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The Life Hotels

4.5 star property

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Photo gallery for The Life Hotels

Front of property
Property entrance
Breakfast for a fee
Hallway
Room (Happy) | 1 bedroom, premium bedding, desk, soundproofing

Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Kusuma Bangsa No. 41, Surabaya, East Java, 60272
  • Place, Taman Hiburan Rakyat
    ‪8 min walk‬
  • Place, Grand City Surabaya
    ‪11 min walk‬
  • Place, Tunjungan Plaza
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪30 min drive‬

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About the neighborhood

Surabaya

Located in Surabaya Center within a short walk of Grand City Surabaya, The Life Hotels is within a mile (2 km) of other popular sights such as World Trade Centre. This 48-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free valet parking. It's connected to the convention center in central Surabaya and also close to ITC Surabaya Mega Grosir.

What's nearby

  • Taman Hiburan Rakyat - 8 min walk - 0.4 miles
  • Grand City Surabaya - 11 min walk - 0.6 miles
  • World Trade Centre - 15 min walk - 0.8 miles
  • Surabaya Plaza Shopping Mall - 17 min walk - 0.9 miles
  • Tunjungan Plaza - 5 min drive - 1.7 miles

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Surabaya Kota Station - 7 min drive
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪Ikan Bakar Mataram - ‬1 min walk
  • ‪Warkop Derek Pacarkeling - ‬2 min walk
  • ‪Bubur Ayam Ngaglik - ‬3 min walk
  • ‪Bakmie ambengan - ‬3 min walk
  • ‪Bebek purnama - ‬1 min walk

About this property

The Life Hotels

Guests of The Life Hotels enjoy a gym, free WiFi in public areas, and a conference center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 175000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a business center, a computer station, and express check-in.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer slippers and bidets, and beds sport premium bedding. Free newspapers and desks are other standard amenities.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Airport shuttle transfer per adult: IDR 128982.00 (one way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 175000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Midtown Xpress Kusuma Bangsa Hotel Surabaya
Midtown Xpress Kusuma Bangsa Hotel
Midtown Xpress Kusuma Bangsa Surabaya
Midtown Xpress Kusuma Bangsa
Life Surabaya Hotel
Life Surabaya
Life Hotels Hotel Surabaya
The Life Hotels Hotel
Life Hotels Surabaya
Life Hotels
The Life Surabaya
The Life Hotels Surabaya
The Life Hotels Hotel Surabaya

Frequently asked questions

What can I see within easy reach of The Life Hotels?

This hotel is situated in Surabaya Center within a short 11-minute walk of Grand City Surabaya and also 9 minutes on foot from Taman Hiburan Rakyat. You'll also find Tunjungan Plaza and Surabaya Plaza Shopping Mall within a short drive.

Will I be able to park at The Life Hotels?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at The Life Hotels?

Spa services at the hotel include massages.

Are there luxury amenities available at The Life Hotels?

Yes, guests can indulge in luxuries such as a restaurant, massages, and a bar/lounge at this hotel.

Does The Life Hotels include a casino at the property?

No, The Life Hotels doesn't have a casino.

Is there an indoor pool at The Life Hotels?

No, there is no indoor pool at this hotel.

Is The Life Hotels good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and turndown service.

Does The Life Hotels have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Life Hotels feature a restaurant that includes a breakfast menu?

Yes, The Life Hotels serves breakfast for a surcharge from its restaurant.

Does The Life Hotels allow pets to stay for free?

No, pets and service animals aren't allowed at The Life Hotels.

Does The Life Hotels have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Life Hotels?

The closest major airport to The Life Hotels is Surabaya (SUB-Juanda), which is 12.6 mi away (41 minutes by car).

Can I book a room with a balcony at The Life Hotels?

No, there aren't any guestrooms with balconies at The Life Hotels.

The Life Hotels Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Karjono

Disliked: Staff & service, property conditions & facilities, room comfort

L'esperienza da dimenticare...

Prenotavo perché devo stare per diversi giorni e attirato dalla vostra promozione di 50% di sconto,ma in realtà quello è il prezzo della stanza! Non c'è posti a sedere inesistente attaccapanni né un armadietto, servizi che terminano alle 10 di sera, di mattina atteso per un ora la richiesta di un bicchiere di acqua calda essendo malato e disturbi intestinale. Ma tutto dipende credo da il management che inesistenti! Riparano il bagno nelle ore di riposo senza avvertire,lenzuole copre piumino rotte come vedete dalle foto in diversi giorni!! Le foto del albergo e stanze sn di vecchia data perché non corrispondono alle foto che pubblicizzate! Vi consiglio di verificare il vero della parola SCONTO, perché la stanza che ho avuto,,,quello è il suo vero prezzo al 100%!
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schimmel im Bad, an den Wänden, unsaubere Decke

Es war überall Schimmel, es war nicht richtig geputzt und die Decke sowie Kissen waren bereits benutzt (Pipi Fleck im Bett) mehr ist die Bewertung nicht wert.
Verified

6/10 Okay

Hong Chang

Not bad one

a tiny one but it's acceptable considering its price
Verified

6/10 Okay

limbangjaya

Liked: Cleanliness, property conditions & facilities, room comfort

nice hotel at downtown Surabaya

breakfast needs improvement. parking is very limited
Verified

8/10 Good

satish kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

Comfortable stay with no complaints. Everything was convenient.
Verified

6/10 Okay

Dirk

Liked: Cleanliness, staff & service, room comfort

Betaalbaar hotel voor ieder budget

Dit hotel is zeer geschikt voor reizigers met een klein budget en die niet al te kieskeurig zijn. Wij hadden tijdens ons verblijf een kamer van het "groovy" type, d.w.z. voor ons een kingzise bed en een totaal oppervlakte van 18 vierkante meter (dat is incl.douche/toiletruimte). Bed is prima en schoon, kamers zijn ruim. Het hotel is gelegen aan de Jl Kusuma Bangsa en dit is een drukke straat. Ook 's avonds gaat het verkeer er lang door. Vooral het geluid van de vele brommers en motoren is goed hoorbaar. Prettig is dat je tegenover het hotel en 40 meter naast het hotel twee supermarktjes hebt. De ene is zelfs 24 uur per dag open. De supermarkten hebben beiden een ATM, pal naast het hotel zitten trouwens nog 2 bankfilialen met ATM's. Personeel van hotel is vriendelijk maar bevatten een basishoeveelheid van de engelse taal. In het algemeen gesteld: goed hotel maar geen hotel voor pietluttige mensen. Je moet een flexibele instelling hebben. Vergeet niet dat je een redelijk mooie kamer krijgt voor een klein prijsje. Vanwege familie in Surabaya ben ik al 9x in de afgelopen jaren in deze stad geweest en dit jaar voor het eerst in dit hotel. Ik weet dus ook de levensstijl van de Indonesieers en hun gewoonten. Daarom beveel ik dit hotel ook graag aan. Goed, prettig, wel lawaaige omgeving, redelijk schoon (maar let niet op b.v. een verweerd kitrandje in de douche of wat kalkafzetting op kranen).
Verified

6/10 Okay

limbangjaya

Liked: Cleanliness, staff & service, property conditions & facilities

not really satisfied

room is very small.parking lot is very small.it was not easy to park my car.and staff told me i can use valet service.well.when i hv so manythings inside my car, i dont feel secure to let anyone taking my car. breakfast is good
Verified

8/10 Good

Kuwat

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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