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Golden Tulip Legacy Surabaya

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Surabaya

Choose dates to view prices

Photo gallery for Golden Tulip Legacy Surabaya

Exterior
Outdoor pool
Daily buffet breakfast for a fee
Lobby
Lobby lounge

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Jl. HR Muhammad No. 269, Surabaya, East Java, 60226
  • Pakuwon Mall
    ‪2 min drive‬
  • Tunjungan Plaza
    ‪8 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪9 min drive‬
  • Surabaya (SUB-Juanda)
    ‪22 min drive‬

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Room options

View all photos for Chairman Suite

Premium bedding, in-room safe, desk, laptop workspace

Chairman Suite

  • 1033 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 689 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Surabaya

Golden Tulip Legacy Surabaya places you within 2 miles (3 km) of Al-Akbar Mosque and Pakuwon Mall. This 205-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. Located centrally in Surabaya, it's connected to a shopping center and also close to Pakuwon Trade Center and Ciputra World Mall.

What's nearby

  • Pakuwon Mall - 2 min drive - 1.5 miles
  • Surabaya Zoo - 5 min drive - 3.8 miles
  • Royal Plaza Surabaya - 8 min drive - 4.8 miles
  • Tunjungan Plaza - 8 min drive - 4.7 miles
  • Surabaya Plaza Shopping Mall - 9 min drive - 5.5 miles

Getting around

  • Margorejo Station - 8 min drive
  • Tandes Station - 13 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Warung Leko - ‬6 min walk
  • ‪Madame Chang - ‬6 min walk
  • ‪Depot Nasi Campur Pojok Tambak Bayan - ‬5 min walk
  • ‪Sop Kaki Sapi Pak Pri - ‬1 min walk
  • ‪Dempo19 - ‬5 min walk

About this property

Golden Tulip Legacy Surabaya

Luxury hotel with 2 restaurants connected to a shopping center in Surabaya
At Golden Tulip Legacy Surabaya, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 350000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include laptop-compatible safes, phones, and desks.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Rich Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Indonesian

Similar properties

Bar (on property)

HARRIS Hotel & Conventions Gubeng Surabaya

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 51 reviews
$32 nightly
The price is $35
Jul 25 - Jul 26
Total includes taxes and fees
HARRIS Hotel & Conventions Gubeng Surabaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: IDR 138,000 to 138,000 for adults and IDR 69,000 to 69,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Emerald Restaurant
  • Grand Ocean
  • Lobby Bar & Lounge

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 138000 to 138000 for adults, and IDR 69000 to 69000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Rich Palace Hotel
Rich Palace Surabaya
Rich Palace
Golden Tulip Legacy Surabaya Hotel
Golden Tulip Legacy Surabaya Surabaya
Golden Tulip Legacy Surabaya Hotel Surabaya
Rich Palace Hotel Surabaya by SoASIA Hotels Resorts

Frequently asked questions

Is a free cancellation option available at Golden Tulip Legacy Surabaya?

Golden Tulip Legacy Surabaya provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Golden Tulip Legacy Surabaya?

This hotel is located in Surabaya, close to Tunjungan Plaza, Pakuwon Mall, and Ciputra World Mall. You'll also find Surabaya Zoo and Pakuwon Trade Center within a short drive.

Is there parking available at Golden Tulip Legacy Surabaya?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Golden Tulip Legacy Surabaya?

Rich Spa is the hotel's spa and services include Thai massages, Swedish massages, and aromatherapy.

Does Golden Tulip Legacy Surabaya have a casino at the property?

No, Golden Tulip Legacy Surabaya doesn't have a casino.

Will I find an indoor pool at Golden Tulip Legacy Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Golden Tulip Legacy Surabaya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Golden Tulip Legacy Surabaya?

Yes, guests can enjoy a spa tub at this hotel.

Does Golden Tulip Legacy Surabaya have a restaurant that serves breakfast?

Yes, Golden Tulip Legacy Surabaya has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Golden Tulip Legacy Surabaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at Golden Tulip Legacy Surabaya.

Are there connecting rooms at Golden Tulip Legacy Surabaya?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Golden Tulip Legacy Surabaya?

