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JW Marriott Surabaya

5.0 star property
Luxury hotel with 4 restaurants and a health club

Choose dates to view prices

Photo gallery for JW Marriott Surabaya

Garden view
Buffet
Daily full breakfast (IDR 328000 per person)
Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
Executive Suite, 2 Bedrooms, Non Smoking (Chairman) | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
  • Parking included

Explore the area

View in a map
Jalan Embong Malang 85-89, Surabaya, East Java, 60261
  • Place, Tunjungan Plaza
    ‪4 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪2 min drive‬
  • Place, Grand City Surabaya
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | 48-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking

  • 925 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Executive)

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Non Smoking (Executive)

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom (Residential)

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom (Residential)

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds, Non Smoking (View)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 2 Bedrooms, Non Smoking (Residential)

48-inch LCD TV with cable channels, TV

Executive Suite, 2 Bedrooms, Non Smoking (Residential)

  • 1367 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking (Residential)

48-inch LCD TV with cable channels, TV

Executive Suite, 3 Bedrooms, Non Smoking (Residential)

  • 2217 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 9
  • 3 Double Beds

View all photos for Executive Suite, 2 Bedrooms, Non Smoking (Chairman)

Executive Suite, 2 Bedrooms, Non Smoking (Chairman) | Living room | 48-inch LCD TV with cable channels, TV

Executive Suite, 2 Bedrooms, Non Smoking (Chairman)

  • 3671 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living room | 48-inch LCD TV with cable channels, TV

Presidential Suite, 2 Bedrooms, Non Smoking

  • 4198 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Doubletree By Hilton Surabaya

Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 124 reviews
$63 nightly
The price is $70
Nov 5 - Nov 6
Total with taxes and fees
Doubletree By Hilton Surabaya

About the neighborhood

Surabaya

Located in Surabaya Center within a short walk of Tunjungan Plaza, JW Marriott Surabaya is within 2 miles (3 km) of other popular sights such as Grand City Surabaya. This 407-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Tunjungan Plaza - 4 min walk - 0.3 miles
  • BG Junction - 6 min walk - 0.4 miles
  • Surabaya Plaza Shopping Mall - 2 min drive - 1.1 miles
  • Grand City Surabaya - 3 min drive - 1.3 miles
  • Surabaya Zoo - 5 min drive - 3.6 miles

Getting around

  • Surabaya Kota Station - 5 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 42 min drive

Restaurants

  • ‪Rawon Setan - ‬2 min walk
  • ‪Amaris Xpress - ‬3 min walk
  • ‪Lontong Balap Pak Gendut - ‬4 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪LOBBY Lounge - ‬1 min walk

About this property

JW Marriott Surabaya

Luxury hotel with 4 restaurants and a health club
JW Marriott Surabaya features an outdoor pool, a children's pool, and a gym. Onsite parking is available, both free self and paid valet parking (IDR 100000 per stay)—also useful is a shuttle from the airport to the hotel (available 24 hours) for IDR 600000 per person. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 48-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 124 reviews
$63 nightly
The price is $70
Nov 5 - Nov 6
Total with taxes and fees
Doubletree By Hilton Surabaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 328,000 for adults and IDR 164,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Imari Japanese Restaurant
  • Pavilion Restaurant
  • SBCO
  • Tang Palace Restaurant
  • Uppercut Steakhouse

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (132,482 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Executive Lounge]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Children age 5 and younger are not permitted to access the Executive Lounge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 605000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately IDR 328000 for adults and IDR 164000 for children
  • Airport shuttle fee: IDR 600000 per person
  • Valet parking fee: IDR 100000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pickup or train station pickup (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Jw Marriott Hotel Surabaya
JW Marriott Surabaya Hotel
Jw Surabaya
Marriott Surabaya
Surabaya Jw Marriott
Surabaya Marriott
JW Marriott Hotel Surabaya Java
JW Marriott Surabaya
JW Marriott Surabaya Hotel
JW Marriott Surabaya Surabaya
JW Marriott Surabaya Hotel Surabaya

Frequently asked questions

Is free cancellation available at JW Marriott Surabaya?

JW Marriott Surabaya offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at JW Marriott Surabaya?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Surabaya on Oct 26, 2025 start from $90.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to JW Marriott Surabaya?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza and BG Junction. You'll also find Grand City Surabaya and Red Bridge within a short drive.

Will I be able to park at JW Marriott Surabaya?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 100,000 per stay. Accessible parking is also available for guests.

Does JW Marriott Surabaya include a casino?

No, JW Marriott Surabaya doesn't have a casino.

Will I find an indoor pool at JW Marriott Surabaya?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about JW Marriott Surabaya?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at JW Marriott Surabaya?

Yes, guests can enjoy a spa tub at this hotel.

Does JW Marriott Surabaya have a restaurant that serves breakfast?

Yes, JW Marriott Surabaya has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Will JW Marriott Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Surabaya.

Does JW Marriott Surabaya have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to JW Marriott Surabaya?

The closest major airport to JW Marriott Surabaya is Surabaya (SUB-Juanda), which is 12.4 mi away (42 minutes by car).

Can I book a room with a balcony at JW Marriott Surabaya?

No, there aren't any guestrooms with balconies at JW Marriott Surabaya.

Does JW Marriott Surabaya have a wedding venue?

Take advantage of the wedding venue at JW Marriott Surabaya if you plan to say "I do" during your trip.

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