See all properties

Doubletree By Hilton Surabaya

5.0 star property
Luxury hotel with free parking connected to the convention center in Surabaya

Choose dates to view prices

Photo gallery for Doubletree By Hilton Surabaya

Exterior
Business center
Executive lounge
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl Tunjungan 12 East Java, Surabaya, 60275
  • Place, BG Junction
    ‪6 min walk‬
  • Place, Tunjungan Plaza
    ‪7 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Guest Room, 1 King Bed

City view

Guest Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Select Comfort beds, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Select Comfort beds, minibar, in-room safe, individually furnished

Deluxe Suite, 1 King Bed

  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Select Comfort beds, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed

Corner Suite, 1 King Bed | City view

Corner Suite, 1 King Bed

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite, 1 King Bed

Loft Suite, 1 King Bed | Select Comfort beds, minibar, in-room safe, individually furnished

Loft Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 1 King Bed, Accessible

City view

Guest Room, 1 King Bed, Accessible

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | City view

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Select Comfort beds, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed

  • 1485 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 2 Twin Beds

City view

Guest Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

City view

Executive Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Select Comfort beds, minibar, in-room safe, individually furnished

Executive Twin Room

  • Sleeps 2

View all photos for Executive King Room

Select Comfort beds, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 2

View all photos for Duplex Suite

Select Comfort beds, minibar, in-room safe, individually furnished

Duplex Suite

  • Sleeps 3

View all photos for Premium Suite

Lobby

Premium Suite

  • Sleeps 3

View all photos for Accessible King Room

Select Comfort beds, minibar, in-room safe, individually furnished

Accessible King Room

  • Sleeps 2

View all photos for Presidential Suite

Select Comfort beds, minibar, in-room safe, individually furnished

Presidential Suite

  • Sleeps 3

View all photos for Corner King Suite

Select Comfort beds, minibar, in-room safe, individually furnished

Corner King Suite

  • Sleeps 2

View all photos for Deluxe King Room

Select Comfort beds, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Suite

Select Comfort beds, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 2

View all photos for Twin Guest Room

Select Comfort beds, minibar, in-room safe, individually furnished

Twin Guest Room

  • Sleeps 2

View all photos for King Guest Room

Select Comfort beds, minibar, in-room safe, individually furnished

King Guest Room

  • Sleeps 2

View all photos for King Accessible Room

Select Comfort beds, minibar, in-room safe, individually furnished

King Accessible Room

  • Sleeps 3

You may also like

Ad
Lobby

The Westin Surabaya

Surabaya
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
10.0 out of 10, Exceptional, 52 reviews
$126 nightly
The price is $139
Jan 4 - Jan 5
Total with taxes and fees
The Westin Surabaya

About the neighborhood

Surabaya

Located in Surabaya Center, Doubletree By Hilton Surabaya is within a 10-minute stroll of sights such as Tunjungan Plaza and BG Junction. This 310-room, 5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym. Centrally located in Surabaya, the hotel is connected to the convention center, and a short walk from Grahadi and Joko Dolog Statue.

What's nearby

  • BG Junction - 6 min walk - 0.4 miles
  • Tunjungan Plaza - 7 min walk - 0.4 miles
  • Surabaya Grand Mosque - 20 min walk - 1.1 miles
  • Grand City Surabaya - 2 min drive - 1.1 miles
  • Surabaya Plaza Shopping Mall - 2 min drive - 1.1 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 19 min walk
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪We The Fork - ‬3 min walk
  • ‪The Koffee - ‬1 min walk
  • ‪FamiCafé by FamilyMart - ‬3 min walk
  • ‪Thirthy Three Coffee Bar - ‬3 min walk
  • ‪JDA Kopi - ‬2 min walk

About this property

Doubletree By Hilton Surabaya

Luxury hotel with free parking connected to the convention center in Surabaya
Doubletree By Hilton Surabaya features an outdoor pool, a children's pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (IDR 50000 per day)—also useful is an airport shuttle (available 24 hours) for IDR 450000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a free kid's club.
43-inch Smart TVs come with cable channels, and guests can stay connected with WiFi and wired internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, minibars, and coffee makers are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Four Points by Sheraton Surabaya, Tunjungan Plaza
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 295 reviews
$85 nightly
The price is $94
Jan 24 - Jan 25
Total with taxes and fees
Four Points by Sheraton Surabaya, Tunjungan Plaza

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 150,000 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (IDR 50,000 per day)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekends for a fee of IDR 350,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Cloud 22 Rooftop Bar
  • Makan Kitchen
  • The Koffee Deli & More

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2020
  • Renovated entire property - January 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 544500 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Fee for in-room wireless internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 544500 per night
  • Hosted evening meal: IDR 350000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Doubletree By Hilton Surabaya Hotel
Doubletree By Hilton Surabaya Surabaya
Doubletree By Hilton Surabaya Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Doubletree By Hilton Surabaya?

