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Wyndham Surabaya City Centre

4.5 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Wyndham Surabaya City Centre

Interior entrance
Lounge
Exterior
Interior entrance
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Housekeeping

Explore the area

View in a map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪6 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪12 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room Smoking

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Accessible Room

Deluxe King Accessible Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Accessible Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 527 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Smoking

Premium bedding, minibar, in-room safe, desk

Executive Twin Room Smoking

  • 527 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Smoking

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Room

LCD TV

Suite Room

  • 958 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite King Bed

Premium bedding, minibar, in-room safe, desk

Presidential Suite King Bed

  • 3046 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, minibar, in-room safe, desk

Superior King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Superior Room, 1 King Bed, Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Room Smoking

LCD TV

Suite Room Smoking

  • 958 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed (Grand)

Deluxe Room, 1 King Bed (Grand) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Grand)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Grand)

Deluxe Room, 2 Twin Beds (Grand) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Grand)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Accessible Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Accessible Room

  • Sleeps 2

View all photos for Deluxe King Room - Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe King Room - Smoking

  • Sleeps 2

Executive King Room

  • Sleeps 2

View all photos for Executive King Room-Smoking

Premium bedding, minibar, in-room safe, desk

Executive King Room-Smoking

  • Sleeps 2

View all photos for Grand Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Grand Deluxe King Room

  • Sleeps 2

View all photos for Grand Deluxe Twin

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Twin

  • Sleeps 2

Deluxe King Room

  • Sleeps 3

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Lobby

The Westin Surabaya

Surabaya
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
10.0 out of 10, Exceptional, 52 reviews
$143 nightly
The price is $158
Dec 7 - Dec 8
Total with taxes and fees
The Westin Surabaya

About the neighborhood

Surabaya

Located in Surabaya Center within a 5-minute walk of Dyandra Convention Center Surabaya, Wyndham Surabaya City Centre is within a 15-minute stroll of Tunjungan Plaza. This 292-room, 4.5-star hotel has a full-service spa along with an outdoor pool and free valet parking.

What's nearby

  • Tunjungan Plaza - 6 min walk - 0.4 miles
  • Grahadi - 8 min walk - 0.4 miles
  • Surabaya Plaza Shopping Mall - 12 min walk - 0.7 miles
  • Submarine Monument - 15 min walk - 0.8 miles
  • Grand City Surabaya - 17 min walk - 0.9 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • ‪Black Owl - ‬1 min walk
  • ‪Sadang Korean Bbq - ‬4 min walk
  • ‪Tetsujin - ‬6 min walk
  • ‪Hutan Hujan Bistro - ‬3 min walk
  • ‪Ayam goreng putra pemuda - ‬2 min walk

About this property

Wyndham Surabaya City Centre

Luxury hotel with a full-service spa and free valet parking
Guests of Wyndham Surabaya City Centre enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, and there's also an area shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, conference space, and a business center.
Guests can expect to find LCD TVs with satellite channels. Bathrooms offer free toiletries and slippers, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Exterior
Doubletree By Hilton Surabaya
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 130 reviews
$65 nightly
The price is $71
Dec 14 - Dec 15
Total with taxes and fees
Doubletree By Hilton Surabaya

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: High-speed internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 423500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 423500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Wyndham Surabaya City Centre?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza, Sharp Bamboo Monument, and Joko Dolog Statue. You'll also find Surabaya Plaza Shopping Mall and Submarine Monument less than a mile away.

Is parking available on site at Wyndham Surabaya City Centre?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Wyndham Surabaya City Centre?

There is a full-service spa available for guests to enjoy and services include massages.

Does Wyndham Surabaya City Centre have a casino at the property?

No, Wyndham Surabaya City Centre doesn't have a casino.

Is there an indoor pool at Wyndham Surabaya City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Wyndham Surabaya City Centre?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Wyndham Surabaya City Centre have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Wyndham Surabaya City Centre have a restaurant that serves breakfast?

No, Wyndham Surabaya City Centre doesn't have a restaurant that serves breakfast.

Does Wyndham Surabaya City Centre allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Surabaya City Centre.

Does Wyndham Surabaya City Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Wyndham Surabaya City Centre?

The closest major airport to Wyndham Surabaya City Centre is Surabaya (SUB-Juanda), which is 11.4 mi away (38 minutes by car).

Can I book a room with a balcony at Wyndham Surabaya City Centre?

No, there aren't any guestrooms with balconies at Wyndham Surabaya City Centre.

Does Wyndham Surabaya City Centre have a wedding venue on site?

There are wedding services available at Wyndham Surabaya City Centre if that's in your vacation plans.

Reviews

Wyndham Surabaya City Centre Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 118 reviews
Rating 8 - Good. 49 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

Reviews

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows.
Stayed 1 night in Jan 2025

6/10 Okay

NAK YOON

Business traveler
Liked: Staff & service
Disliked: Amenities
Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom). However, the problem was the loud music from outside. Perhaps, there is a club of some sort. The music was blaring all night, which made it very difficult to have a sound sleep. I strongly think the hotel management should manage this problem for the potential hotel guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Stayed 2 nights in Aug 2023

6/10 Okay

Elisabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Stayed 7 nights in Jul 2023

2/10 Terrible

Chang Ming, Carey

Business traveler
Disliked: Staff & service, property conditions & facilities
Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Stayed 1 night in Jul 2023

10/10 Excellent

Herry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Great Staff
Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

It didn't feel like a 5* hotel. 5/10 points.

Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
Stayed 7 nights in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to a major shopping centre. Staff are very friendly and accommodating
Stayed 3 nights in Mar 2020

8/10 Good

Tham

Stayed 2 nights in Mar 2020

10/10 Excellent

Nikola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Prasetyanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Kamil, Karachi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Value for money. Really comfortable bed
Stayed 3 nights in Oct 2019

4/10 Poor

yin wen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!!! The people were always ready to serve their customers so admirable
Stayed 19 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and excellent price plus very good room
Stayed 3 nights in May 2019

8/10 Good

Joo Hui

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

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