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Sheraton San Jose Hotel, Costa Rica

Property class: 4

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Photo gallery for Sheraton San Jose Hotel, Costa Rica

Outdoor pool, sun loungers
Reception
Lobby
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Place, Multiplaza Mall Escazu
    ‪5 min walk‬
  • Place, Avenida Escazú Shopping Center
    ‪2 min drive‬
  • Place, Hospital Cima San José
    ‪2 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Panoramic View, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Panoramic View, High Floor)

Club Room, 2 Queen Beds (Panoramic View, High Floor) | Mountain view

Club Room, 2 Queen Beds (Panoramic View, High Floor)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Balcony, Mountain View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Bathtub (Panoramic View)

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Bathtub (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

Presidential Suite, 1 Bedroom, Terrace (Panoramic View) | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Guachipelin

Multiplaza Mall Escazu is a short stroll from Sheraton San Jose Hotel, Costa Rica, and other popular attractions like Multipark are within a mile (2 km). This 4-star hotel has 170 guestrooms and offers conveniences like 3 restaurants, a casino, and an outdoor pool. It's connected to a shopping center in central San Rafael, and a short drive from Sabana Park and National Stadium of Costa Rica.

What's nearby

  • Multiplaza Mall Escazu - 5 min walk - 0.3 miles
  • Multipark - 11 min walk - 0.6 miles
  • Plaza Itskazú - 14 min walk - 0.8 miles
  • Avenida Escazú Shopping Center - 2 min drive - 1.4 miles
  • Hospital Cima San José - 2 min drive - 1.4 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪The Market - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Zambra - ‬9 min walk
  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪Restaurante Mia - ‬8 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica features a casino, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CRC 27000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a steam room, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Hyatt Centric San José Escazú
San Rafael
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 354 reviews
$140 nightly
The price is $158
Apr 18 - Apr 19
Total with taxes and fees
Hyatt Centric San José Escazú

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Curu
  • Ivory Bistro
  • Joker's

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 8 to September 8:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 52000
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 52000 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Are free cancellation options available at Sheraton San Jose Hotel, Costa Rica?

Sheraton San Jose Hotel, Costa Rica offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton San Jose Hotel, Costa Rica?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Sheraton San Jose Hotel, Costa Rica on May 16, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sheraton San Jose Hotel, Costa Rica?

This hotel is located in San Rafael, a short 9-minute walk from Multiplaza Mall Escazu and also 18 minutes on foot from Plaza Itskazú. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Does Sheraton San Jose Hotel, Costa Rica feature a casino at the property?

Yes, Sheraton San Jose Hotel, Costa Rica has a casino that's 193752 square feet and includes 19 gaming tables, 140 slot machines, and a VIP room.

Is there an indoor pool at Sheraton San Jose Hotel, Costa Rica?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Sheraton San Jose Hotel, Costa Rica have a restaurant that serves breakfast?

Yes, Sheraton San Jose Hotel, Costa Rica has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton San Jose Hotel, Costa Rica allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton San Jose Hotel, Costa Rica for a fee of CRC 11750 per pet, per night.

How close is the airport from Sheraton San Jose Hotel, Costa Rica?

The closest major airport to Sheraton San Jose Hotel, Costa Rica is San José (SYQ-Tobías Bolaños Intl.), which is 6.1 mi away (18 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 13.3 mi away (31-minute drive).

Does Sheraton San Jose Hotel, Costa Rica have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton San Jose Hotel, Costa Rica.

Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

John

Stayed 1 night in Mar 2026

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent love this hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Marta Gricel

Stayed 4 nights in Dec 2025

10/10 Excellent

Ronen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great facility, great service and great breakfast
Stayed 4 nights in Jan 2026

2/10 Terrible

Alberto

Stayed 3 nights in Jan 2026

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación excelente.
Stayed 3 nights in Jan 2026

10/10 Excellent

CJ

Stayed 3 nights in Jan 2026

10/10 Excellent

Marie E, Denver

Stayed 1 night in Jan 2026

4/10 Poor

Jonathan

Check in took
Stayed 1 night in Jan 2026

8/10 Good

Dionne

Stayed 2 nights in Dec 2025

10/10 Excellent

Muzaffar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms - clean bathrooms - tv channels in English & Spanish
Stayed 1 night in Jan 2026

4/10 Poor

Domonique Nicole

Traveled with family
Needs to be more consistent with communication.
Stayed 5 nights in Dec 2025

6/10 Okay

SHRUTI, WAUKESHA

Stayed 1 night in Dec 2025

10/10 Excellent

sami

Liked: Cleanliness, amenities, property conditions & facilities
Hi there 😊 very pleasant festive weekend ahead..from the check in process onwards. Room amenities. Cleanliness and services. Everything was top notch 👌...thanks for Sheraton group for being so professionals
Stayed 1 night in Dec 2025

10/10 Excellent

Kirstin

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

sami

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

10/10 Excellent

Tariq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little distance from the airport coming late night but warm welcome and excellent room and breakfast made us very happy. I definitely recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Ramakant, SAN DIEGO

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Gloria

Disliked: Amenities
The hotel is right next to a casino (i did not know) and the whole hotel smelled like cigarettes. There was no light in the hallway in the 6th floor so walking to our rooms was earie. The dinnerwas bad. The only thing we were very happy about was the breakfast. We are not coming back there.
Stayed 1 night in Dec 2025

8/10 Good

Vicente

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with all the amenities
Stayed 4 nights in Nov 2025

8/10 Good

alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Was fine
Stayed 1 night in Dec 2025

10/10 Excellent

odalys

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was excellent. Mrs. Fonseca made sure the room was spotless. I highly recommend her.
Stayed 6 nights in Dec 2025

8/10 Good

Rochelle

Was able to accommodate me and change rooms
Stayed 3 nights in Dec 2025

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