab the chance. This is not about all mod cons this is immersing oneself in history and atmosphere I have never experienced in any hotel I’ve stayed in
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxurious historic hotel. Excellent breakfast buffet
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Majapahit Surabaya - MGallery

Amazing hotel great staff helpful friendly and made you feel very special
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building makes the experience extra special.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely heritage hotel with modern amenities and heritage ambience. A Sarkies brothers hotel, a La The Raffles in Singapore, the Majapahit in Surabaya is sublime.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the sense of authenticity of the building, the gardens are beautiful and well maintained.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

HANS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This gem should be a must-visit for any world traveler out there. Take the time to stay at this historical place, not only for the unique setting but also for
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be one of my favourite hotels ever. Perfect in every way!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Zoy

Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Stayed 2 nights in May 2024

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