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Sheraton San Jose Hotel, Costa Rica

4.0 out of 5.0

Recent guest reviews

Friendly staff and they had a driver who was helpful.

great location, great staff overall was great definitely will return!

Great location in a great neighborhood, casino at the premises and very close by to shopping mall with great dinning options. There is a club on the 8th floot (8vo) that seems to be the hippest place in Escazu with live music.

Had medical situations to deal with, staff very accommodating and helpful relating to our needs.

My wife and I stayed here for 8 nights during our annual Christmas holiday trip to Costa Rica. We usually stay at the Villas del Rio in Escazú, but I have been noticing this place along the side of highway 27 and it looked nice, and this time I found a good rate on Orbitz. 90 dollars a night for a standard King room with breakfast included. I decided to give it a try. We arrived late on a Friday night and check in was easy and smooth. There is a large casino with loud music attached to the hotel, and at first I was concerned about noise, but when we arrived in our room on the 5th floor, it was not an issue. The room itself is very roomy and clean, and the bed very fluffy and comfortable. The bathroom has a large walk in rain shower and all necessary toiletries are provided. There is a magnificent view looking west from room 518, with Poás Volcano to the north also visible. The wifi, which is free, was somewhat weak in our room with the door to the room closed, but I discovered that if I leave the door to the room slightly ajar, the signal is good. Full bars in the hallway right outside outside the room, so I deduced that the door must be extra thick which prevents a good signal from passing through. Very strong wifi in the hotel lobby and breakfast restaurant, although it did not seem to work in the 8th floor gym and pool area on the days I tried to connect. As mentioned, there is a really nice penthouse level bar, pool and fitness center on the 8th floor, offering panorami

El hotel es muy lindo, las habitaciones muy comodas y elegantes, lo único la piscina muy fria, el desayuno buenísimo.

Visited for one night in February. The room and hotel were clean and very modern and quiet and the staff very friendly. We enjoyed the rooftop bar and breakfast very much (great ambiance and views). Dinner was ok, but overpriced.

we arrived at 3pm. our room was ready, and we stay on the 3rd floor. not a great view. the king sized bed was very comfortable and the bathroom was beautiful. the room was large. we eat dinner on the 8 floor resturant and my husband had the red snapper and he was in heaven, I had the chicken and it was chicken. the morning breakfast was awesome and at no charge. I would highly recommend this hotel for people staying in san jose. the drive to the airport in the morning took about 40 mins.

Escazu is a nice area with great restaurants and numerous shopping centers nearby.

This hotel is perfect for business/ couples/ single NOT for families or children. Great location, nest to Multiplaza Mall and the interstate. Hotel has a casino and a trendy bar, Octavo. Contemporary and new. Breakfast buffet is good.

Route 27 Escazu San Jose

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Sheraton San Jose Hotel, Costa Rica places you within a 10-minute drive of popular sights such as Spirogyra Butterfly Garden and Museum of Costa Rican Art. This 170-room, 4-star hotel has a casino along with an outdoor pool and free in-room WiFi. Also nearby are Multiplaza Mall Escazu and Hospital Cima San José.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 10:30 AM. There are multiple options for onsite dining with 3 restaurants, including Kitchen By Rausch, which specializes in fusion cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 170 air-conditioned rooms feature iPod docks, minibars, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, free bottled water, and laptop-compatible safes.


Property features

Sheraton San Jose Hotel, Costa Rica features a casino, an outdoor pool, and a fitness center. There's free parking, and an airport shuttle (available 24 hours) for CRC 19500 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Standard Room

Full 2 | King 1 | Sleeps 2

Club Room, Balcony

Full 2 | King 1 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 2

Executive Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Sheraton San Jose Hotel

Everyone (6) Couples (2) Friends (1) Other (1)
5

nice

Everyone

Friendly staff and they had a driver who was helpful.

By on Dec 7, 2017

Review comment responded on Dec 7, 2017

Dear Guest Thank you very much for staying with us! We really appreciate your comments and we are happy to know that you enjoyed it. Best Regards!

5
Everyone

great location, great staff overall was great definitely will return!

