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Recent guest reviews

The carpet was stained throughout the room. The AC unit made the carpet damp. The shower wasn’t cleaned properly and there was mildew on the grout. The door handle to the bathroom was falling off. That being said, the staff were super friendly and very helpful.

Elevators didn’t work for many hours. We had to take stairs. Restaurant was closed at 10 and no room service after that time. Staff member who was a male was very rude and customer service needs to be important always.

They said they are pet friendly. There was no mention anywhere that there will be a $40.00 a day charge. Customers should not be surprised at check in time. The male check in person was not friendly or helpful at all

Convenient. Close to malls and offices aroud.

Nice location and very clean,breakfast had a very good choice. Only drawback was no washer/dryer and laundry was not available same day..

It was nice. There wasn't any outside seating or an outside amenities.

My room was above garage entrance and employee entrance Employees pounded on door to enter work at 6 am on sunday morning So loadly it woke me up over 6 times

I've visited several Wyndham's around the globe, but what I experienced at this hotel was just not ok. I checked in at around 8pm, and by 10pm I wanted to take a shower, only to figure out that there wasn't any hot water in the room. I called the front desk, and the guy who picked up sent a maintenance guy to help me out. They ended up moving me to another room, which I appreciated. The staff was great handling that situation. However, in this new room - where there was hot water- the smell was unbearable, it smelled like if you were in the sewage system. I called back, and told them about the inconvenience but told them I needed to go to bed as I had to get up very early, and my stay was only for a night. When I checked out, I told the lady all this and thought they would apologize or even offer me a discount or not charge me at all. She only told me, would you want to file a complaint? Very very sad about wasting my money here, specially since it is a very nice hotel. Wouldn't recommend and of course I won't be coming here anymore.

Staff at recepción desk were always with the best disposition to solve my special requests

To bad my room was not cleaned the following day. When I returned in the afternoon was still unmade. And I call to ask them to come in to clean it. But, no one came in. Everything else was good!

No other comment. Great place I completed survey

2nd stay. Wonderful location great staff! Would highly recommend

Hotel and staff wonderful. Very accommodating to non speaking travlers. (Americas )Great transportation staff didnt know they would take you anywhere. Location by a Wal-Mart that sold liquor. Breakfast every morning free and delicious too. Only thing maybe a microwave in the rooms, but not even a problem you could go to the kitchen and get your food reheated.

The hotel is beautiful, super clean and comfortable. The location is great, it is near restaurants, shopping malls, very convenient. The pool is also great. However on the downside, the hotel is near a highway, so it might get a bit noisy at night. Breakfast is varied, however the food wasn't tasty, it was somewhat bland. Overall, it was a good experience, I would stay here again.

Nice beds, the food in the restaurant was excellent

The hotel itself is very nice and clean. The location is really bad, especially if you are trying to find it off the freeway.

San Rafael Escazu San Rafael San Jose

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining

Escazú Village is a short stroll from Wyndham Garden San Jose Escazu, and other popular attractions like Plaza Tempo are within a mile (2 km). This 111-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM. This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. MP3 docks, minibars, and laptop-compatible safes are also standard.


Property features

At Wyndham Garden San Jose Escazu, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for CRC 22000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 3

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 3

Junior Suite, 1 King Bed, Non Smoking (Junior Superior Suite)

1 King Bed | Sleeps 2

Guest reviews for Wyndham Garden San Jose Escazu

Everyone (15) Couples (3) Family (3) Other (1)
3
Everyone

The carpet was stained throughout the room. The AC unit made the carpet damp. The shower wasn’t cleaned properly and there was mildew on the grout. The door handle to the bathroom was falling off. That being said, the staff were super friendly and very helpful.

By on Jun 19, 2022

Review comment responded on Jun 19, 2022

Thank you for let us know about this negative aspects, we will share this information with the departments involved.

1
Business Business

Elevators didn’t work for many hours. We had to take stairs. Restaurant was closed at 10 and no room service after that time. Staff member who was a male was very rude and customer service needs to be important always.

By on Jun 1, 2022

Review comment responded on Jun 12, 2022

Thank you for sharing your feedback with us. We will take note of your comments in order to take action and solve some of the issues. Thank you

3
Family

They said they are pet friendly. There was no mention anywhere that there will be a $40.00 a day charge. Customers should not be surprised at check in time. The male check in person was not friendly or helpful at all

By on May 4, 2022

Review comment responded on May 5, 2022

Thank you for sharing your feedback with us. All our details about pet policy are located in our profile. You can check it. We appreciate your feedback. Thank for your stay

2
Partner Couples

By on Feb 24, 2022

Review comment responded on Feb 24, 2022

Muchas gracias por dejarnos su puntuación.

5
Everyone

Convenient. Close to malls and offices aroud.

By on Jul 28, 2021

Review comment responded on Aug 6, 2021

Thank you for your feedback! We are happy to know you enjoyed our location Hope to see you soon!

5
Everyone

By on Jun 12, 2021

Review comment responded on Jun 22, 2021

¡Muchas gracias por puntuar nuestro servicio!

5
Family with small children

Nice location and very clean,breakfast had a very good choice. Only drawback was no washer/dryer and laundry was not available same day..

By on Jan 11, 2020

Review comment responded on Jan 14, 2020

Dear Guest Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

4
Friends

It was nice. There wasn't any outside seating or an outside amenities.

By on Jan 9, 2020

Review comment responded on Jan 9, 2020

Dear Guest Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

4
Everyone

By on Jul 4, 2019

Review comment responded on Jul 13, 2019

Dear Guest Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

4
Everyone

By on Jun 13, 2019

Review comment responded on Jun 17, 2019

Dear Guest Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

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