Doubletree By Hilton Surabaya

5.0 star property
Luxury hotel with free parking connected to the convention center in Surabaya

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Photo gallery for Doubletree By Hilton Surabaya

Exterior
Business center
Meeting facility
Executive lounge
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
Jl Tunjungan 12 East Java, Surabaya, 60275
  • Place, Tunjungan Plaza
    ‪8 min walk‬
  • Place, Grand City Surabaya
    ‪2 min drive‬
  • Place, Surabaya Plaza Shopping Mall
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪23 min drive‬

Room options

Guest Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Corner Suite, 1 King Bed

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Loft Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Guest Room, 1 King Bed, Accessible

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1485 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Guest Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Duplex Suite

  • Sleeps 3

Premium Suite

  • Sleeps 3

Accessible King Room

  • Sleeps 2

Presidential Suite

  • Sleeps 3

Corner King Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Twin Guest Room

  • Sleeps 2

King Guest Room

  • Sleeps 2

King Accessible Room

  • Sleeps 3

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About the neighborhood

Surabaya

Located in Surabaya Center, Doubletree By Hilton Surabaya is within a 10-minute stroll of sights such as Tunjungan Plaza and BG Junction. This 310-room, 5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym. Centrally located in Surabaya, the hotel is connected to the convention center, and a short walk from Grahadi and Joko Dolog Statue.

What's nearby

  • BG Junction - 6 min walk - 0.4 miles
  • Tunjungan Plaza - 8 min walk - 0.4 miles
  • Grand City Surabaya - 2 min drive - 1.1 miles
  • Surabaya Plaza Shopping Mall - 2 min drive - 1.1 miles
  • Surabaya Zoo - 6 min drive - 3.8 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 19 min walk
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪We The Fork - ‬3 min walk
  • ‪The Koffee - ‬1 min walk
  • ‪Thirthy Three Coffee Bar - ‬3 min walk
  • ‪Jokopi - ‬2 min walk
  • ‪FamiCafé by FamilyMart - ‬3 min walk

About this property

Doubletree By Hilton Surabaya

Luxury hotel with free parking connected to the convention center in Surabaya
Doubletree By Hilton Surabaya features an outdoor pool, a children's pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (IDR 50000 per day)—also useful is an airport shuttle (available 24 hours) for IDR 450000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a free kid's club.
43-inch Smart TVs come with cable channels, and guests can stay connected with WiFi and wired internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, minibars, and coffee makers are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 150,000 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (IDR 50,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekends for a fee of IDR 350,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Cloud 22 Rooftop Bar
  • Makan Kitchen
  • The Koffee Deli & More

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2020
  • Renovated entire property - January 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 544500 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Fee for in-room wireless internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 544500 per night
  • Hosted evening meal: IDR 350000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Doubletree By Hilton Surabaya Hotel
Doubletree By Hilton Surabaya Surabaya
Doubletree By Hilton Surabaya Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Doubletree By Hilton Surabaya?

Doubletree By Hilton Surabaya offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Doubletree By Hilton Surabaya?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Surabaya on Oct 26, 2025 start from $60.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Doubletree By Hilton Surabaya?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza and BG Junction. You'll also find Heroic Monument and Joko Dolog Statue less than a mile away.

Is there parking available at Doubletree By Hilton Surabaya?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 50,000 per day. Accessible parking is also available for guests.

Does Doubletree By Hilton Surabaya have a casino on the premises?

No, Doubletree By Hilton Surabaya doesn't have a casino.

Is there an indoor pool at Doubletree By Hilton Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What do couples enjoy most about Doubletree By Hilton Surabaya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Doubletree By Hilton Surabaya?

No, there isn't a spa tub at this hotel.

Does Doubletree By Hilton Surabaya have a restaurant that serves breakfast?

Yes, Doubletree By Hilton Surabaya serves buffet breakfast for a surcharge each morning at The Koffee Deli & More.

Will Doubletree By Hilton Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at Doubletree By Hilton Surabaya.

Does Doubletree By Hilton Surabaya have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Doubletree By Hilton Surabaya?

The closest major airport to Doubletree By Hilton Surabaya is Surabaya (SUB-Juanda), which is 12 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Doubletree By Hilton Surabaya?

No, there aren't any guestrooms with balconies at Doubletree By Hilton Surabaya.

Does Doubletree By Hilton Surabaya offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Doubletree By Hilton Surabaya.