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Bumi Surabaya City Resort

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Photo gallery for Bumi Surabaya City Resort

An outdoor restaurant with a traditional roof, tables, chairs, and string lights.
A courtyard with potted plants, palm trees, and a bench.
A hotel room with a large bed, a desk, a chair, and a TV. There is a large window with a city view.
A spacious lobby with marble flooring, a reception desk, and a decorative golden sculpture.
A long dining table set with white napkins, clear glass vases with flowers, and green foliage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪15 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪18 min walk‬
  • Place, Grand City Surabaya
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Classic Room (King)

A hotel room with a large bed, two bedside tables, a chair, a desk, and a lamp.

Classic Room (King)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room (Twin)

A hotel room with a large bed, a desk, a chair, and a TV. There is a large window with a city view.

Classic Room (Twin)

  • City view
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Classic Suite

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room

A hotel room with a large bed, two bedside tables, a chair, a desk, and a lamp.

Classic Room

  • Sleeps 2
  • Free WiFi

Classic Club Room

  • Sleeps 2
  • Free WiFi

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Exterior

The Westin Surabaya

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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
10.0 out of 10, Exceptional, 59 reviews
$127 nightly
The price is $140
Jul 1 - Jul 2
Total with taxes and fees
The Westin Surabaya

About the neighborhood

Surabaya

Located in Surabaya Center within a 5-minute walk of Dyandra Convention Center Surabaya, Bumi Surabaya City Resort is within a 15-minute stroll of Tunjungan Plaza. This 5-star hotel has 242 rooms and welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Sharp Bamboo Monument - 11 min walk - 0.6 miles
  • Tunjungan Plaza - 15 min walk - 0.8 miles
  • Surabaya Plaza Shopping Mall - 18 min walk - 1.0 mile
  • Submarine Monument - 2 min drive - 0.9 miles
  • Grand City Surabaya - 2 min drive - 1.5 miles

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Margorejo Station - 6 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk
  • ‪Cascade @ Hotel Bumi Surabaya - ‬4 min walk
  • ‪Cafe 21 - ‬3 min walk

About this property

Bumi Surabaya City Resort

At Bumi Surabaya City Resort, guests enjoy a full-service spa, an outdoor pool, and a gym. Onsite parking is available, both free self and paid valet parking (IDR 75000 per night)—also useful is an airport shuttle (available 24 hours) for IDR 250000 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and slippers. Other amenities include minibars, coffee makers, and free newspapers.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Asia Spa. Services include massages.

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  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per night)

Food and drink

  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arumanis
  • Cascades Poolside
  • Kizahashi
  • Siti Inggil

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 500000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 250000 per person (roundtrip)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 500000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 55110, 9120117031845

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Bumi Surabaya City Resort?

Bumi Surabaya City Resort provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Bumi Surabaya City Resort?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on Jul 14, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Bumi Surabaya City Resort?

This hotel is situated in Surabaya Center within a short 13-minute walk of Tunjungan Plaza and also 10 minutes on foot from Sharp Bamboo Monument. You'll also find Joko Dolog Statue and Surabaya Youth Center less than a mile away.

Will I be able to park at Bumi Surabaya City Resort?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 75,000 per night.

Is there a spa at Bumi Surabaya City Resort?

The Asia Spa is the hotel's full-service spa and services include massages.

Does Bumi Surabaya City Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a full-service spa at this hotel.

Does Bumi Surabaya City Resort include a casino?

No, Bumi Surabaya City Resort doesn't have a casino.

Will I find an indoor pool at Bumi Surabaya City Resort?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Bumi Surabaya City Resort?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an outdoor pool, and a full-service spa.

Are there hot tubs at Bumi Surabaya City Resort?

No, there isn't a spa tub at this hotel.

Does Bumi Surabaya City Resort have a restaurant that serves breakfast?

Yes, Bumi Surabaya City Resort has 4 restaurants, and serves breakfast for a surcharge.

Will Bumi Surabaya City Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Bumi Surabaya City Resort.

Are there connecting rooms at Bumi Surabaya City Resort?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Bumi Surabaya City Resort?

The closest major airport to Bumi Surabaya City Resort is Surabaya (SUB-Juanda), which is 11.4 mi away (19 minutes by car).

Can I book a room with a balcony at Bumi Surabaya City Resort?

Yes, some guestrooms at Bumi Surabaya City Resort offer a balcony/patio and may feature city views.

Bumi Surabaya City Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 193 reviews
Rating 8 - Good. 49 out of 193 reviews
Rating 6 - Okay. 13 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 2 out of 193 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Majid

Liked: Cleanliness, amenities, property conditions & facilities
Thank you front desk Maya for outstanding customer service.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jehad

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my time
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robert Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Great garden area and restaurant food
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Kuan Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel to stay!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and great staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in the main street of surabaya
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature meets comfort

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect one night stay

We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Adeleen

Liked: Staff & service, amenities
all staff is very good and nice.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

East java

Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ika

Liked: Cleanliness, staff & service, room comfort

Old but still holding its charm

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Albertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Nenny

Liked: Cleanliness, amenities, property conditions & facilities
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, you can feel the green in the big city
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Abhiramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

ZHI YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Employees so welcoming! Super stay! Super room clean!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
didn't use pool and no time go outside.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel - but give the fish a better tank

Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mohamed Abrori

Liked: Cleanliness, staff & service, amenities
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

KARUNA KARAN

Disliked: Property conditions & facilities, room comfort
Run down hotel Not clean
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Lisa

Liked: Staff & service
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
Stayed 4 nights in Sep 2024

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