See all properties

Urban Puebla by Grupo Amber

Property class: 3.5

Choose dates to view prices

Photo gallery for Urban Puebla by Grupo Amber

A modern interior with a glass partition, a staircase, and a marble floor.
A modern multi-story residential building with a garage, large windows, and a tree in the foreground.
A modern building with a glass facade, outdoor seating, and a variety of plants.
A modern hotel room with a large bed, a flat-screen TV on a wooden stand, and a sliding glass door leading to an outdoor area.
A modern reception area with a marble floor, wooden reception desk, and a glass-top table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk

Explore the area

View in a map
Calle Cholula 11, Colonia La Paz, Puebla, PUE, 72160
  • Place, Fuente de los Frailes
    ‪3 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪5 min drive‬
  • Place, Galerías Serdán
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Suite

A modern room with a glass door leading to a balcony, a round wooden table, a black wireframe chair, and a yellow wall.

Standard Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a bed, a TV on a small table, and a large window with a view.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern hotel room with a bed, a wooden side table, a round chair, and a built-in bookshelf.

Superior Suite

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern hotel room with two beds, a black chair, and a painting on the wall.

Superior Suite

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, and a chair, a staircase, and a large window with a view.

Deluxe Suite

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
A hotel courtyard with a swimming pool, outdoor seating, and string lights.

InterContinental Presidente Puebla by IHG

Puebla
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.2 out of 10, Wonderful, 1,006 reviews
$97 nightly
The price is $115
Sep 8 - Sep 9
Total with taxes and fees
InterContinental Presidente Puebla by IHG

About the neighborhood

Puebla

Located in La Paz within a short walk of Fuente de los Frailes, Urban Puebla by Grupo Amber is within a mile (2 km) of Triangulo Las Animas Shopping Center. This 16-room, 3.5-star hotel welcomes guests with conveniences like free self parking and a 24-hour front desk.

What's nearby

  • Fuente de los Frailes - 3 min walk - 0.2 miles
  • Triangulo Las Animas Shopping Center - 5 min drive - 1.2 miles
  • Galerías Serdán - 5 min drive - 1.4 miles
  • Plaza de Revolución - 6 min drive - 1.7 miles
  • Museum of the Mexican Army and Air Force - 7 min drive - 1.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪Toscalia - ‬4 min walk
  • ‪El Parrillaje - ‬3 min walk
  • ‪Santa Clara - ‬2 min walk
  • ‪La Piccola Italia - ‬2 min walk
  • ‪El Desdén-Cantina Gastronómica - ‬5 min walk

About this property

Urban Puebla by Grupo Amber

Guests of Urban Puebla by Grupo Amber have access to free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready.
43-inch flat-screen TVs come with cable channels. Free toiletries and wardrobes or closets are also standard. Housekeeping is available on request.

Similar properties

NH Puebla Finsa
Puebla
  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 495 reviews
$62 nightly
The price is $74
Oct 1 - Oct 2
Total with taxes and fees
NH Puebla Finsa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 5550620602

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Urban by Arkana
Arkana Urban Collection
Urban Arkana by Rotamundos
Collection O Urban by Arkana
Urban Group Amber Collection O
Urban Grupo Amber Collection O
Urban Puebla by Grupo Amber Hotel
Urban Puebla by Grupo Amber Puebla
Urban Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

What's there to see within easy reach of Urban Puebla by Grupo Amber?

This hotel is situated in La Paz within a short 5-minute walk of Fuente de los Frailes. You'll also find Zócalo de Puebla and Triangulo Las Animas Shopping Center within a short drive.

How much does it cost to stay at Urban Puebla by Grupo Amber?

As of Sep 1, 2026, prices found for a 1-night stay for 2 adults at Urban Puebla by Grupo Amber on Sep 2, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Urban Puebla by Grupo Amber?

Yes, self parking is offered for free at the hotel.

Does Urban Puebla by Grupo Amber feature a casino?

No, Urban Puebla by Grupo Amber doesn't have a casino.

Will I find an indoor pool at Urban Puebla by Grupo Amber?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Urban Puebla by Grupo Amber?

Amenities at this hotel that appeal to couples include streaming services and a 24-hour front desk.

Are there hot tubs at Urban Puebla by Grupo Amber?

No, this hotel doesn't have a spa tub.

Does Urban Puebla by Grupo Amber feature a restaurant that includes a breakfast menu?

No, Urban Puebla by Grupo Amber doesn't have a restaurant that serves breakfast.

Will Urban Puebla by Grupo Amber allow pets to stay free of charge?

No, pets aren't allowed at Urban Puebla by Grupo Amber.

Are there connecting rooms at Urban Puebla by Grupo Amber?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Urban Puebla by Grupo Amber?

