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Morazen Surabaya

4.0 star property
Family-friendly hotel with a winery and a full-service spa

Choose dates to view prices

Photo gallery for Morazen Surabaya

Bar (on property)
Junior Suite King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Interior detail
Exterior
Outdoor pool, open 6:00 AM to 8:00 PM, lifeguards on site

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • All inclusive
  • Room service
  • Parking included

Explore the area

View in a map
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java, 60271
  • Place, Surabaya Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Grand City Surabaya
    ‪6 min walk‬
  • Place, Tunjungan Plaza
    ‪15 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Deluxe King Bed Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe King Bed Non Smoking

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Bed Non-Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Bed Non-Smoking

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Executive King Bed, Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive, King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive, King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed, Non Smoking

Junior Suite King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed, Non Smoking

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite King Bed, Non Smoking

Royal Suite King Bed, Non Smoking | View from room

Royal Suite King Bed, Non Smoking

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Bed , Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Twin Bed , Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Smoking

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King - SMOKING

Premium bedding, minibar, in-room safe, desk

Deluxe King - SMOKING

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin - SMOKING

Premium bedding, minibar, in-room safe, desk

Deluxe Twin - SMOKING

  • Sleeps 2
  • 2 Twin Beds

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The Westin Surabaya

Surabaya
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
10.0 out of 10, Exceptional, 52 reviews
$143 nightly
The price is $158
Dec 7 - Dec 8
Total with taxes and fees
The Westin Surabaya

About the neighborhood

Surabaya

Located in Surabaya Center, Morazen Surabaya is next to popular attractions like Submarine Monument and Surabaya Plaza Shopping Mall. This 172-room, 4-star hotel has a winery, a full-service spa, and a restaurant.

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Submarine Monument - 3 min walk - 0.2 miles
  • Grand City Surabaya - 6 min walk - 0.4 miles
  • Tunjungan Plaza - 15 min walk - 0.8 miles
  • Rumah Sakit Umum Daerah Dr. Soetomo - 17 min walk - 0.9 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 11 min walk
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Kedai 27 - ‬3 min walk
  • ‪Restaurant Bodaeng Thai - ‬1 min walk
  • ‪McD Plaza Surabaya - ‬2 min walk
  • ‪Bodaeng Thai - ‬1 min walk
  • ‪The Good Press And Co - ‬1 min walk

About this property

Morazen Surabaya

Family-friendly hotel with a winery and a full-service spa
Guests of Morazen Surabaya have access to a winery, a full-service spa, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 500000 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a steam room, and free WiFi in public areas.
Guests can expect to find free WiFi and LED TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries and slippers. Minibars, electric kettles, and free newspapers are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Exterior
Doubletree By Hilton Surabaya
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 130 reviews
$63 nightly
The price is $70
Dec 21 - Dec 22
Total with taxes and fees
Doubletree By Hilton Surabaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 130,000 to 200,000 for adults and IDR 65,000 to 130,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Grandin

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 130000 to 200000 for adults, and IDR 65000 to 130000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 5)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Grand Dafam Surabaya Hotel
Grand Dafam Hotel
Grand Dafam
Grand Dafam Surabaya Java
Grand Dafam Surabaya
Morazen Surabaya Hotel
Morazen Surabaya Surabaya
Morazen Surabaya Hotel Surabaya

Frequently asked questions

What is there to do around Morazen Surabaya?

This hotel is situated in Surabaya Center, just steps from Surabaya Plaza Shopping Mall and Submarine Monument, and within a short walk of Grand City Surabaya. You'll also find Tunjungan Plaza and Balai Pemuda less than a mile away.

Is parking available on site at Morazen Surabaya?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Morazen Surabaya?

There is a full-service spa available for guests to enjoy and services include aromatherapy and massages.

Does Morazen Surabaya feature a casino at the property?

No, Morazen Surabaya doesn't have a casino.

Is there an indoor pool at Morazen Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Morazen Surabaya good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Morazen Surabaya have a hot tub?

No, but this hotel does have a steam room.

Does Morazen Surabaya have a restaurant with a breakfast menu?

Yes, Morazen Surabaya serves buffet breakfast for a surcharge each morning at Grandin.

Does Morazen Surabaya allow pets to stay free of charge?

No, pets aren't allowed at Morazen Surabaya.

Are there connecting rooms at Morazen Surabaya?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Morazen Surabaya?

The closest major airport to Morazen Surabaya is Surabaya (SUB-Juanda), which is 10.8 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Morazen Surabaya?

No, there aren't any guestrooms with balconies at Morazen Surabaya.

Reviews

Morazen Surabaya Reviews

8.4

Very Good

9.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv/movie channels were outdated.
Stayed 2 nights in Aug 2024

4/10 Poor

Eugene

Traveled with family
Bug on breakfast plate. Sheets dirty. Front desk said Parking free but then charged on the way out of Parking Lot. Will not stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Ariento

Stayed 4 nights in Dec 2023

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Edwin

Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a Great Stay

Had a one night stay so we didn’t get to use much of the amenities. But I got to say the bed was really comfortable. There was also a good spread for breakfast. Staff were helpful especially the traffic usher who always helped us to cross the road across to Circle K! Location was 5 mins away from the Gubeng Railway station so we managed to walk there to catch our 9am train.
Stayed 1 night in Mar 2020

8/10 Good

Soon Onn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Xiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Surabaya

Great location for Surabaya Plaza and Train Station. Very nice clean hotel. All the staff very friendly and helpful,
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Close to shopping mall

Closed to shopping mall
Stayed 1 night in Jan 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand dafam is a good place to stay, highly recommended......... bed and pillows are very comfortable
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay at grand dafam, great design, great room, great dining at 6th floor... But.. late check out only 30minutes, after 3 night stay... 😭😭
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now.
Stayed 2 nights in Nov 2018

10/10 Excellent

Herru Oktav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon en netjes en behulpzaam personeel
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jimmy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

perlu di traning etika kesopanan lg pegawai anda

Pelayanannya front office kurang memuaskan jutek, kurang sopan dan ga friendly
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

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