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Casona de los Sapos Hotel Boutique

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Puebla
VIP Access

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Photo gallery for Casona de los Sapos Hotel Boutique

Indoor pool, pool umbrellas, sun loungers
Property preview
Interior
Interior
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 7 Oriente 406, Centro Historico, Puebla, PUE, 72000
  • Place, Los Sapos Bazaar
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪49 min drive‬
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Room options

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Luxury Suite

Double Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite

Premier Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suite

  • 452 sq ft
  • Sleeps 3
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Los Angeles

Suite Los Angeles | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Los Angeles

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Talavera

Suite Talavera | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Talavera

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Deluxe

  • 365 sq ft
  • Sleeps 2

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Deluxe

  • 495 sq ft
  • Sleeps 4

View all photos for Room Superior

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room Superior

  • 538 sq ft
  • Sleeps 4

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About the neighborhood

Puebla

Located in Puebla Historic Center, Casona de los Sapos Hotel Boutique is next to Amparo Museum and Los Sapos Bazaar. This 19-room, 4.5-star hotel has a restaurant, a full-service spa, and an indoor pool. It's connected to the convention center in central Puebla and also close to Zócalo de Puebla and Angelopolis Commercial Center.

What's nearby

  • Los Sapos Bazaar - 2 min walk - 0.1 miles
  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • El Parian Market - 5 min walk - 0.3 miles
  • Puebla Convention Center - 8 min walk - 0.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪La Pasita - ‬2 min walk
  • ‪Cemitas y Tortas La Poblanita - ‬2 min walk
  • ‪Au Pain Chaud - Pan Artesanal - ‬1 min walk
  • ‪La Terminal - ‬2 min walk
  • ‪El Ídolo De México - ‬2 min walk

About this property

Casona de los Sapos Hotel Boutique

Luxury hotel with a full-service spa connected to the convention center in Puebla
Casona de los Sapos Hotel Boutique features a full-service spa, an indoor pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 500 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
52-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include balconies, minibars, and espresso makers.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casona de los Sapos Resta
  • La Francesita

Things to do

  • 24-hour health club
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 400 for children
  • Airport shuttle fee: MXN 500 per room (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casona los Sapos Hotel Boutique Puebla
Casona los Sapos Hotel Boutique
Casona los Sapos Boutique Puebla
Casona los Sapos Boutique
Casona De Los Sapos
Casona Los Sapos Puebla
Casona de los Sapos Hotel Boutique Hotel
Casona de los Sapos Hotel Boutique Puebla
Casona de los Sapos Hotel Boutique Hotel Puebla

Frequently asked questions

Is a free cancellation option available at Casona de los Sapos Hotel Boutique?

Casona de los Sapos Hotel Boutique offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do near Casona de los Sapos Hotel Boutique?

This hotel is situated in Puebla Historic Center, just steps from Los Sapos Bazaar and Amparo Museum, and within a short walk of Zócalo de Puebla. You'll also find Palafoxiana Library and El Parian Market less than a mile away.

Is parking available on site at Casona de los Sapos Hotel Boutique?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa available at Casona de los Sapos Hotel Boutique?

There is a full-service spa available for guests to enjoy and services include prenatal massages, Swedish massages, hydrotherapy, and Ayurvedic treatments.

Does Casona de los Sapos Hotel Boutique include a casino at the property?

No, Casona de los Sapos Hotel Boutique doesn't have a casino.

Is there an indoor pool at Casona de los Sapos Hotel Boutique?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Casona de los Sapos Hotel Boutique?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a restaurant with al fresco dining.

Are there hot tubs at Casona de los Sapos Hotel Boutique?

No, but this hotel does have a steam room.

Does Casona de los Sapos Hotel Boutique have a restaurant that serves breakfast?

Yes, Casona de los Sapos Hotel Boutique serves a cooked-to-order breakfast for a surcharge each morning at Casona de los Sapos Resta.

Does Casona de los Sapos Hotel Boutique allow pets to stay free of charge?

No, pets aren't allowed at Casona de los Sapos Hotel Boutique though service animals are welcome.

