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Garden Palace Hotel Surabaya places you next to World Trade Centre and within a 5-minute walk of Surabaya Plaza Shopping Mall. This 360-room, 4-star hotel has 3 restaurants, free in-room WiFi, and a fitness center. Submarine Monument and Grahadi are a short walk away.


Relish the international cuisine at Green House, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room.


All of Garden Palace Hotel Surabaya's 360 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and cable TV. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include safes, phones, and desks.

Property features

Guests staying at Garden Palace Hotel Surabaya enjoy a nightclub, a fitness center, and free WiFi in public areas. You can take advantage of onsite parking for a fee, along with an airport shuttle (available on request) for IDR 250.000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.


  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub
  • Fitness center

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. Event facilities measuring 8608 square feet (800 square meters) include conference space. This business-friendly hotel also offers a nightclub, a fitness center, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 360 
  • Number of bars/lounges - 2 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Parking (limited spaces) 
  • RV, bus, truck parking 
  • Porter/bellhop 
  • Luggage storage 
  • Self parking (surcharge) 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 8608 
  • Conference space size (meters) - 800 
  • Number of meeting rooms - 7 
  • Wedding services 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge), RV, bus, truck parking, Parking (limited spaces)

Room Amenities

Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Surabaya hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Premium TV channels 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Green House - This restaurant specializes in international cuisine. Open 24 hours.

Ming Court - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Vista Jazz - This bistro specializes in international cuisine and serves dinner and light fare.

Curabhaya - This lobby lounge specializes in Indonesian cuisine and serves dinner and light fare. Open 24 hours.

CAT Pajamas - This bar specializes in international cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No cribs (infant beds) available

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: IDR 250.000 per vehicle (one way)
  • Rollaway bed fee: IDR 422000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Garden Hotel Surabaya
  • Garden Palace Hotel
  • Garden Palace Hotel Surabaya
  • Garden Palace Surabaya
  • Garden Palace Surabaya Hotel
  • Garden Surabaya
  • Hotel Garden Palace Surabaya
  • Hotel Garden Surabaya
  • Palace Hotel Surabaya
  • Surabaya Garden Palace Hotel
  • Garden Palace Hotel Surabaya, Java

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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