Doubletree By Hilton Surabaya offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to Doubletree By Hilton Surabaya?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza and BG Junction. You'll also find Heroic Monument and Joko Dolog Statue less than a mile away.

Will I be able to park at Doubletree By Hilton Surabaya?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 50,000 per day. Accessible parking is also available for guests.

Does Doubletree By Hilton Surabaya have a casino on the premises?

No, Doubletree By Hilton Surabaya doesn't have a casino.

Is there an indoor pool at Doubletree By Hilton Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What do couples enjoy most about Doubletree By Hilton Surabaya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Doubletree By Hilton Surabaya?

No, this hotel doesn't have a spa tub.

Does Doubletree By Hilton Surabaya have a restaurant that serves breakfast?

Yes, Doubletree By Hilton Surabaya serves buffet breakfast for a surcharge each morning at The Koffee Deli & More.

Will Doubletree By Hilton Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at Doubletree By Hilton Surabaya.

Are there connecting rooms at Doubletree By Hilton Surabaya?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Doubletree By Hilton Surabaya?

The closest major airport to Doubletree By Hilton Surabaya is Surabaya (SUB-Juanda), which is 12 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Doubletree By Hilton Surabaya?

No, you won't find guestrooms with balconies at Doubletree By Hilton Surabaya.

Does Doubletree By Hilton Surabaya offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Doubletree By Hilton Surabaya.

Doubletree By Hilton Surabaya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 133 reviews
Rating 8 - Good. 17 out of 133 reviews
Rating 6 - Okay. 7 out of 133 reviews
Rating 4 - Poor. 4 out of 133 reviews
Rating 2 - Terrible. 3 out of 133 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and friendly hotel. Walking distance to many cafes and restaurants. Very near the big shopping mall, Tunjugan Plaza about 10 minutes walk. There is a museum just across the street too. It will be great if their hand towels and floor towels are white. They look dirty as they are not white. Overall it a good hotel. Firm bed, nice hotel restaurant, friendly staff and nice lobby cafe too. They even give us a cookie each during check in.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jamilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience !!

The staff could not have been more courteous and attentive. They made our stay memorable guaranteed our return business !
Stayed 9 nights in Sep 2025

6/10 Okay

Joshua Maxwell

Stayed 1 night in Sep 2025

10/10 Excellent

Betsy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the excellent services provided by the staff at the hotel. They are very approachable and sincere, which made my stay super pleasant. I would like to thank the front desk and the Koffee staff esp. Farrel, Yusuf and Shinta for the great service when I needed a birthday surprise for my travel mate and they did the birthday wish choc for me (yummy too). Thank you very much for the housekeeping staff too as I left the tips on the table but the staff didn’t take. I am indeed blessed and heartened to see such honest and sincere people at this hotel. Finally, I hope to return to Surabaya and stay at this hotel again. A BIG thank you to you all!
Nice and clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Sue Phay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. Very good and comfortable as usual. Staff, room, breakfast are all great!
Stayed 1 night in Sep 2025

10/10 Excellent

Dwi

Liked: Cleanliness, staff & service, property conditions & facilities
All good, I like 🙂
Stayed 1 night in Aug 2025

10/10 Excellent

Sue Phay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel. Bed is really nice. Breakfast spread is fantastic. Staffs are also very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Loke Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay at Doubletree although it was for 1-night only. Upon arrival at the hotel we received a free upgrade to a Deluxe King Suite. The room is spacious, well furnished and spotless. There is a good spread of international and local dishes for breakfast.The service staff are excellent. We are looking forward to stay here again during our next trip in Surabaya.
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,cleanliness, super helpful staff. The rooms were nice and bed wss comfy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Friendly staff, super clean, comfy bed, and lovely pool.

10/10 Excellent

Vanesha Yanestissia S., Seminyak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, super staff, good breakfast, kids friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Timea, DOWNHAM MARKET

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day . Thank you HILTON :)
Stayed 1 night in Jul 2025

8/10 Good

Gabriel

Stayed 3 nights in Jun 2025

2/10 Terrible

Sri

Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Traveled with group
Liked: Amenities
Right in the middle of Tunjungan. Nice breakfast. But the hotel needs to provide new sheets. The sheets aren’t clean because it is old and full of blotches from stain that could not be bleached any longer. Aside from the sheets, everything is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

WING TUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Jihoon

Business traveler
Stayed 8 nights in Jun 2025

4/10 Poor

Zalman

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you
Stayed 3 nights in May 2025

10/10 Excellent

Darminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alvin

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place!

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ibnu Febry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

Hotels

Flights

Cars

Packages