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Surabaya Suites Hotel Powered by Archipelago

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Surabaya

Choose dates to view prices

Photo gallery for Surabaya Suites Hotel Powered by Archipelago

Outdoor pool
Indoor wedding
Lobby sitting area
Reception
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Parking included

Explore the area

View in a map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271
  • Place, Surabaya Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Grand City Surabaya
    ‪3 min walk‬
  • Place, Tunjungan Plaza
    ‪12 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Business Suite King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite King

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite King Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite King Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

Business Suite Twin | 1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin

  • 516 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior King Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior King Suite

  • Sleeps 2

View all photos for Junior Twin Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Twin Suite

  • Sleeps 2

View all photos for Business Suite

1 bedroom, in-room safe, desk, blackout drapes

Business Suite

  • Sleeps 2

View all photos for Business Suite Twin Bed

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin Bed

  • Sleeps 2

View all photos for Business Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite Historical Non Smoking

Deluxe Suite Historical Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite Historical Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite King

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Luxury Room

Living area | LCD TV

Deluxe Luxury Room

  • Sleeps 2

View all photos for Junior Suite King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite King

  • Sleeps 2

View all photos for Junior Suite Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Twin

  • Sleeps 2

View all photos for Junior Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical King

  • Sleeps 2

View all photos for Junior Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical Twin

  • Sleeps 2

View all photos for Business Suite King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite King

  • Sleeps 2

View all photos for Business Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical King

  • Sleeps 2

View all photos for Business Suite Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin

  • Sleeps 2

View all photos for Business Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical Twin

  • Sleeps 2

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About the neighborhood

Surabaya

Located in Surabaya Center, Surabaya Suites Hotel Powered by Archipelago is next to Surabaya Plaza Shopping Mall and World Trade Centre. This 230-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Surabaya, the hotel is connected to a shopping center, and a short walk from Balai Pemuda and Submarine Monument.

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Grand City Surabaya - 3 min walk - 0.2 miles
  • Tunjungan Plaza - 12 min walk - 0.7 miles
  • Surabaya Zoo - 5 min drive - 3.2 miles
  • Airlangga University - 5 min drive - 3.3 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Long's Resto WTC - ‬2 min walk
  • ‪Nasgor J**C** - ‬1 min walk
  • ‪Kartini Restaurant - ‬1 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Gokana Ramen & Teppan - ‬3 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

Family-friendly hotel with a full-service spa connected to a shopping center in Surabaya
At Surabaya Suites Hotel Powered by Archipelago, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 17 one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a gym, a steam room, and free WiFi in public areas.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Aerial view
Tunjungan Hotel
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
6.0 out of 10, 23 reviews
Tunjungan Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Taman
  • Coffee Bar

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 48.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Surabaya Suites Hotel Powered by Archipelago?

This hotel is situated in Surabaya Center, just steps from Surabaya Plaza Shopping Mall and World Trade Centre, and within a short walk of Grand City Surabaya. You'll also find Tunjungan Plaza and Submarine Monument less than a mile away.

Will I be able to park at Surabaya Suites Hotel Powered by Archipelago?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Surabaya Suites Hotel Powered by Archipelago?

There is a full-service spa available for guests to enjoy and services include aromatherapy, mani/pedis, body treatments, and massages.

Does Surabaya Suites Hotel Powered by Archipelago feature a casino on the premises?

No, Surabaya Suites Hotel Powered by Archipelago doesn't have a casino.

Will I find an indoor pool at Surabaya Suites Hotel Powered by Archipelago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Surabaya Suites Hotel Powered by Archipelago good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Surabaya Suites Hotel Powered by Archipelago have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Surabaya Suites Hotel Powered by Archipelago have a restaurant that serves breakfast?

Yes, Surabaya Suites Hotel Powered by Archipelago serves brunch for a surcharge at Cafe Taman.

Will Surabaya Suites Hotel Powered by Archipelago allow pets to stay for free?

No, pets and service animals aren't allowed at Surabaya Suites Hotel Powered by Archipelago.

Are there connecting rooms at Surabaya Suites Hotel Powered by Archipelago?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Surabaya Suites Hotel Powered by Archipelago?

The closest major airport to Surabaya Suites Hotel Powered by Archipelago is Surabaya (SUB-Juanda), which is 11.5 mi away (39 minutes by car).

Can I book a room with a balcony at Surabaya Suites Hotel Powered by Archipelago?

No, at Surabaya Suites Hotel Powered by Archipelago, there aren't any guestrooms that list a balcony.

Surabaya Suites Hotel Powered by Archipelago Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 119 reviews
Rating 8 - Good. 50 out of 119 reviews
Rating 6 - Okay. 37 out of 119 reviews
Rating 4 - Poor. 5 out of 119 reviews
Rating 2 - Terrible. 4 out of 119 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Traveled with family
Liked: Amenities
Nice, convenient
Stayed 5 nights in Aug 2025

10/10 Excellent

ayu

Stayed 3 nights in May 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice, well-maintained older hotel. Three big malls are very close by (two of them are right next to the hotel.) Also, conveniently located to the Kali Mas river, whose banks are nice for strolls and just general hanging out. From what I saw, this area is probably the best in the city for tourist interests. Historical sites, restaurants, etc. The hotel is big, rooms are big. Just kind of old, but for me that was the cool part. It’s nice to see how much better things used to be just a few decades ago.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Marjolein

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Rob

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Riana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big
Stayed 1 night in Aug 2024

10/10 Excellent

Natsuko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。
Stayed 4 nights in Jul 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities
As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Stayed 5 nights in Jul 2024

8/10 Good

Kok Poh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Stayed 3 nights in May 2024

4/10 Poor

Engku Hartini Binte

Stayed 3 nights in Apr 2024

10/10 Excellent

Hock Sing

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Bakhtiar

Liked: Staff & service
It was ik
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert E

Stayed 5 nights in Apr 2022

10/10 Excellent

Kuwat

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Kuwat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Kuwat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Beside surabaya plaza. Breakfast however not much variety
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
Stayed 5 nights in Jul 2019

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