Does Casona de los Sapos Hotel Boutique have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Casona de los Sapos Hotel Boutique?

The closest major airport to Casona de los Sapos Hotel Boutique is Puebla Intl. Airport (PBC), which is 22.5 mi away (42 minutes by car).

Can I book a room with a balcony at Casona de los Sapos Hotel Boutique?

Yes, every guestroom at Casona de los Sapos Hotel Boutique comes with a balcony.

Does Casona de los Sapos Hotel Boutique have a wedding venue?

There are wedding services available at Casona de los Sapos Hotel Boutique if that's in your vacation plans.

Casona de los Sapos Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 193 reviews
Rating 8 - Good. 13 out of 193 reviews
Rating 6 - Okay. 6 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 2 out of 193 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria de los Angeles Alicia, CDMX

Stayed 4 nights in Aug 2025

10/10 Excellent

guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with my stay, the room very clean staff so friendly and accommodating. The food at the restaurants was excellent. Would highly recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility, friendly staff, good location. Very noisy from outside street. Very loud room next door, could listen to conversations from guests on the next room, paper this walls, did not supply enough complimentary drinking water.
Stayed 3 nights in Aug 2025

2/10 Terrible

Mauro

Stayed 1 night in Jun 2025

10/10 Excellent

brian, Grass Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the Centro Historico. I will stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Abel, arleta

Traveled with family
Liked: Cleanliness, amenities
.
Stayed 7 nights in May 2025

10/10 Excellent

joel

Stayed 2 nights in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel, food is excellent and very good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Parminder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, you can walk out to the square. Rooms decor and shower plumbing needs some work.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the hotel. But discovered that the exits have wrought iron gates that are locked at night. When I inquired about exits in case of fire they said they would have to unlock the gates. I believed this was entirely dangerous situation.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels very much safe around the area. Gret area to walk around and shop. Huge shopping districts that continue on. Property is great, clean staff is very polite rooms are spacious. Staff is very helpful. Tour buses around the block.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A bit loud
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to all the amenities that PUEBLA has to offer.Close to many great restaurants and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Ludmila

Stayed 1 night in Aug 2024

8/10 Good

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was fine, nice. The staff excellent. The rooftop pool needs repairs. The door to the bathroom near the pool is hard to open, the two doors are not aligned properly (we already mentioned to the staff on prior visit). No soap in the bathroom. The furniture on the sundeck is falling apart.
Stayed 1 night in Aug 2024

6/10 Okay

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in general. Previously I mostly stayed in the entry level suites which are excellent. This time however I made a mistake to book the presidential suite and it was a disaster. The space is amazing and artistic, with multiple windows, decorated by antiques and modern art. However the plumbing in the main bathroom did not work. When I book expensive suites I mostly look forward to the posh bathrooms, these I consider sanctuaries, but not this time.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was more than I expected. Beautiful accommodations. Food was great. Will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Lewisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff aleads attentive. Miguel at front desk always asking if everything was okay. He was able to accommodate my needs due to my chemical allergies thus my stay was very pleasant without any issues. Hotel is walking distance to the centro and there are many options for shopping and restaurants. I would recommend this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Charming renovated historic building. Our room faced the street and their bakery was below us. We were waken to the smell of freshly baked croissants. The staff Daniel and Oswald could not be more polite and attentive. Fabulous breakfast of delicious Mexican dishes like chilaquiles and enchiladas. Breakfast was included. The room was ample. Large window opened to the street. Centrally located. Walking distance to the cathedral, shopping and restaurants. No need for a car. Highly recommend restaurants Cabarrocas and Mural de los Poblanos. Both restaurants are two blocks away. I don’t recommend Casa del Mendrugo restaurante. Very disappointing. Not at all like the other restaurants that I mentioned. I highly recommend this hotel if you’re looking for a romantic experience in a charming place
Stayed 5 nights in Jul 2024

10/10 Excellent

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is full of beautiful art! In the middle of everything easy to walk to restaurants or churches or shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location and service
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location- top quality bed and bedding- very clean- would definitely book again
Stayed 3 nights in Feb 2024

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