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The Southern Hotel Surabaya

3.5 star property

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Photo gallery for The Southern Hotel Surabaya

Outdoor pool
Junior Suite | In-room safe, desk, laptop workspace, soundproofing
Lobby
Breakfast, lunch and dinner served
Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪14 min walk‬
  • Place, Royal Plaza Surabaya
    ‪8 min drive‬
  • Place, Tunjungan Plaza
    ‪11 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Superior Double

A hotel room with a large bed, a desk, a chair, a TV, and a cityscape mural on the wall.

Superior Double

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin

A hotel room with two beds, a cityscape mural, a desk with a lamp, and a large window with curtains.

Superior Twin

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a cityscape mural, and a window with curtains.

Superior Double Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a chair, a cityscape mural, and a window with curtains.

Deluxe Double Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double

In-room safe, desk, laptop workspace, soundproofing

Superior Double

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Surabaya

Located within a mile (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, The Southern Hotel Surabaya is within 2 miles (3 km) of Royal Plaza Surabaya. This 132-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Surabaya, it's connected to a shopping center and also close to Petra Christian University and City of Tomorrow.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 14 min walk - 0.8 miles
  • Royal Plaza Surabaya - 8 min drive - 3.2 miles
  • Galaxy Mall - 9 min drive - 6.1 miles
  • Tunjungan Plaza - 11 min drive - 7.5 miles
  • Pakuwon Mall - 16 min drive - 10.2 miles

Getting around

  • Jemursari Station - 5 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 24 min drive

Restaurants

  • ‪Rumah Makan Sriwedari - ‬4 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk
  • ‪Grha Mahameru - ‬7 min walk
  • ‪Fusia - ‬3 min walk
  • ‪Depot 3.6.9 Shanghai Dumpling & Noodle - ‬3 min walk

About this property

The Southern Hotel Surabaya

Guests staying at The Southern Hotel Surabaya enjoy an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available, and there's also an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Washers/dryers, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jul 14 - Jul 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 108,000 for adults and IDR 65,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • J Lounge
  • Streats
  • Woot

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Stereo

Family friendly

  • Free babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 11 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 280000.0 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 108000 for adults and IDR 65000 for children
  • Rollaway bed fee: IDR 280000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
The Southern Surabaya Surabaya
Ibis Styles Surabaya Jemursari
The Southern Hotel Surabaya Hotel
The Southern Hotel Surabaya Surabaya
The Southern Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is free cancellation available at The Southern Hotel Surabaya?

The Southern Hotel Surabaya provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Southern Hotel Surabaya?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at The Southern Hotel Surabaya on Jun 26, 2026 start from $33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Southern Hotel Surabaya?

This hotel is located in Surabaya, close to Tunjungan Plaza and Pakuwon Mall. You'll also find Royal Plaza Surabaya and City of Tomorrow within a short drive.

Is there parking available at The Southern Hotel Surabaya?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at The Southern Hotel Surabaya?

Spa services at the hotel include massages.

Does The Southern Hotel Surabaya include a casino at the property?

No, The Southern Hotel Surabaya doesn't have a casino.

Is there an indoor pool at The Southern Hotel Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Southern Hotel Surabaya?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Does The Southern Hotel Surabaya have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Southern Hotel Surabaya feature a restaurant that includes a breakfast menu?

Yes, The Southern Hotel Surabaya serves buffet breakfast for a surcharge each morning at Streats.

Does The Southern Hotel Surabaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Southern Hotel Surabaya.

Does The Southern Hotel Surabaya have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Southern Hotel Surabaya?

The closest major airport to The Southern Hotel Surabaya is Surabaya (SUB-Juanda), which is 7.8 mi away (24 minutes by car).

Are there rooms with balconies at The Southern Hotel Surabaya?

No, there aren't any guestrooms with balconies at The Southern Hotel Surabaya.

The Southern Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 81 reviews
Rating 8 - Good. 37 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Freedom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good rooms in affordable prices.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The buffet breakfast is a little bit pricey.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Yew Seng Albert

Liked: Cleanliness, staff & service, amenities
The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Qomaruddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience to stay here.

Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Ruby

Liked: Staff & service, property conditions & facilities
near the restaurant and shops
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
All are in good condition in average.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Syabani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Its a new and clean hotel.

The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

toh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good experience

it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, I recommand it.

Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Fenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Djim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyaman dan strategis

Kamarnya cukup luas dan bersih. Hanya lampu mejanya mati. Pilihan sarapan cukup bervariasi dan enak. Tapi kopinya kurang enak karena pakai yang instant dari vending machine.
Stayed 6 nights in Jan 2019
Verified

10/10 Excellent

ACS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi en leuk hotel, goed service met vriendelijke personeels.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Hendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay !

Staff hotel yang ramah membuat kita serasa berada di rumah sendiri.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Ruby

Liked: Staff & service, room comfort
スラバヤでいつも利用するホテルです。　 最近は、利用客が増えてるようで、以前に比べるとサービスが多少低下しているような印象があります。
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! I would visit again! Very friendly and helpful stuff, clean rooms, good food.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valuable

Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those! Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very descent hotel and very considerate hotel, they even prepare breakfast when i need to check out at 3:00 AM. must stay here next time
Stayed 2 nights in Aug 2018
Verified

8/10 Good

ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スラバヤに来たときは、必ず宿泊しているお気に入りのホテルです。
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good small budget friendly hotel

Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc
Verified

6/10 Okay

Eiroky

Disliked: Cleanliness, property conditions & facilities, room comfort

The Greatest comes from The Small Things

We usually stay in various hotel in Surabaya or others city to spend our weekend with family and colleague. But when we checked in here we surprised with the towel color. it did not bright white. White but dull. Also with the key card. At that moment around 12.10 pm, we had problem to use the elevator and need to re-fresh again this card to the customer service in lobby. We noticed that time limit is 12.00 for check out, since we still had a gathering in the meeting room of this hotel, we need to finished several things in there. After everything done, we returned to our room, automatically we also need to used the elevator to picked up luggage from our rooms, returned the key card to the CS, etc...all the procedures of check out. On the beginning we thought only us that had an issue with this one since it was passing due check out time, so the card could not be used on the elevator and need to refresh again in CS. But our colleagues who stayed with us in the same hotel had same problems in the morning (before check out time). When we checked in we had informed the CS about our conditions that we had gathering in they ballroom ..etc..etc..and will be checked out around more than 12 and 1pm latest. By the way in other hotels that we ever stayed, they don't "banned the key card" like this to the guests. The Staff will call us on the mobile phone (if they could not find us is our room) to get confirmation to extend or not.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a good and friendly hotel.

Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

AS

Liked: Cleanliness, staff & service

Goed hotel voor een weekendje

De kamer is klein maar heeft alles wat je nodig hebt. Bad kamer is ook goed en schoon. Alleen de eetzaal is wat minder, het eten is ook niet zo bijzonder. De tafel kleed was vies, bestek zijn ook niet schoon. Personeel zijn heel erg aardig en behulpzaam.
Stayed 8 nights in Nov 2017

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