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The Southern Hotel Surabaya

3.5 star property
Hotel connected to a shopping center in Surabaya with free valet parking

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Photo gallery for The Southern Hotel Surabaya

Outdoor pool
Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing
Breakfast, lunch, dinner served; international cuisine
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪12 min walk‬
  • Place, Royal Plaza Surabaya
    ‪3 min drive‬
  • Place, Petra Christian University
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double

In-room safe, desk, laptop workspace, soundproofing

Superior Double

  • Sleeps 2

View all photos for Superior Twin

In-room safe, desk, laptop workspace, soundproofing

Superior Twin

  • Sleeps 2

View all photos for Deluxe Room Double Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room Double Bed

  • Sleeps 2

View all photos for Junior Suite Double Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Double Bed

  • Sleeps 3

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  • Spa
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10.0 out of 10, Exceptional, 52 reviews
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The price is $161
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About the neighborhood

Surabaya

Located within a mile (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, The Southern Hotel Surabaya is within 2 miles (3 km) of Royal Plaza Surabaya. This 132-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Surabaya, it's connected to a shopping center and also close to Petra Christian University and City of Tomorrow.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 12 min walk - 0.7 miles
  • Royal Plaza Surabaya - 3 min drive - 1.7 miles
  • Petra Christian University - 5 min drive - 1.5 miles
  • Tunjungan Plaza - 11 min drive - 5.2 miles
  • Pakuwon Mall - 13 min drive - 7.5 miles

Getting around

  • Jemursari Station - 5 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 24 min drive

Restaurants

  • ‪Rumah Makan Sriwedari - ‬4 min walk
  • ‪Grha Mahameru - ‬7 min walk
  • ‪Kanopi - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk

About this property

The Southern Hotel Surabaya

Hotel connected to a shopping center in Surabaya with free valet parking
Guests staying at The Southern Hotel Surabaya enjoy an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available, and there's also an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Washers/dryers, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 108,000 for adults and IDR 65,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • J Lounge
  • Streats
  • Woot

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Free babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility

More

  • 11 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 280000.0 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 108000 for adults and IDR 65000 for children
  • Rollaway bed fee: IDR 280000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
The Southern Surabaya Surabaya
Ibis Styles Surabaya Jemursari
The Southern Hotel Surabaya Hotel
The Southern Hotel Surabaya Surabaya
The Southern Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is free cancellation available at The Southern Hotel Surabaya?

The Southern Hotel Surabaya provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to The Southern Hotel Surabaya?

This hotel is located in Surabaya, close to Royal Plaza Surabaya, Surabaya Town Square, and Ciputra World Mall. You'll also find City of Tomorrow and Lapangan Thor Stadium within a short drive.

Is there parking available at The Southern Hotel Surabaya?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at The Southern Hotel Surabaya?

Spa services at the hotel include massages.

Does The Southern Hotel Surabaya include a casino at the property?

No, The Southern Hotel Surabaya doesn't have a casino.

Is there an indoor pool at The Southern Hotel Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Southern Hotel Surabaya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at The Southern Hotel Surabaya?

No, there isn't a spa tub at this hotel.

Does The Southern Hotel Surabaya feature a restaurant that includes a breakfast menu?

Yes, The Southern Hotel Surabaya serves buffet breakfast for a surcharge each morning at Streats.

Does The Southern Hotel Surabaya allow pets to stay free of charge?

No, pets aren't allowed at The Southern Hotel Surabaya.

Are there connecting rooms at The Southern Hotel Surabaya?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Southern Hotel Surabaya?

The closest major airport to The Southern Hotel Surabaya is Surabaya (SUB-Juanda), which is 7.8 mi away (24 minutes by car).

Are there rooms with balconies that I can book at The Southern Hotel Surabaya?

No, at The Southern Hotel Surabaya, there aren't any guestrooms that list a balcony.

The Southern Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 79 reviews
Rating 8 - Good. 35 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Sufian

Stayed 1 night in Aug 2025

2/10 Terrible

Yakub

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

KAI PENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The buffet breakfast is a little bit pricey.
Stayed 1 night in Sep 2022

10/10 Excellent

Yew Seng Albert

Business traveler
Liked: Cleanliness, staff & service, amenities
The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
Stayed 1 night in Apr 2021

10/10 Excellent

Qomaruddin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience to stay here.

Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Stayed 1 night in Dec 2020

10/10 Excellent

Qomaruddin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
All are in good condition in average.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
Stayed 3 nights in Jul 2019

8/10 Good

Syabani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Its a new and clean hotel.

The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Stayed 3 nights in Jul 2019

10/10 Excellent

toh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good experience

it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
Stayed 1 night in Jun 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, I recommand it.

Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Fenny, Malaysia, MY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya.
Stayed 1 night in Feb 2019

10/10 Excellent

Alexandra, Erkelenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! I would visit again! Very friendly and helpful stuff, clean rooms, good food.
Stayed 5 nights in Oct 2018

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valuable

Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those! Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer.
Stayed 1 night in Sep 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good small budget friendly hotel

Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc

8/10 Good

Dian Adhitya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a good and friendly hotel.

Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved.
Stayed 2 nights in Dec 2017

10/10 Excellent

RA Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Its nice and clean hotel. Modern looks. Nice interior. Will be back again
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Checkin was fast and easy

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