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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Bar (on property)
Interior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Pool

Explore the area

View in a map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • University of Richmond
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Virginia Museum of Fine Arts
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.2 out of 10
Very good
(67 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(36 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Capital Suite, 1 King Bed, Shower

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Richmond

Embassy Suites by Hilton Richmond places you within a 10-minute drive of popular sights such as Lewis Ginter Botanical Garden and Children's Museum of Richmond. This 225-room hotel welcomes guests with conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 1.3 miles
  • University of Richmond - 5 min drive - 2.5 miles
  • Lewis Ginter Botanical Garden - 7 min drive - 3.9 miles
  • Virginia Museum of Fine Arts - 9 min drive - 6.4 miles
  • Greater Richmond Convention Center - 11 min drive - 8.7 miles

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cicis - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Embassy Suites by Hilton Richmond

Suburban hotel with 2 restaurants and free breakfast
Guests of Embassy Suites by Hilton Richmond have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a conference center, express check-in, and express check-out.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. IPod docks, dining areas, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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  • Pet friendly
9.6 out of 10, Exceptional, 2,788 reviews
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The price is $131
Oct 1 - Oct 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on Oct 1, 2025 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Richmond?

This hotel is located in Richmond, close to Richmond Raceway, Lewis Ginter Botanical Garden, and Carytown. You'll also find Science Museum of Virginia and Shops at Willow Lawn within a short drive.

Is there parking available at Embassy Suites by Hilton Richmond?

Yes, uncovered parking is offered for USD 10.00 per night. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Richmond have a casino on the premises?

No, Embassy Suites by Hilton Richmond doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Embassy Suites by Hilton Richmond?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Embassy Suites by Hilton Richmond?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Embassy Suites by Hilton Richmond have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Richmond has 2 restaurants, and serves free buffet breakfast on weekday mornings.

Does Embassy Suites by Hilton Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Richmond for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Richmond have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Embassy Suites by Hilton Richmond?

The closest major airport to Embassy Suites by Hilton Richmond is Richmond Intl. Airport (RIC), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Richmond?

Yes, some guestrooms at Embassy Suites by Hilton Richmond offer a balcony.

Embassy Suites by Hilton Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 444 out of 1005 reviews
Rating 8 - Good. 197 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 108 out of 1005 reviews
Rating 2 - Terrible. 110 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

April

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Asked for a higher floor then our original room which was first floor first room next to front desk Said they were completely full but then Had to be moved 3 times huge bug in tub in first room and things were decaying off walls and tub and ceilings. Panels are exposed on walls. Second room had no working ac unit had to be moved at 3 am also no remote for tv everything g looked run down in the 3 td room couldn’t even get back to sleep. Needs major upgrades the worst embassy suites I’ve ever stayed in. Period still u0 4:07 am
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Christian

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jack

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
It is a dump, old worn out rooms, we had air conditioning, my daughters room didnt Only two of 4 elevators worked. Bath room were small Over all its was not worth the money, im a hilton menber, they didnt give a dam about that, Ive stayed in hotels for 85 dollors better then this one, A total desgrace for a hilton hotel And you billed it as a elite wowqzq a
Stayed 2 nights in Jun 2025

4/10 Poor

Joseph

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No AC on first night.
Stayed 2 nights in Jun 2025

2/10 Terrible

Shedney

Stayed 2 nights in Jun 2025

6/10 Okay

Annette

Traveled with family
Liked: Cleanliness
The property is old. Some rooms had no air.The elevators were slow, and two were out of order. The staff is amazing food was by far the best!!! I loved the stay they just need to do a few upgrades.
Stayed 4 nights in Jun 2025

4/10 Poor

Jessica

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Awesome staff horrible hotel

HOT! Per staff they turn the AC off on purpose when it’s hot out because the owners want to save money. Owners will not update AC and heating to save money despite complaints. Pool was dirty and smelled horrible in pool room. Mold in the rooms, poorly put together, you can tell it was a fast job by non skilled people. AC unit in the room leaked the whole stay, took many calls and trips to the front desk for someone to come fix it. Had to keep a trash can under unit to catch water. Very noisy, you could hear everything going on in the halls while in your room. One elevator worked on each side of the building. Staff was very friendly and did the best they could working in horrible conditions. Staff would have sweat rolling off their face while cleaning and walking around the hotel but still had a smile on their face!!
Water coming from AC unit in trash can
Stayed 2 nights in Jun 2025

2/10 Terrible

Menwei

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If I could give zero stars I would. The hotel is old and not maintained. The pool was cloudy and dirty. We got a king suite with pull out bed and the pull out bed was disgusting. There were wrappers in it and blood stains. No way was I letting my kids sleep on that. The air conditioning was also broken and after asking 3x and them promising to send someone up I ended just asking for fans cause my kids needed to sleep. The walls are also super thin. You could hear everything going on. DO NOT STAY!
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Traveled with pets
Liked: Staff & service, amenities
Stayed 1 night in Jun 2025

6/10 Okay

JasmineRae

Liked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Katey

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Stayed 1 night in May 2025

6/10 Okay

JOHN, Haddonfield

Traveled with family
Disliked: Property conditions & facilities
Multiple bulbs in lamps in room were burned out and needed replacing. Only two of four elevators operational causing long waits on a busy weekend.
Stayed 1 night in May 2025

6/10 Okay

JOHN, Haddonfield

Air conditioning leaked
Stayed 2 nights in May 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Fantastic service, made our stay really enjoyable. The bed was really comfortable. Breakfast was really tasty. Happy hour drinks were great and they had chips & salsa and hummus. Another guest told us the property is about 35-40 years old, and it's showing it in some places. Two of the elevators were broken, so it made things a little slower, but not too bad. The pool was over chlorinated and COLD!
Stayed 1 night in May 2025

2/10 Terrible

Charlotte

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in disrepair as 2/4 elevators did not work our entire stay. Our room’s air conditioner leaked the entire stay calls to the desk did nothing. The refrigerator was not cooling. Beds were uncomfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Nato

Stayed 3 nights in May 2025

6/10 Okay

Maria

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
I really like the location of the property. Some front desk employees were not as friendly as others. My only complaint was the bathroom shower curtains. They were very moldy and dirty. Bathrooms are extremely small and have no ventilation. Shower heads will drip out all night. Love the breakfast!
Stayed 3 nights in May 2025

8/10 Good

DENNIS

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this facility. Nice but bathroom is too small..
Stayed 1 night in May 2025

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Shamanise

Liked: Cleanliness, amenities
Experience would’ve been amazing but I had to call the front desk about a broken toilet from the time I checked in. No sense of urgency to fix the issue and I had to leave my room to use the restroom each time. Someone finally came the day of checkout around 9am and still did not fix it or change my room. The manager finally reached out to offer me free points that I still have not received.
Stayed 1 night in May 2025

2/10 Terrible

MARJORIE

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
II was really disappointed with my stay at the hotel. It wasn’t what I expected for the price. The family suite I reserved was quite small and had just one very tiny bathroom, which was frustrating. Despite adjusting the AC unit twice, the room remained hot. Additionally, the cabinetry looked outdated and definitely needed replacing. The mini refrigerator was also an issue; it was unsecured and shook when I tried to open it. Overall, it was a frustrating experience and certainly the most expensive and worst hotel stay I’ve ever had.
Stayed 1 night in May 2025

6/10 Okay

Christine

Stayed 2 nights in May 2025

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service
I had a mix up with my reservation with Expedia and the staff was not helpful in trying to help me sort it out. Very apathetic. However, the dining staff and bartender was great!
Stayed 3 nights in May 2025

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