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Hotel Mousai Cancun Adults Only - All Inclusive

5.0 star property
Adults-only beachfront hotel with 2 outdoor pools
VIP Access

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Photo gallery for Hotel Mousai Cancun Adults Only - All Inclusive

2 outdoor pools
Creator video
2 outdoor pools
Hydrotherapy, aromatherapy, facials, 16 treatment rooms
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Room service
  • Spa
  • Gym

Explore the area

Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪14 min walk‬
  • Playa Mujeres Golf Club
    ‪6 min drive‬
  • North Beach
    ‪45 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬
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Room options

View all photos for Corner Suite Ocean Front

View from room

Corner Suite Ocean Front

  • 1370 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 1 King Bed Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Ultra Suite 1 King Bed Ocean Front

  • 947 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, down comforters, minibar

Two Bedroom Master Suite

  • 2187 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Corner Suite Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Two Bedroom Corner Suite Ocean Front

  • 2316 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Ultra Corner Suite Ocean Front

  • 1370 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Two Bedroom Master Suite

Ultra Two Bedroom Master Suite | 1 bedroom, premium bedding, down comforters, minibar

Ultra Two Bedroom Master Suite

  • 2187 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Ultra Two Bedroom Corner Suite Ocean Front

  • 2316 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite 2 Queen Beds Ocean Front

View from room

Suite 2 Queen Beds Ocean Front

  • 947 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 2 Queen Beds Ocean Front

View from room

Ultra Suite 2 Queen Beds Ocean Front

  • 947 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

View from room

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Sam

Hotel Mousai Cancun Adults Only - All Inclusive places you next to Punta Sam Beach and within a 15-minute walk of Punta Sam Ferry Terminal. This 88-room, 5-star hotel has 2 outdoor pools along with outdoor private hot tubs and a full-service spa.

What's nearby

  • Punta Sam Ferry Terminal - 14 min walk - 0.8 miles
  • Punta Sam Beach - 14 min walk - 0.8 miles
  • Playa Mujeres Golf Club - 6 min drive - 3.1 miles
  • Isla Mujeres Ferry Terminal - 45 min drive - 5.5 miles
  • North Beach - 45 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬8 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Caprichos Villa del Palmar - ‬13 min walk
  • ‪Davinos - ‬12 min walk

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

Adults-only beachfront hotel with 2 outdoor pools
Guests of Hotel Mousai Cancun Adults Only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for USD 50 per vehicle. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Other amenities at this adults-only hotel include a rooftop terrace, free WiFi in public areas, and a gift shop.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Outdoor private hot tubs, furnished balconies, and minibars are also standard.
2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 16 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

4 outdoor pools, a heated pool, free cabanas, pool umbrellas

Atelier Playa Mujeres - Adults Only - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 1,160 reviews
$563 nightly
The price is $681
Jun 30 - Jul 1
Total includes taxes and fees
Atelier Playa Mujeres - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • NOI Ristorante Italiano
  • The Rooftop

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Mousai Cancun Inclusive
Hotel Mousai Cancun Adult Only
Hotel Mousai Cancun Adults Only
Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Ocean Front Adults Only .
Hotel Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Adults Only - All Inclusive Hotel

Frequently asked questions

Will I find all-inclusive options at Hotel Mousai Cancun Adults Only - All Inclusive?

Hotel Mousai Cancun Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Cancun Adults Only - All Inclusive on Jul 4, 2025 start from $602.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Mousai Cancun Adults Only - All Inclusive?

Hotel Mousai Cancun Adults Only - All Inclusive offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Mousai Cancun Adults Only - All Inclusive?

This hotel is located in Punta Sam, just steps from Punta Sam Beach. You'll also find Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club within a short drive.

Is parking available on site at Hotel Mousai Cancun Adults Only - All Inclusive?

No, there isn't parking available at the hotel.

Is there a spa available at Hotel Mousai Cancun Adults Only - All Inclusive?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and mani/pedis.

Does Hotel Mousai Cancun Adults Only - All Inclusive include a casino?

No, Hotel Mousai Cancun Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Mousai Cancun Adults Only - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Hotel Mousai Cancun Adults Only - All Inclusive?

This adults-only hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 2 restaurants.

Are there hot tubs at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, all guestrooms at this hotel have private outdoor spa tubs.

Does Hotel Mousai Cancun Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Mousai Cancun Adults Only - All Inclusive has 2 restaurants, and serves brunch for a surcharge.

Does Hotel Mousai Cancun Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Mousai Cancun Adults Only - All Inclusive.

Are there connecting rooms at Hotel Mousai Cancun Adults Only - All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Mousai Cancun Adults Only - All Inclusive?

The closest major airport to Hotel Mousai Cancun Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 16.3 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, every guestroom at Hotel Mousai Cancun Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean views.

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 58 reviews
Rating 8 - Good. 1 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic amenities. Coming again
Stayed 3 nights in Mar 2025

4/10 Poor

GILAN MORENA

Liked: Property conditions & facilities
Disliked: Staff & service
Been to several all-inclusives and expected a lot
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 5 nights in Mar 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent vacation at Hotel Mosai. The staff go above and beyond! The property is so clean because there is constantly someone cleaning somewhere. The food is the best food I've had at an all-inclusive, and we only ate at the Hotel Mosai for 3 days. The one negative was the overwhelming pitch to attend a session to hear about their "other hotels," aka timeshare. I do not appreciate when I clearly decline and the pressure keeps coming. Even with that, the hotel is 5-star. The rooftop pool is sooo cool! The pool staff and the staff at Noi cannot be praised enough. The view from our room's balcony where we watched the sunrise was fantastic!
Stayed 4 nights in Mar 2025

4/10 Poor

Patricia

Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay for 20th anniversary

This is a beautiful resort. The rooms were gorgeous and very high tech. The staff were attentive. It is incredibly peaceful at this resort and you can use the next door hotels if you want a little more action. They also have a lovely garden area in the evenings with live music and dancing which was very enjoyable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Luxury. 5 stars x 100!!! Just perfect in every way. We were showered with phenomenal service from start to finish.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy

Stayed 7 nights in Feb 2025

10/10 Excellent

Ruzanna

Stayed 7 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Heated pool food service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and property was clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyler

Wonderful property. All around 5 star experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karoli, Tallinn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel!
Stayed 2 nights in Jan 2025

8/10 Good

Robert P, WATERLOO

Stayed 7 nights in Dec 2024

10/10 Excellent

Herbert Manfield

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place for vacation
Stayed 6 nights in Dec 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing I had 2 of the best butlers ever Christian and Alexa. Suyen is the best concierge I’ve ever had. So friendly and very informative. I will be back very soon.
Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

jose manuel

The best hotel in Cancun!

It truly is the best hotel in Cancun the best service. The best food in the rooms are brand new and five diamond luxury. We stayed for our honeymoon and everything was the highest quality we’ve ever experienced in our lives. I would highly recommend it for anybody is the best hotel on the beach anywhere in Mexico.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fadi, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. A true A operation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Genevieve

Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL ARAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricky

Stayed 3 nights in Aug 2024