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Urban Puebla by Grupo Amber

3.5 star property

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Photo gallery for Urban Puebla by Grupo Amber

Hallway
Superior Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Reception
Standard Suite | Soundproofing, bed sheets
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Calle Cholula 11, Colonia La Paz, Puebla, PUE, 72160
  • Place, Fuente de los Frailes
    ‪3 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪5 min drive‬
  • Place, Galerías Serdán
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Soundproofing, bed sheets

Standard Suite

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Soundproofing, bed sheets

Junior Suite

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Soundproofing, bed sheets

Superior Suite

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Soundproofing, bed sheets

Superior Suite

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Soundproofing, bed sheets

Deluxe Suite

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puebla

Located in La Paz within a short walk of Fuente de los Frailes, Urban Puebla by Grupo Amber is within a mile (2 km) of Centro de Artes Crazy Ibiza. This 16-room, 3.5-star hotel welcomes guests with conveniences like free self parking and a 24-hour front desk.

What's nearby

  • Fuente de los Frailes - 3 min walk - 0.2 miles
  • Triangulo Las Animas Shopping Center - 5 min drive - 1.2 miles
  • Galerías Serdán - 5 min drive - 1.4 miles
  • National Museum of Mexican Railroads - 8 min drive - 1.9 miles
  • Cuexcomate Volcano - 9 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪El Parrillaje - ‬3 min walk
  • ‪Breaking Bread - ‬6 min walk
  • ‪Toscalia - ‬4 min walk
  • ‪Torano Restaurante - ‬2 min walk
  • ‪Barra Café 77 - ‬2 min walk

About this property

Urban Puebla by Grupo Amber

Guests of Urban Puebla by Grupo Amber have access to free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready.
43-inch flat-screen TVs come with cable channels. Free toiletries and wardrobes or closets are also standard. Housekeeping is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 5550620602

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Urban by Arkana
Arkana Urban Collection
Urban Arkana by Rotamundos
Collection O Urban by Arkana
Urban Group Amber Collection O
Urban Grupo Amber Collection O
Urban Puebla by Grupo Amber Hotel
Urban Puebla by Grupo Amber Puebla
Urban Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

What's there to see within easy reach of Urban Puebla by Grupo Amber?

This hotel is situated in La Paz within a short 5-minute walk of Fuente de los Frailes and also 16 minutes on foot from Centro de Artes Crazy Ibiza. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

How much does it cost to stay at Urban Puebla by Grupo Amber?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Urban Puebla by Grupo Amber on Jun 22, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Urban Puebla by Grupo Amber?

Yes, self parking is offered for free at the hotel.

Does Urban Puebla by Grupo Amber feature a casino?

No, Urban Puebla by Grupo Amber doesn't have a casino.

Will I find an indoor pool at Urban Puebla by Grupo Amber?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Urban Puebla by Grupo Amber?

Amenities at this hotel that appeal to couples include streaming services and a 24-hour front desk.

Are there hot tubs at Urban Puebla by Grupo Amber?

No, this hotel doesn't have a spa tub.

Does Urban Puebla by Grupo Amber feature a restaurant that includes a breakfast menu?

No, Urban Puebla by Grupo Amber doesn't have a restaurant that serves breakfast.

Will Urban Puebla by Grupo Amber allow pets to stay free of charge?

No, pets aren't allowed at Urban Puebla by Grupo Amber.

Are there connecting rooms at Urban Puebla by Grupo Amber?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Urban Puebla by Grupo Amber?

The closest major airport to Urban Puebla by Grupo Amber is Puebla Intl. Airport (PBC), which is 21.7 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Urban Puebla by Grupo Amber?

Yes, some guestrooms at Urban Puebla by Grupo Amber offer a patio.

Urban Puebla by Grupo Amber Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 95 reviews
Rating 8 - Good. 27 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Hugo

Liked: Staff & service
Lobby in front of room in a small area, you can here what is going on there and garage door under the room, open several times at night or early in the morning while trying to rest, really noise, room really nice, no a/c available
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente, no hay ruido, esta muy limpio y esta muy lujoso
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excepcional, el cuarto grande y muy limpio, estacionamiento seguro. Me volvería a hospedar.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Juan Pablo

Liked: Cleanliness, property conditions & facilities, room comfort

Mal servicio de un encargado

al final se quedó una persona extra y llegó un encargado y dijo que no podía estar en la habitación. altas horas de la noche. le dije que pagaría su costo extra pero se negó a aceptarlo y quería sacarla del hotel en ese momento. se me hizo un pésimo criterio, al final me enteré que sí se podía pagar una persona extra.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Una gran sorpresa por lo bien que está tanto la ubicación, comodidad, limpieza y otros como el precio!!!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

DIEGO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran servicio!!

