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Casa Azulai Puebla Hotel Boutique

3.5 star property

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Photo gallery for Casa Azulai Puebla Hotel Boutique

A hotel facade with ornate blue and white tile patterns, wooden doors, and a balcony with wrought iron railings.
Terrace/patio
A hotel room with a bed, a television, a desk, and a chair.
Terrace/patio
50-inch Smart TV with cable channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a telephone.

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden door, a mirror, a nightstand with a lamp, and a wall-mounted decorative piece.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden wardrobe, a small table, and a hanging light fixture.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room

A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.

Executive Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Room

A hotel room with a bed, a television, a desk, and a chair.

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puebla

Located in Puebla Historic Center, Casa Azulai Puebla Hotel Boutique is a leisurely stroll from popular sights such as Zócalo de Puebla and Puebla Cathedral. The 16 rooms at this 3.5-star hotel include Smart TVs, TVs, and Select Comfort beds.

What's nearby

  • El Parian Market - 1 min walk - 0.1 miles
  • Puebla Convention Center - 2 min walk - 0.1 miles
  • Artist Quarter - 2 min walk - 0.1 miles
  • Zócalo de Puebla - 8 min walk - 0.5 miles
  • Puebla Cathedral - 10 min walk - 0.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪Pozolería Matamoros - ‬2 min walk
  • ‪Tarlets Coffee - ‬3 min walk
  • ‪Caléndula - ‬2 min walk
  • ‪Fonda La Poblana - ‬1 min walk
  • ‪Restaurante La Fonda - ‬1 min walk

About this property

Casa Azulai Puebla Hotel Boutique

Casa Azulai Puebla Hotel Boutique features free WiFi in public areas, meeting rooms, and a business center. Front-desk staff are standing by 24/7 to assist with any requests. This spa hotel also has a banquet hall.
Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Select Comfort beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, ironing boards, and wardrobes or closets. Change of towels is available on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 200 per day); reservations required

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 290 for adults and MXN 290 for children
  • Nearby parking fee: MXN 200 per day(1640 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).
Property Registration Number GIR090206KG2

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Frequently asked questions

Are free cancellation options available at Casa Azulai Puebla Hotel Boutique?

Casa Azulai Puebla Hotel Boutique offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Casa Azulai Puebla Hotel Boutique?

This hotel is situated in Puebla Historic Center, just steps from El Parian Market and Alfenique House, and within a short walk of Zócalo de Puebla. You'll also find Cuauhtemoc Stadium and Angelopolis Commercial Center within a short drive.

Is there parking available at Casa Azulai Puebla Hotel Boutique?

No, there isn't parking at the hotel but you'll find nearby parking for MXN 200 per day (off-site parking (reservations required)).

Is there a spa at Casa Azulai Puebla Hotel Boutique?

Externo is the hotel's spa and services include deep-tissue massages and facials.

Does Casa Azulai Puebla Hotel Boutique feature a casino on the premises?

No, Casa Azulai Puebla Hotel Boutique doesn't have a casino.

Is there an indoor pool at Casa Azulai Puebla Hotel Boutique?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa Azulai Puebla Hotel Boutique?

There are many amenities for couples at this hotel, including a chef service, a fireplace in some guestrooms, as well as a restaurant.

Are there hot tubs at Casa Azulai Puebla Hotel Boutique?

No, there isn't a spa tub at this hotel.

Does Casa Azulai Puebla Hotel Boutique have a restaurant that serves breakfast?

Yes, Casa Azulai Puebla Hotel Boutique serves a cooked-to-order breakfast for a surcharge each morning at Azul Raíz.

Does Casa Azulai Puebla Hotel Boutique allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Azulai Puebla Hotel Boutique.

Are there connecting rooms at Casa Azulai Puebla Hotel Boutique?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa Azulai Puebla Hotel Boutique?

The closest major airport to Casa Azulai Puebla Hotel Boutique is Puebla Intl. Airport (PBC), which is 22.4 mi away (41 minutes by car).

Are there rooms with balconies at Casa Azulai Puebla Hotel Boutique?

Yes, some guestrooms at Casa Azulai Puebla Hotel Boutique offer a balcony and may feature city views.

Casa Azulai Puebla Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 178 out of 230 reviews
Rating 8 - Good. 39 out of 230 reviews
Rating 6 - Okay. 11 out of 230 reviews
Rating 4 - Poor. 2 out of 230 reviews
Rating 2 - Terrible. 0 out of 230 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking space available. But the property is very nice and clean. we used Uber. The HOTEL sign was very small, excellent place to relax and walking distance to all the center/ Downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. We would definitely return for another stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful inside and the room was very large and clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great job renovating an historic building. Only 16 rooms nicely done. Close walk to centro historico. Lots of coffee shops and restaurants close by. Safe area. Relatively quiet. Nice beds and pillows.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Radames

Liked: Cleanliness, property conditions & facilities
Very comfortable room, very clean, the staff are super nice and respectful Hotel is only a couple of blocks from the main park (zocalo) and lots of restaurants and shops I would stay here again and highly recommend it
Stayed 3 nights in Nov 2025
Verified

8/10 Good

alvaro

Liked: Cleanliness, amenities, property conditions & facilities
very clean rooms. very friendly and helpful staff. very good restaurant. close to downtown
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, property conditions & facilities
This was a quiet hotel within walking distance of the Zocalo. The staff was super friendly and helpful. The rooms were spacious and and beautifully decorated in the traditional style of Puebla.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. People were amazing, very nice and always willing to help!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean and staff was friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the historic center.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything within a walking distance, nice cozy hotel, friendly staff.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The beds were very comfortable and everything was clean. On the other hand,
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and convenient!!!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Casa Azulai in Puebla. The location couldn’t be better—just a few blocks from the Zócalo, making it easy for us to walk and explore the city. The hotel is spotless, and the rooms are beautiful, with incredibly comfortable beds and soft sheets that made every night relaxing. Honestly, all the pictures fall short compared to how stunning this hotel really is. The colonial architecture throughout the property is truly breathtaking and made our stay feel even more special. The staff were always so kind and welcoming, and they even held our luggage for a few hours after checkout, which helped us enjoy our last day without rushing. We would definitely stay here again and highly recommend Casa Azulai to anyone visiting Puebla!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, amenities
Service was great. Room stunk like sewage, it was so bad we had to keep the sliding door opened and bathroom door closed most of the time. We even had our air freshener but still overpowering. The sliding door did not lock , we had to sleep with the fear someone could come in and steal our stuff. They need to fix the door and fix the sewage problem. Room was good , big and clean but other than that, definitely stay somewhere closer to zocalo even if you pay a bit more.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent my birthday at this hotel while traveling to Puebla, and it was a wonderful experience. The hotel looks just as pictured—if not even nicer. The staff were very kind and helpful, especially Sandra and Alex, Elinea who went out of their way to give us directions and great recommendations on where to go. Their hospitality really made the stay special. I would definitely come back and spend more time here
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, loved the Hotel.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasant place, very clean, convinced, safe. The food was delicious, great view. The rooms werw very clean and comfortable. And the staff were very helpful and polite. We will definitely will come back.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

miriam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing from the customer service to the architecture to everything that followed after that. I definitely recommend staying there and I would gladly stay there again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and staff, room was spacious and clean. The hotel was beautiful and in an excellent location. The only issue was that the room was not well isolated, so the noise coming from the street was loud at night. It wasn't a dealbreaker for us, but it woke us up a few times. Still, I would book again.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except there is a lot of noise
Stayed 3 nights in Oct 2025