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Quality Inn Chicopee - Springfield

2.5 star property

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Photo gallery for Quality Inn Chicopee - Springfield

A hotel room with two beds, a desk, a television, and a window with curtains.
A compact kitchenette with a microwave, coffee maker, and a flat-screen TV on a wooden cabinet.
A hotel dining area with multiple wooden tables and chairs, large windows with curtains, and wall-mounted lights.
A hotel reception area with a wooden reception desk, a coffee station, a trash bin, and a clock on the wall.
A gym with cardio equipment, weight machines, and a mirror.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, desk, chair, television, and air conditioning unit.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Chicopee

Quality Inn Chicopee - Springfield is located within a mile (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. This 100-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Chicopee Falls Dam - 19 min walk - 1.0 mile
  • Chicopee Memorial State Park - 3 min drive - 2.3 miles
  • MassMutual Center - 9 min drive - 7.5 miles
  • MGM Springfield - 9 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Fifties Diner - ‬6 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬17 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Say When - ‬3 min drive

About this property

Quality Inn Chicopee - Springfield

Quality Inn Chicopee - Springfield features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and an ATM.
Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008350610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Quality Inn Chicopee - Springfield?

Quality Inn Chicopee - Springfield provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Aug 25, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn Chicopee - Springfield?

This hotel is located in Chicopee, a short 19-minute walk from Chicopee Falls Dam and also 20 minutes on foot from Chicopee Memorial State Park. You'll also find Connecticut River and International Volleyball Hall of Fame within a short drive.

Is there parking available at Quality Inn Chicopee - Springfield?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn Chicopee - Springfield include a casino?

No, Quality Inn Chicopee - Springfield doesn't have a casino.

Will I find an indoor pool at Quality Inn Chicopee - Springfield?

No, there is no indoor pool at this hotel.

Is Quality Inn Chicopee - Springfield good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and concierge services.

Does Quality Inn Chicopee - Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Chicopee - Springfield have a restaurant with a breakfast menu?

Quality Inn Chicopee - Springfield offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Chicopee - Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Chicopee - Springfield for a fee of USD 25 per pet, per night.

Does Quality Inn Chicopee - Springfield have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn Chicopee - Springfield?

The closest major airport to Quality Inn Chicopee - Springfield is Springfield Union Station (ZSF), which is 7.6 mi away (16 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is located 13.1 mi away (23-minute drive).

Are there rooms with balconies at Quality Inn Chicopee - Springfield?

No, there aren't any guestrooms at Quality Inn Chicopee - Springfield that offer a balcony.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.2
Rating 10 - Excellent. 159 out of 937 reviews
Rating 8 - Good. 249 out of 937 reviews
Rating 6 - Okay. 200 out of 937 reviews
Rating 4 - Poor. 167 out of 937 reviews
Rating 2 - Terrible. 162 out of 937 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Timothy

Liked: Staff & service
Disliked: Amenities
Whole place needs an update.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Michael J

Disliked: Amenities, property conditions & facilities
Problems with plumbing the place smelled funny there people living in the hotel It was a sad atmosphere, breakfast was more like snacks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Very clean good service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff. Only there 1 day
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Patrizia

Disliked: Amenities
Not so great
Stayed 1 night in May 2026
Verified review

6/10 Okay

Andrea

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

JOSE L.

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
horrible place I don’t know how display tube opening for service.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Linda

Disliked: Cleanliness
The breakfast bar was nearly EMPTY at 815am. It was advertised from 6 to 10. I asked if they would provide more eggs, sausage and muffins and the staff said no. Thsre was ONE piece of toast, 2 bagels and 5 muffins left for us.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Just a great variety of options
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

alicia

It was ok for a night stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Angelo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was straightened up fine but it was just disgusting. Burn marks all over the tables. I kept my shoes on all the time because the carpet looked so dirty. There was garbage all around the building. It is a well far hotel with partying in the parking lot all night!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and well supplied and the staff friendly and competent and the price is reasonable. However, there were a few people hanging around near the entrance, and that made me feel uncomfortable. If these people were employees on break or were waiting for transportation, they should stay inside or at another outside location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shyravia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. Rooms are very clean and quiet. Will definitely stay again.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities
Hotel was in good shape.Staf helped in every situation.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Perry

Liked: Cleanliness, staff & service, room comfort
Staff was awesome!
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was in bad shape the wall falling apart by window. It did t smell well and the bathroom shower was gross.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front end very rude need to be replaced
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Walter

Liked: Cleanliness, staff & service
Room was clean, reasonably quiet, needed a few small maintenance issues to be corrects, but it was a pleasant stay.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! It was by far, the worst hotel I have ever been to in my life. It was dirty, run down, the tv was broken, the bathroom had a pile of dirt and it had a terrible old mattresses where you could feel the coils. In the morning, I looked under the sheet at the mattress and there were signs of bed bugs, rust colored stains, etc. I really should have checked this upon arrival! Now I am at home and having to mitigate against bed bugs. This hotel should be closed down by the health department!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Andrea

The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Stayed 1 night in Oct 2025