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Cleo Hotel Basuki Rahmat Surabaya

Property class: 3.5

Choose dates to view prices

Photo gallery for Cleo Hotel Basuki Rahmat Surabaya

A coffee house interior with a wooden counter, barista station, and menu board.
A modern lobby with two elevators, a reception desk, and a wall with a network diagram.
A neon sign with the text "Good Vibes Only" in a cafe setting.
A hotel with a blue and white facade, a large billboard advertising a hotel package, and a parking area with two cars.
A modern interior with a reception desk, bar area, and seating.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Basuki Rahmat No 11, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪9 min walk‬
  • Place, Grand City Surabaya
    ‪15 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Standard Room, 2 Twin Beds

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A neatly made bed with white linens, a bedside table with a lamp, a small shelf with a clock, and a mirror above the bed.

Standard Room, 1 Double Bed

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a window, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

Double or Twin TWO BEDS

  • Sleeps 6
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Surabaya

Located in Surabaya Center within a short walk of World Trade Centre, Cleo Hotel Basuki Rahmat Surabaya is within a mile (2 km) of other popular sights such as Grand City Surabaya. This 55-room, 3.5-star hotel has free in-room WiFi along with free valet parking and a conference center.

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 miles
  • Surabaya Plaza Shopping Mall - 9 min walk - 0.5 miles
  • World Trade Centre - 12 min walk - 0.7 miles
  • Submarine Monument - 14 min walk - 0.8 miles
  • Grand City Surabaya - 15 min walk - 0.8 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Kebon Ijo Spesialis Bandeng Presto - ‬3 min walk
  • ‪Tong Tji Tea House - ‬2 min walk
  • Yokoo Dining
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪TGC Coffee - ‬1 min walk

About this property

Cleo Hotel Basuki Rahmat Surabaya

Cleo Hotel Basuki Rahmat Surabaya features free WiFi in public areas, a conference center, and a business center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 200000 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this adults-only hotel include free newspapers, laundry facilities, and a porter/bellhop.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer free toiletries and slippers. Other amenities include laptop-compatible safes, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 9120002440357, 55110

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat

Frequently asked questions

Are free cancellation options available at Cleo Hotel Basuki Rahmat Surabaya?

Cleo Hotel Basuki Rahmat Surabaya provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of Cleo Hotel Basuki Rahmat Surabaya?

This hotel is situated in Surabaya Center, just steps from Tunjungan Plaza and Joko Dolog Statue, and within a short walk of Surabaya Youth Center. You'll also find Surabaya Plaza Shopping Mall and Submarine Monument less than a mile away.

Is parking available on site at Cleo Hotel Basuki Rahmat Surabaya?

Yes, valet and self parking are offered for free at the hotel.

Does Cleo Hotel Basuki Rahmat Surabaya feature a casino?

No, Cleo Hotel Basuki Rahmat Surabaya doesn't have a casino.

Is there an indoor pool at Cleo Hotel Basuki Rahmat Surabaya?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Cleo Hotel Basuki Rahmat Surabaya?

Amenities that appeal to couples at this adults-only hotel include slippers as well as a restaurant and wedding services.

Does Cleo Hotel Basuki Rahmat Surabaya have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cleo Hotel Basuki Rahmat Surabaya have a restaurant with a breakfast menu?

Yes, Cleo Hotel Basuki Rahmat Surabaya serves breakfast for a surcharge at The Origin.

Does Cleo Hotel Basuki Rahmat Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at Cleo Hotel Basuki Rahmat Surabaya.

Does Cleo Hotel Basuki Rahmat Surabaya have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cleo Hotel Basuki Rahmat Surabaya?

The closest major airport to Cleo Hotel Basuki Rahmat Surabaya is Surabaya (SUB-Juanda), which is 11.6 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Cleo Hotel Basuki Rahmat Surabaya?

No, there aren't any guestrooms with balconies at Cleo Hotel Basuki Rahmat Surabaya.

Does Cleo Hotel Basuki Rahmat Surabaya have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Cleo Hotel Basuki Rahmat Surabaya.

Cleo Hotel Basuki Rahmat Surabaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 7 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Zoolabd

Disliked: Staff & service, amenities, property conditions & facilities
The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Stayed 2 nights in May 2019
Verified review

8/10 Good

Tahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Rb

Disliked: Cleanliness, property conditions & facilities

Great location only

Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and convenient

Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.
Verified review

8/10 Good

Dio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel for business trips

Overall...i love this hotel, but...please improve the quality of food (-.-")
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Verified traveler

Prijs kwaliteit goed

Ligt tegenover de beroemde Tunjungan Plaza. Oversteken naar de TP is gevaarlijk. Er is een brug en op dit moment is bezig met verbouwing van een lift. Medewerker is vriendelijk. Gratis koud warm Water Te vinden in ieder verdieping
Verified review

6/10 Okay

Donnie

Nyebrang langsung ke TP Mall

Small but comfy, bersih, better choice daripada hotel kecil lainnya di sekitar
Verified review

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.
Verified review

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel near shopping mall

Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.
Verified review

6/10 Okay

ZIE SIAN

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location...Dirty Bathroom...

the bathroom have a bit dirty, and the towel is not clean water heater is not working hotel location is good, it is only 5min walking distance to the shopping mall 30mins to surabaya airport
Verified review

8/10 Good

Yap

Liked: Cleanliness, property conditions & facilities

Valuable hotel

Good stay in Cleo hotel. Room clean, condition still good, staff always smile and helpful. It's a valuable hotel.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
隔音不大好
Verified review

10/10 Excellent

wiwik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cleo hotel

lokasi sangat strategis sekali berada di tengah kota, akses kemanapun mudah, breakfast nya cukup lumayan
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Kamar bersih dan nyaman tai lampu kamar redup

Kamar cukup nyaman dan bersih. Hanya saja lampu dikamar sangat redup.
Verified review

8/10 Good

Glody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel in the Heart of Surabaya...

(+) Strategic Location.., Heart of Surabaya City, so close with Tunjungan Plaza 1-5 (Mall superblock), Mc. Donalds n KFC (all 24hours). Comfy room and clean bathroom. You can fill drink water (anytime) with water dispenser near lift area. (-) Bad of breakfast, not well cooked..
Verified review

6/10 Okay

ANDREW

Good Internet Connection, Great Location

Great location. Just in front of big shopping mall. Internet connection was good. Breakfast was very standard and not many choices.
Verified review

8/10 Good

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Verified review

6/10 Okay

Donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

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