Candlewood Suites Richmond - West Broad by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
A spacious lobby with a reception desk, seating area, and a large television screen.
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2100 Dickens Rd, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪1 min walk‬
  • Place, Colonial Shooting Academy
    ‪12 min walk‬
  • Place, Libbie Mill Dog Park
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (1 King Bed)

8.4 out of 10
Very good
(71 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Studio Suite (Room Type Assigned at Check-In)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

7.4 out of 10
Good
(10 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (2 Queen Beds)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Richmond

Candlewood Suites Richmond - West Broad by IHG is located within a few miles (5 km) of Shops at Willow Lawn and Henrico Doctors' Hospital. This hotel has 98 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Bowlero Richmond - 1 min walk - 0.1 miles
  • Colonial Shooting Academy - 12 min walk - 0.7 miles
  • Libbie Mill Dog Park - 5 min drive - 1.7 miles
  • Short Pump Town Center - 13 min drive - 9.4 miles
  • Greater Richmond Convention Center - 14 min drive - 8.1 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Denny's - ‬1 min walk
  • ‪Mission BBQ - ‬15 min walk
  • ‪Mekong Restaurant - ‬16 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

Guests of Candlewood Suites Richmond - West Broad by IHG enjoy a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 7.00 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can expect 49-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 7 per day)
  • Uncovered extended parking on site (USD 42 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

Is free cancellation available at Candlewood Suites Richmond - West Broad by IHG?

Candlewood Suites Richmond - West Broad by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Richmond - West Broad by IHG?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad by IHG on Aug 3, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Candlewood Suites Richmond - West Broad by IHG?

This hotel is located in Richmond, close to Richmond Raceway, Lewis Ginter Botanical Garden, and Carytown. You'll also find Science Museum of Virginia and Virginia Museum of Fine Arts within a short drive.

Will I be able to park at Candlewood Suites Richmond - West Broad by IHG?

Yes, self parking is offered for USD 7 per day and extended parking is available for USD 42 per week. An electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Does Candlewood Suites Richmond - West Broad by IHG feature a casino on the premises?

No, Candlewood Suites Richmond - West Broad by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Richmond - West Broad by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Richmond - West Broad by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a wet bar, a kitchen, and free wired internet.

Are there hot tubs at Candlewood Suites Richmond - West Broad by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Richmond - West Broad by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Richmond - West Broad by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Richmond - West Broad by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Candlewood Suites Richmond - West Broad by IHG for a fee of USD 75 per pet, per week.

Are there connecting rooms at Candlewood Suites Richmond - West Broad by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Richmond - West Broad by IHG?

The closest major airport to Candlewood Suites Richmond - West Broad by IHG is Richmond Intl. Airport (RIC), which is 15 mi away (20 minutes by car).

Can I book a room with a balcony at Candlewood Suites Richmond - West Broad by IHG?

No, there aren't any guestrooms at Candlewood Suites Richmond - West Broad by IHG that offer a balcony.

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 483 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 85 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and very friendly staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there. Had no issues with staff they were very helpful
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Keith

If you are on business and need to stay for more than a couple days this hotel is ideal. The price is reasonable and the rooms have plenty of space.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just off Broad Street near I-64. A Denny's is next door. There is ample parking. This was our second stay, and we're likely to stay here when we're in the Richmond area again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service
Parking was easy.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff, felt safe
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and had everything that was was stated in their description. The staff was very friendly and helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. I liked that there was a full kitchen and we had the option to cook and make our own meals.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tajareia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and kitchen was nice definitely enjoyed my stay.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Dale

Liked: Cleanliness, property conditions & facilities
Very unlikely to stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, convenient location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Great space, great service
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Blencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs are welcomed for a fee
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet building. Friendly staff.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

geraldine

Service was great. The property was clean, but a little tired.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Kitchen had everything we needed! Would highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides a couple of small issues,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Large clean rooms. Only place we stay when we are in Richmond
Stayed 1 night in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient. Denny's within walking distance. Parking was available with good lighting. Bathroom was clean but washcloths had seen better days. Nice big refrigerator and kitchen. Mattress was very firm. Staff was friendly.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

marion

Liked: Cleanliness, property conditions & facilities
Staff was extremely courteous during the current weather issues.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean as was the lobby and hallways. The staff were so friendly and helpful. Can't say enough about how good and kind they were to our family
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Lovely room. Staff courtesy was consistently excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Saranna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfy beds. Staff at front desk were very friendly!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
I can’t tell you enough how great the staff was here. They were so friendly and quick. We will definitely be staying here again!
Stayed 3 nights in Nov 2025