Excelente!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato, excelentes instalaciones
Stayed 1 night in May 2024
Verified

8/10 Good

Susana

Importante limpieza

Muy bien la atención muy buena solo si el personal de limpieza debería hacerlo mejor ya q solo se vio como q te dieron la cama pero no cambiaron sábanas y la limpieza por encimita porque ni movieron muebles pero en general bien, creo q la limpieza es muy importante
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Colchón y almohadas muy duros. Mi esposa y yo dormimos poco y mal por culpa de la incomodidad de la cama. No había shampoo ni jabón en los dispensadores del baño.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

javier a

Liked: Cleanliness
Disliked: Staff & service

No volvería!

En primer lugar llegamos hora y media antes y para ingresar al cuarto que estaba disponible nos cobraban $250 2. Las toallas tenian hoyos y pedimos que nos la cambiaran. Aparte el cuarto era para 4 personas y solo pusieron toallas para 2. 3.El primer día a las 3 am aprox. Empezó a sonar el detector de humo y no había forma de llamar a recepción. Mandamos mensaje x WhatsApp y nadie respondió. Al Día siguiente Quitaron el detector. 3. Por error nuestro, escogimos un hotel sin aire acondicionado, le pedimos a la recepcionista Laura (turno de la mañana), a la cual un día antes le llamamos por teléfono y nos comentó que nos proporcionaría un aire acondicionado portátil, y la sorpresa fue que nos dio un ventilador pequeño. Al pedirle otro ventilador, Nos dijo que no había, si tomarse la molestia de buscar otro o checar si había en otros cuartos. Sin embargo, la recepcionista de nombre Vero (turno por la noche) Muy amable, fue al cuarto para checar el ventilador que nos había dado Laura y nos consiguió uno mucho mejor. La recepcionista Laura sin iniciativa para darnos una solución, nada amable.
Stayed 2 nights in May 2024
Verified

8/10 Good

oportufed

Liked: Amenities
No tiene logotipo
Stayed 1 night in May 2024
Verified

4/10 Poor

JACOBO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
En el reglamento se enfocan mucho e insisten en que debe uno ser cuidadoso y limpio al usar toallas, sábanas, etc, lo malo es que el hotel no es capaz de darte una habitación con sábanas limpias, toallas y superficies, la limpieza de la habitación que me asignaron muy mala, el servicio del personal fue bueno, se disculparon por el inconveniente pero definitivamente no volvería a quedarme ahí.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Ma de los Ángeles

Liked: Cleanliness
Demasiado impersonal
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien Cómodo el lugar Para descansar
Stayed 1 night in Feb 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo para hospedarse, zona segura y de fácil acceso.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones y atención.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Guille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son modernas, muy lindas visualmente pero se escucha todo lo de las otras habitaciones, cuando hablan, salen, etc. El trato de todo el personal fue muy bueno, atentos y amables. Lo que no me gustó fue que cada que sales y entras debes dejar tu llave y en la noche también la del carro.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Jaime

Liked: Cleanliness, property conditions & facilities
Me pareció muy buenas las instalaciones y limpias, pero llegamos una hora y media antes, y aunque ya estaba la habitación disponible, solo podían entregarlas a las 3PM, sino, nos cobraban medio día mas, si queríamos ocuparla en el momento en que habíamos llegado. Creo que es una política bastante absurda, si no tiene ningún costo adicional el poder usar la habitación antes, pero si tiene un valor de experiencia que me hace pensar en no repetir nuevamente hospedarme en este hotel
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Darika Shasai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos la pasamos muy bien, solo que fue difícil localizarla porque no tiene ningún letrero o señalamiento y la habitación que nos toco tenía una pared junto a la cama manchada
Stayed 1 night in Jul 2023
Verified

8/10 Good

K Y

Liked: Cleanliness, staff & service, property conditions & facilities
Mycket ljud. Kunde ej sova bra
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Pablo

Disliked: Staff & service
Tuve una mala experiencia. No puedo hablar de las amenidades o limpieza del hotel, pero si de la experiencia que tuve al llegar. Iba con mi pareja a pasar el fin de semana y al mismo tiempo que veníamos llegando, llegó un grupo de tres hombres y siete mujeres; solo pude imaginarme que iban "de fiesta" y que seguramente harían ruido en el o los cuartos. Inmediatamente tomé mis cosas y me fui del hotel. Por instalaciones, review y fotografías el lugar se ve muy bien y es por esto que habíamos decidido quedarnos en él, pero no quisiera pensar que la gente lo use como hotel de paso o para ese tipo de fiestas. Quizá mi experiencia es una en un millón y espero no les suceda.