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Krystal Vallarta

3.5 star property

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Photo gallery for Krystal Vallarta

In-room safe, laptop workspace, blackout drapes, iron/ironing board
Deluxe Room, Sea View | View from room
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Reception
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪3 min walk‬
  • Place, Cruise Ship Terminal
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.0 out of 10
Good
(19 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

7.2 out of 10
Good
(10 reviews)
  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.4 out of 10
Good
(25 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Resort View

  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is adjacent to Bay of Banderas and within a 10-minute walk of other popular attractions like Cruise Ship Terminal. This 388-room, 3.5-star hotel welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • Puerto Mágico - 3 min walk - 0.2 miles
  • Cruise Ship Terminal - 7 min walk - 0.4 miles
  • Cruise Ship Pier - 7 min walk - 0.4 miles
  • La Isla - 9 min walk - 0.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪Le Delice - ‬9 min walk
  • ‪McCarthy’s - ‬7 min walk
  • ‪Seafire Restaurant - ‬9 min walk

About this property

Krystal Vallarta

Krystal Vallarta features 3 outdoor pools, karaoke, and a gym. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a free kid's club.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and ironing boards are also standard.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

On the beach
Krystal Vallarta - All Inclusive
  • Pool
  • All inclusive
  • Waterslide
  • Free WiFi
6.8 out of 10, 938 reviews
$181 nightly
The price is $219
Apr 5 - Apr 6
Total with taxes and fees
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Are there all-inclusive options at Krystal Vallarta?

Krystal Vallarta has all inclusive rates that come with all meals and onsite activities included. Activities include water fitness classes, dance classes, and live performances.

How much does it cost to stay at Krystal Vallarta?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Apr 26, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. You'll also find Malecon and Playa de los Muertos within a short drive.

Will I be able to park at Krystal Vallarta?

Yes, parking is offered for MXN 50 per day.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Krystal Vallarta?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 3 restaurants, and 3 outdoor pools.

Are there hot tubs at Krystal Vallarta?

No, this hotel doesn't have a spa tub.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Are there connecting rooms at Krystal Vallarta?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (13 minutes by car).

Can I book a room with a balcony at Krystal Vallarta?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean and mountain views.

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 1006 reviews
Rating 8 - Good. 228 out of 1006 reviews
Rating 6 - Okay. 187 out of 1006 reviews
Rating 4 - Poor. 126 out of 1006 reviews
Rating 2 - Terrible. 121 out of 1006 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction is annoying the nioise
Stayed 2 nights in Mar 2026

10/10 Excellent

Areli

Stayed 2 nights in Jan 2026

8/10 Good

Leticia

Traveled with family
Disliked: Cleanliness
Live raccoons roam the establishment
Stayed 3 nights in Jan 2026

10/10 Excellent

SERGIO

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities
We loved it, would stay again, but after we can enjoy the pool.
Stayed 3 nights in Dec 2025

2/10 Terrible

Maria Sarife

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is very outdated. The 1st room didn’t have a safe; I waited around 90 minutes for assistance and nobody came to install one. Operator was rude leaving me on hold without hearing me out even when I was polite. I got another room with safe not working and not fixed to wall; had to wait again; wasted 4 hours. Pool area is awful; beach furniture awful and not enough for amount of people. Alcohol beverage is awful, beer from machine watered down with water.
Stayed 3 nights in Dec 2025

4/10 Poor

Donald

Stayed 1 night in Dec 2025

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities
Booked a room with double beds and gave me a single bed. They were not able to change the room saying hotel was full
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2025

10/10 Excellent

Luis A

Liked: Cleanliness, amenities, property conditions & facilities
The rooms we're clean the stuff very nice and friendly
Stayed 7 nights in Dec 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike that place! I don’t recommend it, it’s a horrible place to stay!
Stayed 5 nights in Nov 2025

6/10 Okay

daniel

Tv dint work , really can use an update
Stayed 1 night in Dec 2025

8/10 Good

Hein

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise due to construction
Stayed 7 nights in Nov 2025

6/10 Okay

Alejandra, Ducor

Stayed 2 nights in Dec 2025

10/10 Excellent

christian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Heinrich

Stayed 1 night in Nov 2025

6/10 Okay

Aileen

Stayed 10 nights in Nov 2025

10/10 Excellent

Janice

Stayed 1 night in Nov 2025

10/10 Excellent

Fanor A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but noosybdue to construction.
Stayed 5 nights in Nov 2025

2/10 Terrible

HUY

Disliked: Cleanliness, staff & service, amenities
Super loud hotel, they play music until midnight so good luck getting any sleep, unhelpful staff
Stayed 3 nights in Nov 2025

10/10 Excellent

christian

Traveled with family and small children
Liked: Cleanliness, amenities
Clean room and exelent customer service
Stayed 6 nights in Nov 2025

10/10 Excellent

EZEQUIEL

Business traveler
Liked: Cleanliness, staff & service, amenities
supeer
Stayed 1 night in Nov 2025

10/10 Excellent

Hilary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stay here every year. It never disappoints. The rooms are clean, the staff is friendly, and breakfast is very nice.
Stayed 3 nights in Nov 2025

8/10 Good

Edgar

Stayed 2 nights in Nov 2025

8/10 Good

olga

Liked: Cleanliness
Good hotel except the cooks take long to send you the food if you are going to pay almost lost my fly but the food was good
Stayed 1 night in Nov 2025

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