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Verwood Hotel & Serviced Residence

4.0 star property

Choose dates to view prices

Photo gallery for Verwood Hotel & Serviced Residence

Outdoor pool, sun loungers
Daily buffet breakfast (IDR 150000 per person)
Lobby sitting area
Executive Room | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Raya Kupang Indah, Surabaya, East Java, 60189
  • Place, Al-Akbar Mosque
    ‪5 min walk‬
  • Place, Ciputra World Mall
    ‪2 min drive‬
  • Place, Tunjungan Plaza
    ‪7 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 1 Bedroom Deluxe

Apartment 1 Bedroom Deluxe | View from room

Apartment 1 Bedroom Deluxe

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment 2 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout drapes

Apartment 2 Bedrooms Deluxe

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment 3 Bedrooms Deluxe

In-room safe, desk, laptop workspace, blackout drapes

Apartment 3 Bedrooms Deluxe

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment 2 Bedrooms Deluxe Suite

Apartment 2 Bedrooms Deluxe Suite | In-room dining

Apartment 2 Bedrooms Deluxe Suite

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Executive Suite

Apartment 2 Bedrooms Executive Suite | In-room safe, desk, laptop workspace, blackout drapes

Apartment 2 Bedrooms Executive Suite

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Executive

In-room safe, desk, laptop workspace, blackout drapes

Apartment 2 Bedrooms Executive

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 2 Bedrooms Premier

In-room safe, desk, laptop workspace, blackout drapes

Apartment 2 Bedrooms Premier

  • 1496 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment 3 Bedrooms Deluxe Suite

Apartment 3 Bedrooms Deluxe Suite | Living room | LED TV

Apartment 3 Bedrooms Deluxe Suite

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 1 Bedroom Deluxe Suite

Apartment 1 Bedroom Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Apartment 1 Bedroom Deluxe Suite

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Aloft Surabaya Pakuwon City

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 5 reviews
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The price is $54
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Total with taxes and fees
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About the neighborhood

Surabaya

Verwood Hotel & Serviced Residence places you within a 10-minute drive of popular sights such as Al Akbar Mosque and Submarine Monument. This 4-star hotel has 467 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Al-Akbar Mosque - 5 min walk - 0.3 miles
  • Ciputra World Mall - 2 min drive - 1.5 miles
  • Pakuwon Mall - 4 min drive - 2.8 miles
  • Tunjungan Plaza - 7 min drive - 3.2 miles
  • Chinatown - 10 min drive - 5.1 miles

Getting around

  • Surabaya Gubeng Station - 9 min drive
  • Kertomenanggal Station - 9 min drive
  • Surabaya (SUB-Juanda) - 30 min drive

Restaurants

  • ‪Halim Restaurant - ‬5 min walk
  • ‪Kayu Contemporary Japanese Restaurant - ‬6 min walk
  • ‪Shamrock Kitchen & Bar - ‬4 min walk
  • ‪Depot Bu Rudy Kupang Indah - ‬4 min walk
  • ‪Tuju Dermaga - ‬4 min walk

About this property

Verwood Hotel & Serviced Residence

Verwood Hotel & Serviced Residence features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 260000 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer free toiletries, bidets, and slippers. Coffee makers, safes, and phones are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terakota

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 4 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 150000 per person
  • Airport shuttle fee: IDR 260000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Somerset Hotel & Serviced Residence
Somerset Surabaya Hotel & Serviced Residence
Somerset Surabaya Serviced Residence
Surabaya Somerset Hotel
Somerset Surabaya Hotel & Serviced Residence Java
Somerset Surabaya Hotel And Serviced Residence
Verwood Hotel Serviced Residence Surabaya
Somerset Surabaya
Somerset Hotel Surabaya
Verwood Hotel Serviced Residence
Verwood Serviced Residence Surabaya
Verwood Serviced Residence
Somerset Surabaya Hotel Serviced Residence
Verwood Hotel
Somerset Surabaya Hotel
Verwood & Serviced Surabaya
Verwood Hotel & Serviced Residence Hotel
Verwood Hotel & Serviced Residence Surabaya
Verwood Hotel & Serviced Residence Hotel Surabaya

Frequently asked questions

What is there to do close to Verwood Hotel & Serviced Residence?

