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Arcadia Surabaya by Horison

3.5 star property
Hotel in Surabaya with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Arcadia Surabaya by Horison

Exterior
Interior entrance
Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi
Lounge
Buffet

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175
  • Chinatown
    ‪9 min walk‬
  • Tunjungan Plaza
    ‪3 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪25 min drive‬

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Room options

View all photos for Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi

Deluxe Double Room Single Use, 1 King Bed

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Double or Twin Room, 1 Queen Bed

  • 26 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, rollaway beds, free WiFi

Standard Twin Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, rollaway beds, free WiFi

Standard Double Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room 1 King bed

In-room safe, desk, rollaway beds, free WiFi

Superior Room 1 King bed

  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

Modern Deluxe Room

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Deluxe Double Room

In-room safe, desk, rollaway beds, free WiFi

Classic Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Surabaya

Arcadia Surabaya by Horison places you next to Red Bridge and within a 10-minute walk of Gedung PTP XXII. This 136-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Chinatown - 9 min walk - 0.5 miles
  • Ampel Mosque - 14 min walk - 0.8 miles
  • Tunjungan Plaza - 3 min drive - 1.9 miles
  • Grand City Surabaya - 4 min drive - 2.3 miles
  • Surabaya Plaza Shopping Mall - 4 min drive - 2.5 miles

Getting around

  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya Kota Station - 14 min walk
  • Surabaya (SUB-Juanda) - 45 min drive

Restaurants

  • ‪Pangsit Mie Jagaraga - ‬8 min walk
  • ‪Nude Coffee - ‬5 min walk
  • ‪Laksana Jaya Rumah Makan - ‬3 min walk
  • ‪Yoshinoya Rajawali - ‬4 min walk
  • ‪Depot Sari - ‬4 min walk

About this property

Arcadia Surabaya by Horison

Hotel in Surabaya with a 24-hour front desk and a restaurant
Arcadia Surabaya by Horison features free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, free newspapers, and a ballroom.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Electric kettles, laptop-compatible safes, and desks are also standard.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 84,700 for adults and IDR 42,350 for children
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 171488.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 84700 for adults and IDR 42350 for children
  • Rollaway bed fee: IDR 171488.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison Hotel

Frequently asked questions

Are free cancellation options available at Arcadia Surabaya by Horison?

Arcadia Surabaya by Horison offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do near Arcadia Surabaya by Horison?

Located steps from Red Bridge, this hotel is in Surabaya, and within a 10-minute walk of Gedung PTP XXII and Kong Co Kong Tik Cun Ong Temple. You'll also find Chinatown and Ampel Mosque less than a mile away.

Is there parking available at Arcadia Surabaya by Horison?

Yes, self parking is offered for free at the hotel.

Does Arcadia Surabaya by Horison feature a casino on the premises?

No, Arcadia Surabaya by Horison doesn't have a casino.

Will I find an indoor pool at Arcadia Surabaya by Horison?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arcadia Surabaya by Horison?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and concierge services.

Are there hot tubs at Arcadia Surabaya by Horison?

No, this hotel doesn't have a spa tub.

Does Arcadia Surabaya by Horison feature a restaurant that includes a breakfast menu?

Yes, Arcadia Surabaya by Horison serves buffet breakfast each morning for a surcharge from its restaurant.

Will Arcadia Surabaya by Horison allow pets to stay for free?

No, pets aren't allowed at Arcadia Surabaya by Horison.

Does Arcadia Surabaya by Horison have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Arcadia Surabaya by Horison?

The closest major airport to Arcadia Surabaya by Horison is Surabaya (SUB-Juanda), which is 17.3 mi away (45 minutes by car).

Are there rooms with balconies at Arcadia Surabaya by Horison?

No, there aren't any guestrooms with balconies at Arcadia Surabaya by Horison.

Arcadia Surabaya by Horison Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 37 reviews
Rating 8 - Good. 20 out of 37 reviews
Rating 6 - Okay. 9 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2018

8/10 Good

Elma, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Stayed 6 nights in Nov 2018

8/10 Good

shah, india

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

All staff members are friendly.

Hotel very close to public transport, room was clean. I do recommended to everyone
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ratna Dewi

6/10 Okay

Charlene, Singapore

A short stay.

Value for money.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Sanjeev, Goa, India

Liked: Staff & service, property conditions & facilities, room comfort
It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.

4/10 Poor

Taty, Sacramento, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

one rude staff and fouls smell in the lobby

Overall a bad stay. The foul smell in the lobby and hallway just the beginning of my unsatisfaction. Most of the staff are ok but one rude staff ruins the ok reputations.

8/10 Good

elfe, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locations

Great place to stay at surabaya

6/10 Okay

Mustafa, Singapore

Value for money hotel.

I am a business traveler and my reason to come to Surabaya is for an important meeting at the Port of Tanjung Perak. I chose Ibis Rajawali because it is close to my location of meeting. For the hotel rate, I was pleasantly surprised at the facilities in the room. Internet access was also available for free.

8/10 Good

Tallulah, Engaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

8/10 Good

Tallulah, Engaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

6/10 Okay

Alba, Indonesia/singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you pay is what u get

Been here for 4 days. Location is good as its very near to JMP however during night time very quiet and can say like a ghost town. The buffet is highly not recommended as it is not nice at all and very limited choices. The room is just fine. Its a budget hotel so dont expect more. The salon at the lobby is also not that good as their service very slow and they dont even have the curler and the basic equipment whereby a salon must have.

4/10 Poor

Edlow, Surabaya Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable service satisfactory would recommend to others for its value

8/10 Good

La Ventura, Vietnam

Liked: Cleanliness, staff & service

Good time in Surabaya

Convinient location, friendly staffs, clean room and comfort bed. Foods are ok but bar services is poor. Good moments with pionist for the song 'The moon represents my love to you"

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stine, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great service

On a budget, this was the best hotel we stayed at during our 60 day trip in Indonesia. Very clean and quite spacious room. Nice bathroom. The personel was very helpful, and the service at the restaurant was good. We only stayed one night, and we did not venture around the neighbourhood, so cant say much about the location.

8/10 Good

Gordon Haye, Australia/Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confenient location.

Clean good hotel. close to shopping centre. Food and beverage a bit overpriced for Indonesian standards.

8/10 Good

Frankster, Singapore

Liked: Cleanliness, staff & service, room comfort

Friendly staff

Nice clean hotel but nothing to shout about....

8/10 Good

Verified traveler

8/10 Good

Osman Sulaiman, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

We have been staying more than once, never fails to deliver consistent excellent service and comfortable clean rooms. We will stay in the same hotel for our subsequent visits due to its strategic location for convenient shopping and access to many places.

8/10 Good

Kenneth T

Liked: Staff & service

Not Excellent but Above Average

My stay at Ibis Surabaya Rajawali was just average. However, I would return to the hotel if it was the same rate. The room and amenities were average. Nothing to shout about. However, it was just nice and sufficient for a short stay. However, I really liked the location of the hotel. It was near many points of interest (eg. House of Sampoerna, Chinatown etc.), Giant Hypermarket and a textile market. In addition, I thought that their staff members, especially their cafe waiters and waitresses, provided really good service. Their food at the cafe was excellent as well and I really enjoyed their Indonesian-style satay.

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