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Garden Palace Hotel Surabaya places you next to World Trade Centre and Balai Pemuda. This 360-room, 4-star hotel has 3 restaurants, a 24-hour fitness center, and free in-room WiFi. Surabaya Plaza Shopping Mall and Submarine Monument are a short walk away.

Dining

Relish the international cuisine at Green House, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.

Rooms

All of Garden Palace Hotel Surabaya's 360 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes, phones, and desks.

Property features

Guests staying at Garden Palace Hotel Surabaya enjoy a nightclub, a health club, and free WiFi in public areas. Parking is IDR 6000 per day (IDR 20000 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for IDR 250000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.

Highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub
  • Health club

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 8608 square feet (800 square meters) include conference space. This business-friendly hotel also offers a health club, a nightclub, and spa services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • 24-hour front desk 
  • Babysitting or childcare (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 360 
  • Babysitting or childcare 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Meeting rooms 7 
  • Multilingual staff 
  • Nightclub 
  • Valet parking (surcharge) 
  • RV, bus, truck parking 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference space size (meters) - 800 
  • Number of meeting rooms - 7 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 8608 
  • Spa services on site 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (free)  
  • Babysitting or childcare  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge), RV, bus, truck parking, Parking (limited spaces)

Room Amenities

Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Surabaya hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Green House - This restaurant specializes in international cuisine. Open 24 hours.

Ming Court - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Vista Jazz - This bistro specializes in international cuisine and serves dinner and light fare.

Curabhaya - This lobby lounge specializes in Indonesian cuisine and serves dinner and light fare. Open 24 hours.

CAT Pajamas - This bar specializes in international cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Spa Services

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 422000 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: IDR 121000 per person (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Self parking fee: IDR 6000 per day
  • Valet parking fee: IDR 20000 per day
  • Rollaway bed fee: IDR 422000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Garden Hotel Surabaya
  • Garden Palace Hotel
  • Garden Palace Hotel Surabaya
  • Garden Palace Surabaya
  • Garden Palace Surabaya Hotel
  • Garden Surabaya
  • Hotel Garden Palace Surabaya
  • Hotel Garden Surabaya
  • Palace Hotel Surabaya
  • Surabaya Garden Palace Hotel
  • Garden Palace Hotel Surabaya, Java

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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