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Sheraton Surabaya Hotel and Towers

5.0 out of 5.0

Recent guest reviews

great location (right next to the mall); ease of looking for non hotel foods, and getting the famous kopi luwak. :) hotel is awesome...been staying here for the past 4 years every time i visit Surabaya!

I stay at Sheraton Surabaya every time I visit Surabaya for business trip. Its ideal location and the ease to be able to walk around a decent size shopping mall make the stay worth while. Staffs are very polite and professional, way way better than those in Sheraton Dongguan. Love Sheraton Surabaya

verygood location for shopping,and it is good place to shop

Jalan Embong Malang 25-31 Surabaya East Java

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Sheraton Surabaya Hotel and Towers places you next to Tunjungan Plaza and within a 15-minute walk of Grahadi. This 348-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Centrally located in Surabaya, the hotel is also a short walk from Joko Dolog Statue and BG Junction.


There are ample dining options with 3 onsite restaurants, including Kafe Bromo, which specializes in international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


All 348 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free bottled water, and laptop-compatible safes are also standard.

Property features

Sheraton Surabaya Hotel and Towers features an outdoor pool, a children's pool, and a fitness center. Parking is IDR 50000 per stay (IDR 50000 per stay for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for IDR 460000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Club Room

Full 2 | King 1 | Sleeps 2

Deluxe Suite

King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 2

Premium Room

Full 2 | King 1 | Sleeps 2