Casa Dona Susana

Adults-only beach hotel with outdoor pool

VIP Access

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Where to?

Dates

July 2025

August 2025

Enjoy al fresco dining amidst lush greenery and a serene pool view.

Enter a grand lobby with a high ceiling, decorative chandelier, and elegant column structure.

Experience serene coastal scenery with lush greenery and majestic rock formations.

Enjoy a restful stay in this serene room featuring a comfortable bed, a nightstand with a telephone, and a dresser with a mirror.

Enjoy expansive views from the multi-level balconies and relax in the spacious outdoor seating area.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All inclusive
24/7 front desk
Room service

Explore the area

Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380

Playa de los Muertos
‪2 min walk‬
Los Muertos Pier
‪2 min walk‬
Malecon
‪16 min walk‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪10 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Standard Room, 1 King Bed

Very good

Sleeps 2
1 King Bed

About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Casa Dona Susana is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 3.5-star hotel has 42 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Playa de los Muertos - 2 min walk - 0.1 miles
Los Muertos Pier - 2 min walk - 0.1 miles
Olas Altas Street - 2 min walk - 0.1 miles
Cuale Island - 7 min walk - 0.4 miles
Malecon - 16 min walk - 0.9 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

‪Pancho's Takos - ‬2 min walk
‪Starbucks - ‬2 min walk
‪Lix by Xocodiva - ‬2 min walk
‪Tuna Azul - ‬2 min walk
‪Joe Jack's Fish Shack - ‬2 min walk

About this property

Casa Dona Susana

Adults-only beach hotel with outdoor pool

Guests of Casa Dona Susana enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You'll find limited parking. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this adults-only hotel include a porter/bellhop, wedding services, and a garden.

Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.

Pool
All inclusive
Spa
Kids pool

$123 nightly

Aug 4 - Aug 5

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limited onsite parking

Food and drink

A restaurant
Snack bar/deli

Things to do

Outdoor pool

Conveniences

24-hour front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Garden
Terrace

Accessibility

Elevator

4 floors
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LED TV with cable channels

Food and drink

Room service

Air conditioning
Individual decor
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

This is an adults-only property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Pool access available from 10 AM to 10 PM.
Nearby construction work may cause some noise disturbance.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Casa Dona

Casa Dona Susana

Casa Dona Susana Hotel

Casa Dona Susana Hotel Puerto Vallarta

Casa Dona Susana Puerto Vallarta

Casa Susana

Dona Casa

Dona Casa Susana

Dona Susana

Susana Casa

Casa Dona Susana Hotel

Casa Dona Susana Puerto Vallarta

Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Can I book all-inclusive options at Casa Dona Susana?

Casa Dona Susana has all inclusive rates that come with all meals and onsite activities included.

How much does it cost to stay at Casa Dona Susana?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at Casa Dona Susana on Jul 18, 2025 start from $98.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Casa Dona Susana?

Casa Dona Susana provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Casa Dona Susana?

This hotel is situated in Romantic Zone, just steps from Playa de los Muertos and Los Muertos Pier, and within a short walk of Olas Altas Street. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Will I be able to park at Casa Dona Susana?

Yes, though parking is limited.

Does Casa Dona Susana include a casino?

No, Casa Dona Susana doesn't have a casino.

Is there an indoor pool at Casa Dona Susana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

What will couples enjoy most about a stay at Casa Dona Susana?

Amenities that appeal to couples at this adults-only hotel include premium bedding and a turndown service along with an outdoor pool.

Are there hot tubs at Casa Dona Susana?

No, this hotel doesn't have a spa tub.

Does Casa Dona Susana feature a restaurant that includes a breakfast menu?

No, Casa Dona Susana doesn't have a restaurant that serves breakfast.

Does Casa Dona Susana allow pets to stay for free?

No, pets aren't allowed at Casa Dona Susana.

Are there connecting rooms at Casa Dona Susana?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa Dona Susana?

The closest major airport to Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.7 mi away (29 minutes by car).

Are there rooms with balconies at Casa Dona Susana?

No, at Casa Dona Susana, there aren't any guestrooms that list a balcony.

Does Casa Dona Susana host weddings?

Take advantage of the wedding venue at Casa Dona Susana if you plan to say "I do" during your trip.

