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Surabaya Suites Hotel Powered by Archipelago

4.0 star property

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Photo gallery for Surabaya Suites Hotel Powered by Archipelago

Bar (on property)
Front of property - evening/night
Reception
Outdoor pool
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271
  • Place, Surabaya Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Grand City Surabaya
    ‪3 min walk‬
  • Place, Tunjungan Plaza
    ‪14 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Business Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite King

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite King Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite King Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite Twin

Business Suite Twin | In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Twin

  • City view
  • 516 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior King Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior King Suite

  • Sleeps 2
  • Free WiFi

View all photos for Junior Twin Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Twin Suite

  • Sleeps 2
  • Free WiFi

View all photos for Business Suite

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite

  • Sleeps 2
  • Free WiFi

View all photos for Business Suite Historical King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Historical King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite Historical Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Historical Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite Historical King

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Historical King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Historical Twin

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Historical Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite Historical Non Smoking

Deluxe Suite Historical Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite Historical Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite King

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Fairfield by Marriott Surabaya

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  • Pool
  • Spa
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  • Parking included
8.6 out of 10, Excellent, 186 reviews
$34 nightly
The price is $38
Jun 21 - Jun 22
Total with taxes and fees
Fairfield by Marriott Surabaya

About the neighborhood

Surabaya

Located in Surabaya Center, Surabaya Suites Hotel Powered by Archipelago is next to Surabaya Plaza Shopping Mall and World Trade Centre. This 230-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Surabaya, the hotel is connected to a shopping center, and a short walk from Balai Pemuda and Submarine Monument.

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Grand City Surabaya - 3 min walk - 0.2 miles
  • Submarine Monument - 4 min walk - 0.3 miles
  • Taman Hiburan Rakyat - 11 min walk - 0.6 miles
  • Tunjungan Plaza - 14 min walk - 0.8 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Gubeng Station - 14 min walk
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪Ijen Cafe - ‬1 min walk
  • ‪Long's Resto WTC - ‬2 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Kartini Restaurant - ‬1 min walk
  • ‪Kafe 27 - ‬2 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

At Surabaya Suites Hotel Powered by Archipelago, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 17 one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a gym, a steam room, and free WiFi in public areas.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Fairfield by Marriott Surabaya
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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 186 reviews
$34 nightly
The price is $38
Jun 21 - Jun 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Taman
  • Coffee Bar

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 48.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Surabaya Suites Hotel Powered by Archipelago?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Surabaya Suites Hotel Powered by Archipelago on Jul 2, 2026 start from $21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Surabaya Suites Hotel Powered by Archipelago?

This hotel is situated in Surabaya Center, just steps from Surabaya Plaza Shopping Mall and World Trade Centre, and within a short walk of Grand City Surabaya. You'll also find Tunjungan Plaza and Taman Hiburan Rakyat less than a mile away.

Is there parking available at Surabaya Suites Hotel Powered by Archipelago?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Surabaya Suites Hotel Powered by Archipelago?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, body treatments, and mani/pedis.

Does Surabaya Suites Hotel Powered by Archipelago feature a casino on the premises?

No, Surabaya Suites Hotel Powered by Archipelago doesn't have a casino.

Will I find an indoor pool at Surabaya Suites Hotel Powered by Archipelago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What amenities will couples enjoy at Surabaya Suites Hotel Powered by Archipelago?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Surabaya Suites Hotel Powered by Archipelago have a hot tub?

No, but this hotel does have a steam room.

Does Surabaya Suites Hotel Powered by Archipelago have a restaurant that serves breakfast?

Yes, Surabaya Suites Hotel Powered by Archipelago serves brunch for a surcharge at Cafe Taman.

Will Surabaya Suites Hotel Powered by Archipelago allow pets to stay for free?

No, pets and service animals aren't allowed at Surabaya Suites Hotel Powered by Archipelago.

Does Surabaya Suites Hotel Powered by Archipelago have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Surabaya Suites Hotel Powered by Archipelago?

The closest major airport to Surabaya Suites Hotel Powered by Archipelago is Surabaya (SUB-Juanda), which is 11.9 mi away (41 minutes by car).

Are there rooms with balconies at Surabaya Suites Hotel Powered by Archipelago?

No, you won't find guestrooms with balconies at Surabaya Suites Hotel Powered by Archipelago.

Surabaya Suites Hotel Powered by Archipelago Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 124 reviews
Rating 8 - Good. 51 out of 124 reviews
Rating 6 - Okay. 39 out of 124 reviews
Rating 4 - Poor. 6 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big
Stayed 1 night in Aug 2024
Verified

8/10 Good

Sando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel, nice location, It is absolutely no problem for coming back next time!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Marcus

Liked: Amenities
Nice, convenient
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Kok Poh

Liked: Cleanliness, staff & service, amenities
Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveler

Not really
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

LOMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 2 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice, well-maintained older hotel. Three big malls are very close by (two of them are right next to the hotel.) Also, conveniently located to the Kali Mas river, whose banks are nice for strolls and just general hanging out. From what I saw, this area is probably the best in the city for tourist interests. Historical sites, restaurants, etc. The hotel is big, rooms are big. Just kind of old, but for me that was the cool part. It’s nice to see how much better things used to be just a few decades ago.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Bakhtiar

Liked: Staff & service
It was ik
Stayed 1 night in Jun 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Wolfgang Helmut

Liked: Cleanliness, staff & service
Lobby und Empfang sehr schön. Zimmer und Bad sind sauber. Die Einrichtung im Zimmer entspricht inonesischem Standard.In der Nähe eine Mall zum Shoppen und Essen. Kann man gut zu Fuss erreichen.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Beside surabaya plaza. Breakfast however not much variety
Stayed 1 night in Aug 2019
Verified

6/10 Okay

daniel

Liked: Staff & service, room comfort

Can be improve

Good location pool off for 2 days poor food at restaurant for breakfast ( catering staff have liimited English) rooms need to be refurbished excellent service of front desk
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Jackmond

Liked: Staff & service
The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Hei Tung

Liked: Staff & service

Book if the price stay low

Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Satoshi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

施設が古いがコスパは良い

ホテルの自体が古いので、快適さを求めるなら、他の新しいホテルを探した方が良い。スタッフは親切なスタッフで好感が持てる。昔はとても良いホテルだったと思う。コスパは良い。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Erni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bukan sperti hotel bintang 4

Tidak sesuai dgn kelasnya, hotel bintang 4 tpi tdk wangi, kamar luas tpi tmpat tdur kecil, kelebihannya cuma dkt dgn pusat kota dan mall dan jg ada bath up..slebihnya tdk sperti yg diharapkan..
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Mene käymään Indonesiassa

Hotelli on peruskorjauksen tarpeessa ja uima-allas oli poissa käytöstä putsauksen takia. Indonesia on ihana maa ja ihmiset ovat ystävällisiä!
Stayed 5 nights in Dec 2018

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