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ibis Surabaya City Center

3.5 star property
Hotel with a full-service spa, 8-minute walk to Tunjungan Plaza

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Photo gallery for ibis Surabaya City Center

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Lobby sitting area
Exterior
Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪7 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪12 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 183 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Surabaya

Located in Surabaya Center, ibis Surabaya City Center is adjacent to Dyandra Convention Center Surabaya and within a 10-minute stroll of Tunjungan Plaza. This 3.5-star hotel welcomes guests with 224 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Tunjungan Plaza - 7 min walk - 0.4 miles
  • Surabaya Plaza Shopping Mall - 12 min walk - 0.7 miles
  • Grand City Surabaya - 17 min walk - 0.9 miles
  • Surabaya Zoo - 4 min drive - 2.4 miles
  • Galaxy Mall - 6 min drive - 3.3 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Pasar Turi Station - 9 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Point Coffee - ‬1 min walk
  • ‪Black Owl - ‬2 min walk
  • ‪Nasi Ayam Pak Djo - ‬2 min walk
  • ‪Depot Nasi Sayur H. Tarjo - ‬2 min walk
  • ‪Soto Ayam Cak Soleh - ‬2 min walk

About this property

ibis Surabaya City Center

Hotel with a full-service spa, 8-minute walk to Tunjungan Plaza
Guests of ibis Surabaya City Center enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 250000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include conference space, a business center, and coffee/tea in a common area.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
The onsite spa has couples treatment room(s).

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  • Spa
  • Kids pool
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,937 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ibis Basuki Rahmat
Ibis Surabaya Basuki Rahmat
ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at ibis Surabaya City Center?

Ibis Surabaya City Center provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at ibis Surabaya City Center?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at ibis Surabaya City Center on Nov 9, 2025 start from $20.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near ibis Surabaya City Center?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza, Sharp Bamboo Monument, and Joko Dolog Statue. You'll also find Surabaya Plaza Shopping Mall and World Trade Centre less than a mile away.

Will I be able to park at ibis Surabaya City Center?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at ibis Surabaya City Center?

There is a full-service spa available for guests to enjoy and services include couples treatments.

Does ibis Surabaya City Center have a casino?

No, ibis Surabaya City Center doesn't have a casino.

Is there an indoor pool at ibis Surabaya City Center?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ibis Surabaya City Center?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant with al fresco dining, and a full-service spa.

Does ibis Surabaya City Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis Surabaya City Center have a restaurant with a breakfast menu?

Yes, ibis Surabaya City Center serves buffet breakfast for a surcharge each morning at Taste Restaurant.

Does ibis Surabaya City Center allow pets to stay free of charge?

No, pets aren't allowed at ibis Surabaya City Center.

Are there connecting rooms at ibis Surabaya City Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Surabaya City Center?

The closest major airport to ibis Surabaya City Center is Surabaya (SUB-Juanda), which is 11.1 mi away (37 minutes by car).

Are there rooms with balconies at ibis Surabaya City Center?

No, there aren't any guestrooms with balconies at ibis Surabaya City Center.

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