Krystal Vallarta

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Krystal Vallarta

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Reception
Terrace/patio
Deluxe Room, Sea View | View from room
View from property

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • Hotel Zone Beach
    ‪5 min walk‬
  • Cruise Ship Terminal
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

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Room options

Standard Room, 1 King Bed, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, Resort View

  • 473 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Standard Room, Garden View

8.0 out of 10
Very good
(26 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Resort View

  • 473 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)
  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

7.8 out of 10
Good
(30 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Mountain View

7.0 out of 10
Good
(4 reviews)
  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, Sea View

7.6 out of 10
Good
(11 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(19 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is within a 5-minute walk of sights such as La Isla and Playa de Oro. This 388-room hotel welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 5 min walk - 0.3 miles
  • Cruise Ship Terminal - 10 min walk - 0.6 miles
  • Malecon - 5 min drive - 3.1 miles
  • Playa de los Muertos - 7 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Vips - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
Krystal Vallarta features 3 outdoor pools, karaoke, and a gym. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a free kid's club.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and ironing boards are also standard.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Krystal Vallarta?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Jul 30, 2025 start from $105.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal, Hotel Zone Beach, and La Isla. You'll also find Malecon and Bay of Banderas within a short drive.

Is there parking available at Krystal Vallarta?

Yes, parking is offered for MXN 50 per day.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

Is Krystal Vallarta good for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and 3 restaurants.

Does Krystal Vallarta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Does Krystal Vallarta have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Krystal Vallarta?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 305 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 184 out of 1004 reviews
Rating 4 - Poor. 139 out of 1004 reviews
Rating 2 - Terrible. 137 out of 1004 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Stayed 2 nights in Apr 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities
Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking
Stayed 1 night in Apr 2025

10/10 Excellent

helia a de

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo el personal muy amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula Dawn, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. You can catch public transportation outside the hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Daniel

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction all around.
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Stayed 2 nights in Mar 2025

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness, staff & service
Live music entertainment
Stayed 3 nights in Apr 2025

8/10 Good

agapitus, gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Mar 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t mind construction so much as the restaurants being closed so no choice
Stayed 11 nights in Feb 2025

8/10 Good

daniel

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Traveled with group
Liked: Amenities, property conditions & facilities
Location is good...
Stayed 2 nights in Mar 2025

10/10 Excellent

AARON, Edmonton

Stayed 2 nights in Mar 2025

4/10 Poor

Mario enrique, Winchester

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
short on staff, construction not well planned out, restaurants not properly fill with fresh food.
Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
It was on the beach
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 14 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ocean View with a Construction Site

For the price, we felt the hotel was solid but we could not enjoy the ocean view as there was construction, non stop drilling going on all day. from 7am to 7pm. The rooms are paper thin and the next door snorer did not let us sleep good at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, corona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel in the downtown.
Stayed 4 nights in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Feb 2025

6/10 Okay

Dorrie Anne

Traveled with partner
Liked: Cleanliness, staff & service
The place is a bit rundown.
Stayed 7 nights in Feb 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We arrived and the room we got the bed was twin size bed! The electric outlet where out the window outlet which that’s dangerous. We moved room and disnt have towels I called reception twice took them more than two hours. Next morning I went to ask for more towels left the room for a a few hours came back and no towels!
Stayed 1 night in Feb 2025

8/10 Good

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Lori

Liked: Staff & service
Disliked: Property conditions & facilities
The resort was surrounded by a lot construction, and much was in disrepair. The desk side tables in the room were damaged, the phone did not work, for examples.
Stayed 1 night in Feb 2025