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Recent guest reviews

I love to stay in this hotel. Overall the service is excelent .

Great First Class Hotel, awesome service and facilities

Jalan Embong Malang 85-89 Surabaya East Java

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

JW Marriott Surabaya places you within a 15-minute stroll of popular sights such as BG Junction and Tunjungan Plaza. This 407-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, sip a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


All 407 soundproofed rooms provide iPod docks, minibars, and coffee makers. Guests can expect free WiFi and 48-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free newspapers, safes, and phones are also standard.

Property features

JW Marriott Surabaya features an outdoor pool, a children's pool, and a health club. Onsite parking is available, both free self and paid valet parking (IDR 50000 per stay)—also useful is a shuttle from the airport to the hotel (available 24 hours) for IDR 450000 per vehicle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Premium Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 3

Executive Apartment, 1 King Bed

1 King Bed | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 3

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for JW Marriott Surabaya

Everyone (1) Business (1)

I love to stay in this hotel. Overall the service is excelent .

By , from Arizona-USA on Mar 21, 2018




Great First Class Hotel, awesome service and facilities

By on Dec 8, 2014

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