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Krystal Vallarta

Property class: 3.5

Choose dates to view prices

Photo gallery for Krystal Vallarta

A balcony with two green wire chairs and a view of the ocean.
A wedding setup with a white canopy, chairs, and a table with flowers, overlooking the sea with a cruise ship in the background.
A reception area with a red wall, a logo, and the text "KRYSTAL Hotels & Resorts".
A balcony with a view of a beach, a palm tree, and a fence.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of the mountains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Place, La Isla
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, Mountain View

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a desk, a chair, a balcony with a view, and a painting on the wall.

Deluxe Room, Sea View

7.6 out of 10
Good
(26 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

A hotel room with a bed, a television, a bedside table with a phone, and a painting on the wall.

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a bed, bedside tables, a desk, a chair, a painting, and a door.

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Deluxe Room, 1 King Bed, Mountain View

7.6 out of 10
Good
(19 reviews)
  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

A balcony with two green wire chairs and a view of the ocean.

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(28 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

A hotel room with two beds, a desk, a television, and a bathroom.

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

A hotel room with two beds, a nightstand, a framed picture on the wall, and a large window with a view of palm trees.

Superior Room, Resort View

  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a television, and a view of the ocean through the window.

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

A hotel room with two beds, each with a wooden headboard, white linens, and green bed skirts. There is a nightstand between the beds with a lamp and a framed picture on the wall above.

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is adjacent to Bay of Banderas and within a 10-minute walk of other popular attractions like Cruise Ship Terminal. This 388-room, 3.5-star hotel welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • Playa de Oro - 3 min walk - 0.2 miles
  • Puerto Mágico - 7 min walk - 0.4 miles
  • La Isla - 9 min walk - 0.5 miles
  • Plaza Caracol - 17 min walk - 0.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Food Park PV - ‬6 min walk
  • ‪Jardin Del Sol "Restaurante - ‬1 min walk
  • ‪Cafe Shekinah - ‬16 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪El Bucanero - ‬9 min walk

About this property

Krystal Vallarta

Krystal Vallarta features 3 outdoor pools, karaoke, and a gym. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a free kid's club.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and ironing boards are also standard.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Are there all-inclusive options at Krystal Vallarta?

Krystal Vallarta has all inclusive rates that come with all meals and onsite activities included. Activities include water fitness classes, dance classes, and live performances.

How much does it cost to stay at Krystal Vallarta?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Oct 14, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal and Bay of Banderas. You'll also find Malecon and Playa de los Muertos within a short drive.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (13 minutes by car).

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 384 out of 1019 reviews
Rating 8 - Good. 230 out of 1019 reviews
Rating 6 - Okay. 190 out of 1019 reviews
Rating 4 - Poor. 114 out of 1019 reviews
Rating 2 - Terrible. 101 out of 1019 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay specially great view from the balcony. Brenda, Diego and Jose were the best hosts.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for the money.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff members, very clean, enjoyed the hotel and how close/convenient it was for everything we did! Be cautious. Our bathroom door was janky and the railing to the balcony was shaky.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff here was absolutely amazing. Very helpful and friendly.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good everything fresh
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
the best is all area is tree covered
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Yes, would stay there again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The room was very clean, good amenities and the staff were so nice and friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was activies everyday, we really enjoyed the market and also the karaoke night
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay, great staff, awesome beach walks, close to stuff and multiple options for this Canadian!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Absolutely great staff!
Stayed 25 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The service was excellent at this resort. The kind, friendly and attentive staff made our stay memorable. The location was also very convenient with plenty of amenities available
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Charge for parking lot olso brefast no included
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The facilities are a bit outdated but overall is a nice resort.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Room was clean and the staff were very good.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing at this resort. They definitely made the experience memorable
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff! Great food!
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Confusion o n how to pay for drink is meals if not o all inclusive plan
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
it was ok, priced right, Restaurant food was mediocre. Beach access was great, the poolside was good.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
We loved it, would stay again, but after we can enjoy the pool.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Clean room, excellent customer service and great staff members
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jan 2026