Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Breakfast available
Parking available
24/7 front desk
Room service
Bar

Explore the area

Avenida Las Garzas, Puerto Vallarta, JAL, 48300

Place, La Isla
‪3 min walk‬
Place, Cruise Ship Terminal
‪10 min walk‬
Place, Malecon
‪5 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪4 min drive‬

Room options

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

473 sq ft
Ocean view
Sleeps 2
1 King Bed

Superior Room, Resort View

473 sq ft
Resort view
Sleeps 4
2 Double Beds

Standard Room, Garden View

Very good

473 sq ft
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Resort View

473 sq ft
Resort view
Sleeps 2
1 King Bed

Standard Room, Ocean View

Very good

473 sq ft
Ocean view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Mountain View

430 sq ft
Mountain view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Garden View

Good

473 sq ft
Sleeps 2
1 King Bed

Deluxe Room, Mountain View

Good

430 sq ft
Mountain view
Sleeps 4
2 Double Beds

Standard Room

Sleeps 4
2 Double Beds

Deluxe Room, Sea View

Good

430 sq ft
Sea view
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Ocean View

Ocean view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Sea View

Good

430 sq ft
Sea view
Sleeps 2
1 King Bed

Superior Room, Ocean View

Ocean view
Sleeps 4
2 Double Beds

Double Room Deluxe with Sea View

430 sq ft
Sea view
Sleeps 4

Room Standard with Garden View

430 sq ft
Sleeps 2

Room Standard with Sea View

430 sq ft
Sea view
Sleeps 2

Room Deluxe with Mountain View

430 sq ft
Mountain view
Sleeps 2

Double Room Standard with Sea View

430 sq ft
Sea view
Sleeps 4

Double Room Deluxe with Mountain View

430 sq ft
Mountain view
Sleeps 4

Double Room Standard with Garden View

Exceptional

430 sq ft
Sleeps 4

Room Deluxe with Sea View

430 sq ft
Sea view
Sleeps 2

About the neighborhood

Puerto Vallarta

Located in Hotel Zone, Krystal Vallarta is within a 5-minute walk of sights such as La Isla and Playa de Oro. This 388-room hotel welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.

What's nearby

La Isla - 3 min walk - 0.2 miles
Hotel Zone Beach - 5 min walk - 0.3 miles
Cruise Ship Terminal - 10 min walk - 0.6 miles
Malecon - 5 min drive - 3.1 miles
Playa de los Muertos - 7 min drive - 4.1 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

‪Starbucks - ‬2 min walk
‪Monkey Business Vallarta - ‬2 min walk
‪Outback Steakhouse - ‬2 min walk
‪Hilton Lounge - ‬3 min walk
‪McCarthy’s - ‬2 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Krystal Vallarta features 3 outdoor pools, karaoke, and a gym. Self parking is available for MXN 50 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a free kid's club.

42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and ironing boards are also standard.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Hot Tub
All inclusive
Kids pool

$109 nightly

Oct 1 - Oct 2

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (MXN 50 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
2 bars/lounges
3 restaurants
A beach bar

Things to do

3 outdoor pools
Beach yoga
Free children's club
Gym
Karaoke
Outdoor pool (guest access)
Playground
Shopping
Waterslide

Family friendly

3 outdoor pools
Free children's club
Grocery/convenience store
Laundry facilities
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
3,600 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Banquet hall
Colonial architecture
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

42-inch smart TV with cable channels

Food and drink

Free bottled water
Limited room service

Air conditioning (climate-controlled)
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11:30 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 6:00 PM.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Krystal Hotel

Krystal Hotel Vallarta

Krystal Vallarta

Krystal Hotel Puerto Vallarta

Krystal Puerto Vallarta Hotel Puerto Vallarta

Krystal Resort Puerto Vallarta

Nh Hotel Puerto Vallarta

Nh Hotels Puerto Vallarta

Nh Krystal Puerto Vallarta

Nh Krystal Vallarta

Krystal Vallarta Hotel

Krystal Vallarta Resort

Krystal Resort

Krystal Vallarta Hotel

Krystal Vallarta Puerto Vallarta

Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Are there all-inclusive options at Krystal Vallarta?

Krystal Vallarta has all inclusive rates that come with all meals and onsite activities included. Activities include water fitness classes, dance classes, and live performances.

How much does it cost to stay at Krystal Vallarta?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Oct 15, 2025 start from $85.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Krystal Vallarta?

Krystal Vallarta offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Krystal Vallarta?

This hotel is situated in Hotel Zone within a 10-minute walk of Cruise Ship Terminal, La Isla, and Hotel Zone Beach. You'll also find Malecon and Bay of Banderas within a short drive.

