Quality Inn Chicopee - Springfield

Hotel in Chicopee with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Premium bedding, desk, iron/ironing board, rollaway beds

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly
24/7 front desk
Laundry
Housekeeping
Free WiFi

Explore the area

463 Memorial Dr, Chicopee, MA, 01020

Baystate Medical Center
‪6 min drive‬
MGM Springfield
‪9 min drive‬
Naismith Memorial Basketball Hall of Fame
‪9 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪35 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

About the neighborhood

Chicopee

Quality Inn Chicopee - Springfield is located within a mile (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. This 100-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

Chicopee Falls Dam - 18 min walk - 1.0 mile
Baystate Medical Center - 6 min drive - 5.5 miles
MassMutual Center - 9 min drive - 7.5 miles
MGM Springfield - 9 min drive - 7.7 miles
Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.9 miles

Getting around

Holyoke Station - 15 min drive
Logan International Airport (BOS) - 97 min drive

Restaurants

‪Chick-fil-A - ‬5 min walk
‪Panera Bread - ‬9 min walk
Dunkin'
‪Starbucks - ‬10 min walk
McDonald's

About this property

Quality Inn Chicopee - Springfield

Hotel in Chicopee with free breakfast and a 24-hour front desk

Quality Inn Chicopee - Springfield features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and an ATM.

Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$90 nightly

Oct 16 - Oct 17

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom

2 floors
Designated smoking areas

Room amenities

Bedroom

Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Pay movies
TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet, per night
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0008350610

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0008350610.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield

Quality Chicopee/Springfield Chicopee

Quality Inn Chicopee/Springfield

Quality Inn Chicopee/Springfield Chicopee

Quality Inn Chicopee-Springfield

Quality Chicopee-Springfield

Quality Chicopee Springfield

Quality Inn Chicopee Springfield

Quality Inn Chicopee - Springfield Hotel

Quality Inn Chicopee - Springfield Chicopee

Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Quality Inn Chicopee - Springfield?

Quality Inn Chicopee - Springfield provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Sep 19, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Sep 21, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Chicopee - Springfield?

This hotel is located in Chicopee, a short 19-minute walk from Chicopee Falls Dam and also 20 minutes on foot from Chicopee Memorial State Park. You'll also find Connecticut River and Indian Motorcycle Museum within a short drive.

Will I be able to park at Quality Inn Chicopee - Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Chicopee - Springfield include a casino?

No, Quality Inn Chicopee - Springfield doesn't have a casino.

Will I find an indoor pool at Quality Inn Chicopee - Springfield?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quality Inn Chicopee - Springfield?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and concierge services.

Are there hot tubs at Quality Inn Chicopee - Springfield?

No, there isn't a spa tub at this hotel.

Does Quality Inn Chicopee - Springfield have a restaurant with a breakfast menu?

Quality Inn Chicopee - Springfield offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Chicopee - Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Chicopee - Springfield for a fee of USD 25 per pet, per night.

Does Quality Inn Chicopee - Springfield have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Quality Inn Chicopee - Springfield?

The closest major airport to Quality Inn Chicopee - Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.1 mi away (23 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 28.3 mi away (37-minute drive).

Can I book a room with a balcony at Quality Inn Chicopee - Springfield?

No, at Quality Inn Chicopee - Springfield, there aren't any guestrooms that list a balcony.

Quality Inn Chicopee - Springfield Reviews

6.4

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

4/10 Poor

Armando, Tucson

Aug 29, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The hallways had a horrible stench, but the stench in the room was much worse. I planned on staying the week, but checked out after one night.

Stayed 5 nights in Aug 2025

2/10 Terrible

Paul

Traveled with family

Jun 16, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Smelly, bugs, hair in the shower. Bed had stained sheets. Avoid if at all possible

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Jun 16, 2025

Stayed 1 night in Jun 2025

4/10 Poor

Laura

Traveled with family

Jun 8, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

It smelled terrible. I went to turn on the lamp and it was covered in as unidentifiable goo. The breakfast was good though.

Stayed 1 night in Jun 2025

2/10 Terrible

Emily

Traveled with family

Jun 4, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was the worst roach infested room and by far the dirtiest I’ve ever stayed in! I think a refund is in order, had it not been so late we would have left but we had no where to go!

Stayed 1 night in May 2025

4/10 Poor

Kevin

Traveled with family

Jun 2, 2025

Disliked: Cleanliness, property conditions & facilities

Bathroom door handle falling off Horrible dirty smell Ceiling showing where water had leaked. Just grungy Not worthy of $120

Stayed 1 night in May 2025

8/10 Good

Anthony

Traveled with group

Jun 1, 2025

Disliked: Cleanliness

There was some questionable stains. I wish I knew it was a homeless shelter before I booked but nonetheless stay was pretty good.

Stayed 1 night in May 2025

2/10 Terrible

Weedensly

May 31, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Terrible everything was baaad

Stayed 2 nights in May 2025

2/10 Terrible

Samuel

Traveled with family

May 29, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy. Iron burn marks in the carpet. Blood stains on the carpet. Chair was gross with writings of markers. Holes in the wall, water stains. If i could give 0 stars i would.

