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Istana Permata Ngagel

2.0 star property
Hotel in Surabaya with a 24-hour front desk

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Photo gallery for Istana Permata Ngagel

Meeting facility
Lobby
Interior
Desk, free WiFi
Interior

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Jl Ngagel Jaya Indah No 4 18 Baratajaya, Gubeng, Surabaya, East Java, 60284
  • Galaxy Mall
    ‪4 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪4 min drive‬
  • Tunjungan Plaza
    ‪5 min drive‬
  • Surabaya (SUB-Juanda)
    ‪17 min drive‬

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Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, free WiFi

Standard Twin Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Desk, free WiFi

Standard Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | Desk, free WiFi

Deluxe Double Room, 1 Double Bed

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Surabaya

Located in Gubeng, Istana Permata Ngagel is within a few miles (5 km) of sights such as Rumah Sakit Umum Daerah Dr. Soetomo and Taman Bungkul. This 10-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Galaxy Mall - 4 min drive - 1.7 miles
  • Surabaya Zoo - 4 min drive - 2.2 miles
  • Grand City Surabaya - 4 min drive - 2.5 miles
  • Surabaya Plaza Shopping Mall - 4 min drive - 2.5 miles
  • Tunjungan Plaza - 5 min drive - 2.9 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 12 min drive
  • Surabaya (SUB-Juanda) - 36 min drive

Restaurants

  • ‪Resto Kipas - ‬5 min walk
  • ‪Warung Kuning Kalibokor - ‬6 min walk
  • ‪Depot Hao Chi - ‬5 min walk
  • ‪Rumah Makan "Kipas - ‬6 min walk
  • ‪Tempati Kitchen - ‬5 min walk

About this property

Istana Permata Ngagel

Hotel in Surabaya with a 24-hour front desk
At Istana Permata Ngagel, guests have access to features like meeting rooms. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Relax with a rainfall shower. Desks are also available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Property is also known as

OYO 252 Istana Permata Ngagel Hotel Surabaya
OYO 252 Istana Permata Ngagel Hotel
OYO 252 Istana Permata Ngagel Surabaya
OYO 252 Istana Permata Ngagel
Istana Permata Ngagel Hotel
OYO 252 Istana Permata Ngagel
Istana Permata Ngagel Surabaya
Istana Permata Ngagel Hotel Surabaya

Frequently asked questions

Are free cancellation options available at Istana Permata Ngagel?

Istana Permata Ngagel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Istana Permata Ngagel?

This hotel is situated in Gubeng, close to Tunjungan Plaza and Pakuwon Mall. You'll also find Galaxy Mall and Submarine Monument within a short drive.

Is there parking available at Istana Permata Ngagel?

No, this hotel doesn't offer parking.

Does Istana Permata Ngagel have a casino on the premises?

No, Istana Permata Ngagel doesn't have a casino.

Is there an indoor pool at Istana Permata Ngagel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Istana Permata Ngagel?

Amenities at this hotel that appeal to couples include a rainfall showerhead and a 24-hour front desk.

Does Istana Permata Ngagel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Istana Permata Ngagel have a restaurant with a breakfast menu?

No, Istana Permata Ngagel doesn't have a restaurant that serves breakfast.

Are there connecting rooms at Istana Permata Ngagel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Istana Permata Ngagel?

The closest major airport to Istana Permata Ngagel is Surabaya (SUB-Juanda), which is 10.9 mi away (36 minutes by car).

Can I book a room with a balcony at Istana Permata Ngagel?

No, there aren't any guestrooms with balconies at Istana Permata Ngagel.

Istana Permata Ngagel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Kloset

Kloset tidak bekerja dengan baik
Stayed 2 nights in Feb 2019

8/10 Good

Yenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus, udah 2x nginep sini
Stayed 1 night in Jun 2019