Is there parking available at Krystal Vallarta?

Yes, parking is offered for MXN 50 per day.

Does Krystal Vallarta include a casino?

No, Krystal Vallarta doesn't have a casino.

Will I find an indoor pool at Krystal Vallarta?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Krystal Vallarta?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and 3 restaurants.

Does Krystal Vallarta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Vallarta feature a restaurant that includes a breakfast menu?

Yes, Krystal Vallarta has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Krystal Vallarta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Vallarta.

Does Krystal Vallarta have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Krystal Vallarta?

The closest major airport to Krystal Vallarta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 3.8 mi away (10 minutes by car).

Are there rooms with balconies at Krystal Vallarta?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Krystal Vallarta have a wedding venue on site?

Take advantage of the wedding venue at Krystal Vallarta if you plan to say "I do" during your trip.

Krystal Vallarta Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Ricardo

Jun 20, 2025

Disliked: Property conditions & facilities

I liked the customer service. I hated the downsizing of resort. The elimination of 1 pool , restaurant, bar and other amenities. Very poor communication with public. I felt decieved. Only 1 restaurant in service. The same menu all day. Pitiful. I won't go anymore. I believe this resort is going to be a at best 1 star huge motel. I wish it weren't true.

Stayed 2 nights in Jun 2025

8/10 Good

Howard

Traveled with partner

May 26, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Sketchy maid service, had to wait till afternoon to have out room serviced.

Stayed 5 nights in Mar 2025

10/10 Excellent

Samuel

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Apr 22, 2025

Stayed 2 nights in Apr 2025

2/10 Terrible

Irma

Apr 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Make sure they provide the right information you picked two beds and they give you what they want add the people who is going because they up charge for every single tho dog as well as the parking

Stayed 1 night in Apr 2025

10/10 Excellent

helia a de

Traveled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities

Todo el personal muy amable

Stayed 3 nights in Apr 2025

10/10 Excellent

Paula Dawn, Calgary

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

10/10 Excellent

Julio

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good area. You can catch public transportation outside the hotel

Stayed 3 nights in Mar 2025

6/10 Okay

Daniel

Apr 10, 2025

STAFF AND ADMIN ARE A DEFINITE STRENGTH ~ CONSTRUCTION NEXT DOOR (CANNOT BE HELPED) obstructs ocean ~ FOOD BUFFET WAS JUST OK

Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Traveled with family and small children

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was construction all around.

Stayed 1 night in Apr 2025

8/10 Good

Raymond

Apr 5, 2025

Stayed 2 nights in Mar 2025

6/10 Okay

Raymond

Traveled with family

Apr 5, 2025

Liked: Cleanliness, staff & service

Live music entertainment

Stayed 3 nights in Apr 2025

8/10 Good

agapitus, gainesville

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 6 nights in Mar 2025

6/10 Okay

Linda

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Didn’t mind construction so much as the restaurants being closed so no choice

Stayed 11 nights in Feb 2025

8/10 Good

daniel

Mar 19, 2025

Liked: Cleanliness

Stayed 3 nights in Mar 2025

10/10 Excellent

Samuel

Traveled with group

Mar 18, 2025

Liked: Amenities, property conditions & facilities

Location is good...

Stayed 2 nights in Mar 2025

10/10 Excellent

AARON, Edmonton

Mar 14, 2025

Stayed 2 nights in Mar 2025

4/10 Poor

Mario enrique, Winchester

Traveled with partner

Mar 13, 2025

Disliked: Staff & service, amenities, property conditions & facilities

short on staff, construction not well planned out, restaurants not properly fill with fresh food.

Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Mar 10, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

It was on the beach

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephan

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Stayed 14 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler

Mar 8, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Ocean View with a Construction Site

For the price, we felt the hotel was solid but we could not enjoy the ocean view as there was construction, non stop drilling going on all day. from 7am to 7pm. The rooms are paper thin and the next door snorer did not let us sleep good at all.

Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, corona

Mar 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice quiet hotel in the downtown.

Stayed 4 nights in Feb 2025

8/10 Good

Ronald

Mar 3, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 14 nights in Feb 2025

6/10 Okay

Dorrie Anne

Traveled with partner

Mar 2, 2025

Liked: Cleanliness, staff & service

The place is a bit rundown.

Stayed 7 nights in Feb 2025

4/10 Poor

Jessica

Traveled with family

Mar 1, 2025

Disliked: Cleanliness, staff & service, amenities

We arrived and the room we got the bed was twin size bed! The electric outlet where out the window outlet which that’s dangerous. We moved room and disnt have towels I called reception twice took them more than two hours. Next morning I went to ask for more towels left the room for a a few hours came back and no towels!

Stayed 1 night in Feb 2025