6/10 Okay
Angelia
Traveled with family
Jul 21, 2025
We arrived at 3:10 pm to check in and our room was not ready. Asked if we could give them fourth minutes and they would give us 40% off the room for the night. We went to the mall for an hour and a half and when we returned they still had to inspect the room which took another fifteen minutes. We found that the assistant manager was helping to clean rooms as well. When we finally reached the room all was clean except the table which I wiped down. Next morning someone entered the elevator with two larger dogs as we were exited. Thirty minutes later we went to take our bags to the car and found that the dogs relieved themselves in the only elevator in the building. There were no staff onsite until 10:00 am so the elevator remained that way until staff arrived.
The assistant manager who checked us in and out was great and deserves a raise for all he was dealing with.
Angelia
Stayed 1 night in Jul 2025