Sheraton San Jose Hotel, Costa Rica

4.0 star property
Beaux Arts San Rafael hotel connected to a shopping center, a quick walk to Multiplaza Mall Escazu

Choose dates to view prices

Photo gallery for Sheraton San Jose Hotel, Costa Rica

Lobby sitting area
Lobby
Outdoor pool, sun loungers
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Multiplaza Mall Escazu
    ‪6 min walk‬
  • Sabana Park
    ‪6 min drive‬
  • National Stadium of Costa Rica
    ‪7 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪16 min drive‬

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Room options

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Presidential Room, 1 King Bed, City View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking (View)

8.2 out of 10
Very good
(14 reviews)
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Guachipelin

Multiplaza Mall Escazu is a short stroll from Sheraton San Jose Hotel, Costa Rica, and other popular attractions like Sabana Park are within a 10-minute drive. This 4-star hotel has 170 guestrooms and offers conveniences like 3 restaurants, a casino, and an outdoor pool. It's connected to a shopping center in central San Rafael, and a short drive from National Stadium of Costa Rica and Plaza Tempo.

What's nearby

  • Multiplaza Mall Escazu - 6 min walk - 0.4 miles
  • Avenida Escazú Shopping Center - 2 min drive - 1.4 miles
  • Hospital Cima San José - 2 min drive - 1.4 miles
  • Sabana Park - 6 min drive - 4.0 miles
  • National Stadium of Costa Rica - 7 min drive - 4.0 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪La Oliva Verde - ‬13 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Zambra - ‬9 min walk
  • ‪The Market - ‬9 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Beaux Arts San Rafael hotel connected to a shopping center, a quick walk to Multiplaza Mall Escazu
Sheraton San Jose Hotel, Costa Rica features a casino, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CRC 27000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a steam room, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Curu
  • Ivory Bistro
  • Joker's

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 11750
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 11750 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Are free cancellation options available at Sheraton San Jose Hotel, Costa Rica?

Sheraton San Jose Hotel, Costa Rica offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton San Jose Hotel, Costa Rica?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Sheraton San Jose Hotel, Costa Rica on Aug 16, 2025 start from $109.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sheraton San Jose Hotel, Costa Rica?

This hotel is located in San Rafael within a short 9-minute walk of Multiplaza Mall Escazu. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Is there parking available at Sheraton San Jose Hotel, Costa Rica?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Does Sheraton San Jose Hotel, Costa Rica feature a casino at the property?

Yes, Sheraton San Jose Hotel, Costa Rica has a casino that's 193752 square feet and includes 19 gaming tables, 140 slot machines, and a VIP room.

Is there an indoor pool at Sheraton San Jose Hotel, Costa Rica?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Sheraton San Jose Hotel, Costa Rica?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 3 restaurants.

Are there hot tubs at Sheraton San Jose Hotel, Costa Rica?

No, but this hotel does have a steam room.

Does Sheraton San Jose Hotel, Costa Rica have a restaurant that serves breakfast?

Yes, Sheraton San Jose Hotel, Costa Rica has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton San Jose Hotel, Costa Rica allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton San Jose Hotel, Costa Rica for a fee of CRC 11750 per pet, per night.

Does Sheraton San Jose Hotel, Costa Rica have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sheraton San Jose Hotel, Costa Rica?

The closest major airport to Sheraton San Jose Hotel, Costa Rica is San José (SYQ-Tobías Bolaños Intl.), which is 6.1 mi away (18 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 13.3 mi away (31-minute drive).

Can I book a room with a balcony at Sheraton San Jose Hotel, Costa Rica?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Does Sheraton San Jose Hotel, Costa Rica have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton San Jose Hotel, Costa Rica.

Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1008 reviews
Rating 8 - Good. 186 out of 1008 reviews
Rating 6 - Okay. 51 out of 1008 reviews
Rating 4 - Poor. 19 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees and I like the card room .
Stayed 1 night in Jul 2025

10/10 Excellent

John, Greenwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there frequently
Stayed 1 night in May 2025

10/10 Excellent

Cristian Antonio

Stayed 1 night in Apr 2025

6/10 Okay

Ryan, Lynbrook

Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel is pretty average. Lobby is nice, there is buffet breakfast everyday as well as a la carte, an attached casino, and a gift shop. The staff are very nice but the hotel is far from a lot of excursions. It was my first time in Costa Rica and I thought I did enough research but apparently not. Try to book your own excursions because the hotel concierge does not know much and it was very expensive booking through them. My advise would be to stay closer to the mountains as almost everything is there. But, there is a wildlife refugee less than ten minutes away from the hotel by Uber and I definitely recommend visiting an Indian restaurant named Taj Mahal, which is also in close proximity to the hotel, that is a must try. Definitely take sweaters and long pants in your traveling backpack because the climate varies in different areas and the temperature drops at night in San Jose.
Stayed 5 nights in Mar 2025

10/10 Excellent

qun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eran

Stayed 1 night in Apr 2025

10/10 Excellent

Herbert, South Bend

Liked: Amenities
My only complaint would be the water in the room sinks never got hot.. Havent had a cold shave since the Military. The shower had plenty of hot water no issues, just the room. Otherwise everything else was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

paul

Stayed 4 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in San Jose for business and a little pleasure. The Sheraton is a beautiful property; the staff was very pleasant, the property was immaculate, and the food options were very good AND there is a great mall in walking distance. I highly recommend it.
Stayed 4 nights in Mar 2025

4/10 Poor

Zygmunt

Terrible checkin and checkout experience. Used to be better.
Stayed 3 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Untrained staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and staff were excellent. They were p a tiwnt and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton, San Jose Review

Our stay was excellent. Our assistant Alex Bell an was very helpful. He gave us ideas for places to visit, times to commute to the destinations and general advise about renting a car vs using Uber for visits to distant locations. Alex was very personable, polite, kindly, considerate and helpful.
Stayed 5 nights in Mar 2025

6/10 Okay

Judy, Calgary

Traveled with group
Liked: Property conditions & facilities
Check in was slow.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great...
Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel

Well located place in a convenient location. However, the floors where rooms are located have a week odor, which is strange for a Marriott property.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Pablo Gonzalez

Stayed 1 night in Mar 2025

10/10 Excellent

Harpreet

Stayed 1 night in Mar 2025

10/10 Excellent

Keyonna Jumesha Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mary ann

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

mary ann

Stayed 1 night in Mar 2025