By on Oct 18, 2017

5

great location in a great neighborhood

Everyone

Great location in a great neighborhood, casino at the premises and very close by to shopping mall with great dinning options. There is a club on the 8th floot (8vo) that seems to be the hippest place in Escazu with live music.

By , from Mexico City on Sep 19, 2017

Review comment responded on Sep 25, 2017

Dear Guest With a mission to provide superior customer service, we take great pride in serving your needs and we are delighted to hear that we have met your expectations. Your opinion is very important to our improvement. Thank you for staying with us! Best Regards!

5

helpful staff

Everyone

Had medical situations to deal with, staff very accommodating and helpful relating to our needs.

By , from Washington DC on Jul 14, 2017

Review comment responded on Sep 25, 2017

Dear Guest Thank you very much for staying with us and let us know your opinion. We hope your stay at the property had been an opportunity to live an excellent experience. Best Regards!

5

comfortable option for the discriminating traveler

Everyone

My wife and I stayed here for 8 nights during our annual Christmas holiday trip to Costa Rica. We usually stay at the Villas del Rio in Escazú, but I have been noticing this place along the side of highway 27 and it looked nice, and this time I found a good rate on Orbitz. 90 dollars a night for a standard King room with breakfast included. I decided to give it a try. We arrived late on a Friday night and check in was easy and smooth. There is a large casino with loud music attached to the hotel, and at first I was concerned about noise, but when we arrived in our room on the 5th floor, it was not an issue. The room itself is very roomy and clean, and the bed very fluffy and comfortable. The bathroom has a large walk in rain shower and all necessary toiletries are provided. There is a magnificent view looking west from room 518, with Poás Volcano to the north also visible. The wifi, which is free, was somewhat weak in our room with the door to the room closed, but I discovered that if I leave the door to the room slightly ajar, the signal is good. Full bars in the hallway right outside outside the room, so I deduced that the door must be extra thick which prevents a good signal from passing through. Very strong wifi in the hotel lobby and breakfast restaurant, although it did not seem to work in the 8th floor gym and pool area on the days I tried to connect. As mentioned, there is a really nice penthouse level bar, pool and fitness center on the 8th floor, offering panorami

By , from Los Altos, California USA on Jan 3, 2017

Review comment responded on Mar 17, 2017

Dear Guest We really appreciate your comments, thank you very much for sharing your experience. Our main concern is to have satisfied guests and we are very pleased to know that you really enjoyed your stay. Thank you for staying with us! Best Regards!

4

friendly, quiet, clean

GetawayWithFriends

Visited for one night in February. The room and hotel were clean and very modern and quiet and the staff very friendly. We enjoyed the rooftop bar and breakfast very much (great ambiance and views). Dinner was ok, but overpriced.

By on Apr 6, 2015

5

one night in san jose

Couples

we arrived at 3pm. our room was ready, and we stay on the 3rd floor. not a great view. the king sized bed was very comfortable and the bathroom was beautiful. the room was large. we eat dinner on the 8 floor resturant and my husband had the red snapper and he was in heaven, I had the chicken and it was chicken. the morning breakfast was awesome and at no charge. I would highly recommend this hotel for people staying in san jose. the drive to the airport in the morning took about 40 mins.

By on Nov 20, 2014

5

nice hotel

Singles

Escazu is a nice area with great restaurants and numerous shopping centers nearby.

By on Aug 19, 2014

4

chic and modern

Couples

This hotel is perfect for business/ couples/ single NOT for families or children. Great location, nest to Multiplaza Mall and the interstate. Hotel has a casino and a trendy bar, Octavo. Contemporary and new. Breakfast buffet is good.

By on Aug 4, 2014

5

cerca de centro comercial

Everyone

El hotel es muy lindo, las habitaciones muy comodas y elegantes, lo único la piscina muy fria, el desayuno buenísimo.

By on Dec 31, 2016

Review comment responded on Jan 3, 2017

Estimados Huéspedes Sus comentarios nos satisfacen, es un placer saber que realmente disfrutaron su estadía. Muchas gracias por su excelente calificación y su reciente estadía. Saludos cordiales!