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voco Royalty Puebla Downtown by IHG

Property class: 4
VIP Access

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Photo gallery for voco Royalty Puebla Downtown by IHG

An outdoor dining area with tables and chairs, a view of a historic building, and hanging pendant lights.
A table set with a candle, wine glasses, and a bowl of red roses, with a view of a building through a window.
A bar with a modern design, featuring a variety of liquor bottles and glasses on shelves.
A reception area with a chandelier, a reception desk, and a wall with the hotel name 'Voco' and 'An IHG Hotel' written on it.
A spacious hallway with a staircase, two armchairs, a small table, and decorative vases.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪1 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Room

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Room

Suite, 1 King Bed, Balcony (Cathedral View)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Room

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Cathedral View)

Room

Suite, 1 King Bed (Cathedral View)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

Room

Grand Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Room

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

Room

Grand Room, 2 Double Beds

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Room

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a telephone, and a small nightstand.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Puebla

Located in Puebla Historic Center, voco Royalty Puebla Downtown by IHG is next to popular attractions like Zócalo de Puebla and Puebla Cathedral. This 42-room, 4-star hotel has free in-room WiFi along with free valet parking and a gym.

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Santo Domingo Church - 3 min walk - 0.2 miles
  • Los Sapos Bazaar - 7 min walk - 0.4 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Restaurante Hotel Royalty - ‬1 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪El Globo - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Voco Royalty Puebla Downtown by IHG offers a gym, a rooftop terrace, and free WiFi in public areas. Free valet parking is included with your stay. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a terrace and laundry facilities.
Guests can expect free WiFi and plasma TVs with cable channels. Other standard amenities include safes, free tea bags/instant coffee, and wardrobes or closets.
Recreational amenities at the hotel include a fitness center.

Similar properties

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,010 reviews
$126 nightly
The price is $150
Nov 8 - Nov 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.6 miles
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Are free cancellation options available at voco Royalty Puebla Downtown by IHG?

Voco Royalty Puebla Downtown by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at voco Royalty Puebla Downtown by IHG?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown by IHG on Oct 25, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of voco Royalty Puebla Downtown by IHG?

This hotel is situated in Puebla Historic Center, just steps from Zócalo de Puebla and Palafoxiana Library, and within a short walk of Los Sapos Bazaar. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

Will I be able to park at voco Royalty Puebla Downtown by IHG?

Yes, valet parking is offered for free at the hotel.

Does voco Royalty Puebla Downtown by IHG have a casino on the premises?

No, voco Royalty Puebla Downtown by IHG doesn't have a casino.

Will I find an indoor pool at voco Royalty Puebla Downtown by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at voco Royalty Puebla Downtown by IHG?

There are plenty of amenities for couples at this hotel, including 2 restaurants, proposal/romance packages, and a bar/lounge.

Does voco Royalty Puebla Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does voco Royalty Puebla Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, voco Royalty Puebla Downtown by IHG has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will voco Royalty Puebla Downtown by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at voco Royalty Puebla Downtown by IHG.

Does voco Royalty Puebla Downtown by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from voco Royalty Puebla Downtown by IHG?

The closest major airport to voco Royalty Puebla Downtown by IHG is Puebla Intl. Airport (PBC), which is 22.5 mi away (42 minutes by car).

Can I book a room with a balcony at voco Royalty Puebla Downtown by IHG?

Yes, some guestrooms at voco Royalty Puebla Downtown by IHG offer a balcony.

voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 318 out of 410 reviews
Rating 8 - Good. 50 out of 410 reviews
Rating 6 - Okay. 24 out of 410 reviews
Rating 4 - Poor. 7 out of 410 reviews
Rating 2 - Terrible. 11 out of 410 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities exceeded expectations and staff was extremely helpful
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a central location with access to historical attractions. The room was clean and comfortable.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very helpful staff and consistently clean rooms
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lives up to its name; royalty. Luxury is another name for it. The staff is super friendly and professional. I will keep coming back!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is perfectly located.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and the location was perfect. In the center of the historic area, easy access to whatever you needed. Will definitely stay again. The only thing I hope was a a bit bigger was some of the rooms. A bit tight, but well equipped with everything you needed.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought my room would be bigger but perhaps I booked wrong. The view was best
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location and the city was full of life. Perfect location to see a new city.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place good location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms very clean, great restaurant facilities.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean staff very professional and location key to move around in the city very secure
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wverithing is good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good size room. Comfy bed and nice decoration. Really like it
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Friendly staff. Great location
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, super accommodating very clean attention to detail perfect location
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla
Stayed 1 night in Nov 2025