Stayed 1 night in May 2025

2/10 Terrible

Jillian

Traveled with family

May 28, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Renovate BEFORE transition

This place is terrible! I'm at the front desk checking in and I notice a sign posted that says "this property is transitioning back into a hotel after having been a shelter". That was a red flag and I should have stopped my check in based off of that alone but we had just arrived after a long drive, we were tired and late for an event; not to mention that it was graduation weekend and vacancies anywhere else were practically non existent by this time. So we head to the room and immediately walk back out. It was awful! The carpet was absolutely disgusting! There were gnats flying around the room. The linen was gross! The guy at the front desk was so nice! He immediately offered to reimburse my deposit and told me the plan is to renovate the property soon. They need to renovate BEFORE they convert back to a hotel. I wouldn't stay for free! When you're looking for hotels on third party sites, it should be required to note when a hotel is transitioning back into a hotel after having served as a temporary shelter. Customers should be allowed full transparency so they can make educated decisions and not be deceived at check-in. I realize this is a budget motel and yes, I was looking for budget, but the condition of the room was completely below standard!

Stayed 2 nights in May 2025

6/10 Okay

Michelle

May 27, 2025

THE CARPET IN THE ROOM VERY OLD THE WALK TO THE ROOM WAS VERY LONG

Stayed 3 nights in May 2025

2/10 Terrible

Arthur

Business traveler

May 27, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked 2 hotel rooms at the hotel through Hotels.com. When I got there the hotel said my reservation was for one room only!!! I had to find another more expensive hotel.

Stayed 1 night in May 2025

8/10 Good

Ken

Traveled with family

May 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable stay.

Stayed 1 night in May 2025

2/10 Terrible

Amanda

Business traveler, Traveled with family

May 26, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

We booked two rooms. When we first walked in to the first room, there was a spider on the wall, the toilet didn’t flush there was no chair for the desk and no mirror in the bathroom plus a strong smoke odor. When we opened the second room, there was a cockroach on the floor and a cockroach climbing up the wall in the bathroom. They were cockroaches and spiders in both rooms. The mattresses were so dirty and yellow. When we asked the young lady to clean our room, she said she did not speak English, but said “oh my god” under her breath and told us that she didn’t have us under her assignment. I killed at least five cockroaches and two spiders in just 1 of the rooms in our two day stay. They ended up switching us to another room because they could not fix the toilet but let me just say that any room you go in will have cockroaches and bugs. Beware.

Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

May 25, 2025

One night stay and the hallways were very dirty!

Stayed 1 night in May 2025

6/10 Okay

Alex

Traveled with family

May 25, 2025

Disliked: Cleanliness

Stayed 1 night in May 2025

10/10 Excellent

Renee

May 25, 2025

Liked: Staff & service

Great check in experience

Stayed 1 night in May 2025

4/10 Poor

Joseph

Traveled with family

May 24, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanford and Son is alive in Chikopee

A run down shack tucked behind a Chik Filet. A once normal Quality Inn now completely run down and in a state of disrepair. Decorated with broken furniture from days of old, earmarked for the trash heap, but snatched from the pile to be installed in this S@$t hole of a place. The cliche "I wouldnt stay here if its the last place on earth" well ....

Stayed 3 nights in May 2025

10/10 Excellent

Paschal

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

2/10 Terrible

John

May 22, 2025

Disliked: Staff & service, amenities, property conditions & facilities

The hallways smelled of marijuana getting to the room. At 4:30 the room wasn’t ready. Shower valve wasn’t working properly and I settled for a cold shower. No stopper in the sink made shaving difficult. Mattress was a spring mattress with plastic cover…made sleeping most uncomfortable. It appeared to have full time residents.

Stayed 2 nights in May 2025

4/10 Poor

Sudha

May 22, 2025

Disliked: Cleanliness

Stayed 1 night in May 2025

2/10 Terrible

maryann

Traveled with group

May 21, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

in need of many repairs- bathroom door was kicked in- handle of door broken off.... red stains on the carpet! It looked like a crime scene... when I told the front desk staff they said they are aware of the problems in the room and didn't even offer to put us in a new room, they just said we wouldn't be charged for it.

Stayed 1 night in May 2025

6/10 Okay

Troy

Traveled with family

May 20, 2025

Liked: Cleanliness

Stayed 1 night in May 2025

6/10 Okay

Peter

May 20, 2025

Disliked: Property conditions & facilities

The tub was clogged and filled with a couple of inches of water each time you showered, the lock on the door was not working and it took a day and a half to have it fixed, there was empty soda bottles and chip bags left in the stairwell that remained there for 2 days. On the bright side, the staff were friendly and helpful and the breakfast provided was excellent.

Stayed 3 nights in May 2025

4/10 Poor

Joseph

Traveled with family

May 20, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

How to let a hotel falk apart.

Ive seen better furniture in a collage dorm. Everything is either broken or worn out. Room smells like grandma's musty basement. This was once a nice hotel but no effort has been made to maintain it as such. Its in drastic need of a complete remodel.

Stayed 1 night in May 2025