Casa Dona Susana Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Mark

May 6, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Unit in disrepair Bath faucet loose AC dripped every day all over unit floor

Stayed 3 nights in May 2025

8/10 Good

Denise

Apr 17, 2025

Liked: Amenities, property conditions & facilities

Loved the rooftop

Stayed 5 nights in Apr 2025

6/10 Okay

Linda-Ellen

Apr 17, 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Good location. Rooms without balconies were cramped and dark. Rooftop pool was cold and needed maintenance as tiles were lifting. Staff was nice.

Stayed 4 nights in Apr 2025

8/10 Good

Rodrigo De La

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Apr 2025

10/10 Excellent

Jeanette Renee

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the absolute best time at Casa Dona Susana! We wanted a week away with no kiddos so chose this location due to its adult only and it was wonderful. We did all inclusive which was perfect and everything that was included was well worth the price. Staff were so friendly and the entire location was clean and safe. We WILL BE BACK! Excited to bring our kids to the sister resort where they have suites for families. We LOVED the location and it made this trip magical.

Stayed 5 nights in Apr 2025

8/10 Good

Kendra

Traveled with partner

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved Casa Dona Susana! Would definitely stay again. Loved the access to Los Arcos all inclusive and the ability to walk almost everywhere we wanted to go. Staff were kind, attentive and went above and beyond. Felt safe and comfortable for our entire stay. There’s some construction going on around the area and near the pool but it didn’t intrude on our peaceful vacation at all!

Stayed 7 nights in Apr 2025

10/10 Excellent

Holly, Victoria

Traveled with partner

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great value on a budget. Friendly staff. Nice rooftop quiet pool area with comfy loungers.

Stayed 7 nights in Mar 2025

10/10 Excellent

RAMON

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Mar 2025

10/10 Excellent

rod

Traveled with partner

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and friendly staff.

Stayed 7 nights in Mar 2025

10/10 Excellent

JOSE

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is in a great location. Close to many little good restaurants and bars! And only a block away from the beach. The hotel is an older but very nice and super clean one. The pool area is also great and very relaxing. Some rooms are a bit on the smaller side so just make sure you book the correct one! Overall great place to stay at with a super friendly staff!!

Stayed 2 nights in Apr 2025

10/10 Excellent

PAUL

Traveled with partner

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location!

Stayed 9 nights in Mar 2025

6/10 Okay

Anthony

Apr 10, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

Location was great however the “all inclusive” option was quite strange, you needed to walk to its sister hotel down the street for meals. Room was also small and dark. Best part was the very quiet rooftop pool.

Stayed 4 nights in Mar 2025

10/10 Excellent

Grigore

Apr 10, 2025

Stayed 5 nights in Mar 2025

6/10 Okay

Marlene

Apr 9, 2025

Liked: Cleanliness, staff & service

Construction around property noisy

Stayed 1 night in Apr 2025

8/10 Good

Lynne

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Economical

Great hotel with a super breakfast buffet at the sister hotel Los Arcos a short block away. That dining area overlooks the beach. Breakfasts are served until noon which works great for late risers! The swimming pool is small on the roof top but that area is also quiet and has a bar area. There are views of the coastline to the north. The room had a comfortable king sized bed. A negative is the very narrow bathroom that is a step up from the bedroom and is difficult for two people to be in there at the same time. All said, we would return there for this economical convenience to the area which is known for the food, shops, and beach.

Stayed 6 nights in Mar 2025

2/10 Terrible

Toya

Apr 6, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

WCurtis

Traveled with partner

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience & very helpful staff

Stayed 4 nights in Mar 2025

6/10 Okay

Todd

Apr 1, 2025

Liked: Staff & service

Great central location in the romantic zone close to dining and shopping. The pool area was quiet and beautifully maintained with ample lounge chairs. The pool lounge was open during the day to order drinks and food. My room was very basic with no real windows to see outside unless you opened the curtained window to the courtyard which allowed everyone to see directly into the room. The courtyard seemed to amplify sound into the room, so it got noisy at times. There was only a table with two wood chairs for seating. I would definitely get an upgraded room if I were to stay again.

Stayed 8 nights in Mar 2025