The closest major airport to Golden Tulip Legacy Surabaya is Surabaya (SUB-Juanda), which is 12.7 mi away (37 minutes by car).

Can I book a room with a balcony at Golden Tulip Legacy Surabaya?

No, there aren't any guestrooms with balconies at Golden Tulip Legacy Surabaya.

Golden Tulip Legacy Surabaya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 20 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

jemmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Adam, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inconvenience

Checking in experience was bad. Staff told me I couldn’t check in telling me to come back at 2pm and when I ask another time stating I booked through Expedia they then ask for my name. And was able to check in. Key card kept giving me issue. For the days I was there. I was able to access the lift to my floor and when unlocking the door I could not. I had to go back down to get the card changed. Room wasn’t bright enough. Room was not as clean as expected. Amenities wasn’t as complete as other hotels I stayed.
Stayed 2 nights in Jul 2018

8/10 Good

Annes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with lots of smilling faces.

Good value for money. Amazing smiling staff. ever ready to help.

10/10 Excellent

Annes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a great smile.

Exceptional smilling staff . Very spacious room. Good value for money.

10/10 Excellent

Andrew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and good value

Love the premium bedding and linen. Very comfortable. Very friendly and accomodating staff. Good security too. Would definitely book this hotel when I come back to Surabaya.
Stayed 1 night in Mar 2018

8/10 Good

Yverick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming from Australia, the price of this high-end hotel is unbeatable. It is also relatively cheap and easy to hire a taxi from the hotel. Taxis are waiting in front of the hotel. The facility itself is great but I could see signs of ageing in particular in the bathroom which was still stellar at the time of stay. Hospitality of the staff is exceptional. It is a 4-star hotel so the breakfast is certainly nice but not impressive.

8/10 Good

paulus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 2 nights in Oct 2017

8/10 Good

antz, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for family trip

Good location, many good restaurants around. Restaurants on third level is very good. Not expensive stay but you get big room, comfortable bed and good lobby area. The downside is the towel has weird smell, breakfast is only passable, and bathroom has some lingering damp smell. Also, the carpet has shown its age and has some marks to it. Overall, it is a good 4 star hotel with reasonable price but i would not purchase the breakfast next time.
Stayed 1 night in Aug 2017

8/10 Good

Budi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel

The hotel is clean and brand new . Quite comfort hotel to stay. Good service. Recommended hotel.

8/10 Good

soon lee, singapore

Liked: Cleanliness, property conditions & facilities, room comfort

staff unable to speak english

they should brush up their english so they could talk to customer easily

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomended

Staff and the service are perfect for me

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel

The hotel is very new, nice hotel , i really like this hotel , not so expensive but very nice.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The room was big, place was well kept. the room key didnt work good and wifi was unstable.

10/10 Excellent

S KHAN, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS NICE AND CLEAN STAFF ARE VERY HELPFUL AND FRIENDLY,THE HOTEL LOCATION IS QUITE CENTRAL,AND IT EASY ACCESS TO SHOP AND LOCAL FOOD AROUND THE HOTEL,I WOULD STRONGLY RECOMMEND TO MY FRIEND AND FAMILY TO THIS HOTEL, I HAD A PLEASANT STAY

6/10 Okay

Kunal

Disliked: Room comfort

Average hotel, don't expect much

Average hotel, don't expect much

8/10 Good

DITA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

clean hotel

clean room, i have difficulties to contact the hotel by phone

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

Terrible restaurant and poor house keeping

Supposedly new hotel , very spacious rooms but poorly managed. Food at the restaurant very poor. Will not stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Love everything in this hotel! Excellently managed. I am impressed with the cleanliness, incredibly friendly & helpful staff, comfort, great soundproofing, satisfying options for breakfast (taste good too)... Value for money is maximized! I was allowed to check in at 1pm too. The only downside is the poor wifi connection.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

pelayanan ramah
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MAHARANI

オープン当初から使用していますが、当初に比べスタッフを含め食事、サービス、対応全てに於いての質が落ち、ホテルマンとして教育されてるのか疑問に思うことが多々有り。
Stayed 18 nights in Nov 2018

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

CHIEN HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

8/10 Good

JUNGBOK

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2018

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