This hotel is located in Surabaya, close to Ciputra World Mall, Surabaya Town Square, and Pakuwon Mall. You'll also find Tunjungan Plaza and Royal Plaza Surabaya within a short drive.

How much does it cost to stay at Verwood Hotel & Serviced Residence?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Verwood Hotel & Serviced Residence on Mar 28, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Verwood Hotel & Serviced Residence?

Yes, self parking is offered for free at the hotel.

Is there a spa at Verwood Hotel & Serviced Residence?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Does Verwood Hotel & Serviced Residence feature a casino at the property?

No, Verwood Hotel & Serviced Residence doesn't have a casino.

Is there an indoor pool at Verwood Hotel & Serviced Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Verwood Hotel & Serviced Residence a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Verwood Hotel & Serviced Residence?

No, but this hotel does have a sauna.

Does Verwood Hotel & Serviced Residence have a restaurant with a breakfast menu?

Yes, Verwood Hotel & Serviced Residence serves buffet breakfast for a surcharge each morning at Terakota.

Does Verwood Hotel & Serviced Residence allow pets to stay for free?

No, pets aren't allowed at Verwood Hotel & Serviced Residence.

Are there connecting rooms at Verwood Hotel & Serviced Residence?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Verwood Hotel & Serviced Residence?

The closest major airport to Verwood Hotel & Serviced Residence is Surabaya (SUB-Juanda), which is 11.8 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Verwood Hotel & Serviced Residence?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and pool views.

Verwood Hotel & Serviced Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 133 reviews
Rating 8 - Good. 64 out of 133 reviews
Rating 6 - Okay. 36 out of 133 reviews
Rating 4 - Poor. 12 out of 133 reviews
Rating 2 - Terrible. 5 out of 133 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Novita

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

8/10 Good

Juan Ángel

Stayed 1 night in Sep 2024

2/10 Terrible

Yasuhito

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip through Java, stayed in one of the apartments. Very comfortable and, as usual, the staff, service and breakfast are excellent. Easy access to the tol and city Grab meals or room service are easy options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As per usual, the breakfast was excellent, staff were very helpful and our stay was very comfortable. Our previous stay in an apartment was a little disappointing, but this time everything was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning.
Stayed 3 nights in Oct 2022

8/10 Good

Low Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel like home

The hotel is quite old my clean and comfortable Service was good and staffs are friendly
Stayed 1 night in Apr 2020

2/10 Terrible

Teodoro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had been cheated by your extremnely high cost of the hotel on top of the officialm publiushed rate
Stayed 1 night in Sep 2019

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty Good Value for a Pretty Old but Nice Hotel

Hotel is good value for what it offers. The rooms and facilities might look a little old, but they're alright. Didn't manage to try the breakfast, but will probably do so next time.
Stayed 2 nights in Nov 2018

8/10 Good

Rudy Bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Taro

Liked: Staff & service, property conditions & facilities, room comfort

Breakfast was good.

I can enjoy the breakfast.
Stayed 2 nights in Jun 2018

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
The serviced apartments are very spacious. Clean but older. Breakfast (included) is great. Customer service is fantastic.
Stayed 2 nights in Feb 2018

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Smoking Hotel

the service is about par. Every place in Hotel is smoking area, included rooms (there is non-smoking room).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Julie, SG

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs do extreme make over.

Towel changed color, dead croach inside bedroom slipper, bad smell of shower curtain. Old furniture.

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good live band

A peaceful and quiet location

8/10 Good

SN, Osaka

Liked: Staff & service, property conditions & facilities, room comfort

Excellent for My Business Trip

Have already stay in this hotel more than 6 times, and always feel comfortable with the friendliness and warm of the staff, also enjoy much the breakfast

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surabaya Business stay

I have been staying at this hotel for past 10 years, but the condition of the room was getting worse every time. Specially at this time, there was no hand towel any more in the bath room, Bath Towel and Bed sheets are old and smelly. I would not come back to this hotel again.

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

not bad

three star quality for sure. no hot water during morning shower due to hot water pipe burst. No update about this from the staffs, not happy.

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