The closest major airport to Urban Puebla by Grupo Amber is Puebla Intl. Airport (PBC), which is 21.7 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Urban Puebla by Grupo Amber?

Yes, some guestrooms at Urban Puebla by Grupo Amber offer a patio.

Urban Puebla by Grupo Amber Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 31 out of 107 reviews
Rating 6 - Okay. 5 out of 107 reviews
Rating 4 - Poor. 6 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure, but limited to 7 vehicles
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Hugo

Liked: Staff & service
Lobby in front of room in a small area, you can here what is going on there and garage door under the room, open several times at night or early in the morning while trying to rest, really noise, room really nice, no a/c available
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitacion, personal muy amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí muy agusto en mi estancia, zona segura, lugar lindo, limpio y comodo muy recomendado
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Juan Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy pequeña, no tiene escritorio ni silla para trabajar, no ponen pañuelos desechables, no tienen aire acondicionado, no ponen toallas para secar manos y las toallas que hay para la regadera eran blancas ahora son grises y el estacionamiento que ofrecen es limitado, cuando regresas a descansar ruegas porque haya lugar disponible
Stayed 4 nights in May 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, la única crítica que podría hacer es un poco fuerte el aromatizante que ponen en la habitación, ya que en lo personal soy alérgico a ciertos aromas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si es fácil de llegar
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones no aíslan el ruido externo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente, no hay ruido, esta muy limpio y esta muy lujoso
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excepcional, el cuarto grande y muy limpio, estacionamiento seguro. Me volvería a hospedar.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Juan Pablo

Liked: Cleanliness, property conditions & facilities, room comfort

Mal servicio de un encargado

al final se quedó una persona extra y llegó un encargado y dijo que no podía estar en la habitación. altas horas de la noche. le dije que pagaría su costo extra pero se negó a aceptarlo y quería sacarla del hotel en ese momento. se me hizo un pésimo criterio, al final me enteré que sí se podía pagar una persona extra.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Una gran sorpresa por lo bien que está tanto la ubicación, comodidad, limpieza y otros como el precio!!!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

DIEGO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran servicio!!

Excelente!!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato, excelentes instalaciones
Stayed 1 night in May 2024
Verified review

8/10 Good

Susana

Importante limpieza

Muy bien la atención muy buena solo si el personal de limpieza debería hacerlo mejor ya q solo se vio como q te dieron la cama pero no cambiaron sábanas y la limpieza por encimita porque ni movieron muebles pero en general bien, creo q la limpieza es muy importante
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Colchón y almohadas muy duros. Mi esposa y yo dormimos poco y mal por culpa de la incomodidad de la cama. No había shampoo ni jabón en los dispensadores del baño.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

javier a

Liked: Cleanliness
Disliked: Staff & service

No volvería!

En primer lugar llegamos hora y media antes y para ingresar al cuarto que estaba disponible nos cobraban $250 2. Las toallas tenian hoyos y pedimos que nos la cambiaran. Aparte el cuarto era para 4 personas y solo pusieron toallas para 2. 3.El primer día a las 3 am aprox. Empezó a sonar el detector de humo y no había forma de llamar a recepción. Mandamos mensaje x WhatsApp y nadie respondió. Al Día siguiente Quitaron el detector. 3. Por error nuestro, escogimos un hotel sin aire acondicionado, le pedimos a la recepcionista Laura (turno de la mañana), a la cual un día antes le llamamos por teléfono y nos comentó que nos proporcionaría un aire acondicionado portátil, y la sorpresa fue que nos dio un ventilador pequeño. Al pedirle otro ventilador, Nos dijo que no había, si tomarse la molestia de buscar otro o checar si había en otros cuartos. Sin embargo, la recepcionista de nombre Vero (turno por la noche) Muy amable, fue al cuarto para checar el ventilador que nos había dado Laura y nos consiguió uno mucho mejor. La recepcionista Laura sin iniciativa para darnos una solución, nada amable.
Stayed 2 nights in May 2024
Verified review

8/10 Good

oportufed

Liked: Amenities
No tiene logotipo
Stayed 1 night in May 2024
Verified review

4/10 Poor

JACOBO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
En el reglamento se enfocan mucho e insisten en que debe uno ser cuidadoso y limpio al usar toallas, sábanas, etc, lo malo es que el hotel no es capaz de darte una habitación con sábanas limpias, toallas y superficies, la limpieza de la habitación que me asignaron muy mala, el servicio del personal fue bueno, se disculparon por el inconveniente pero definitivamente no volvería a quedarme ahí.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Ma de los Ángeles

Liked: Cleanliness
Demasiado impersonal
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien Cómodo el lugar Para descansar
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo para hospedarse, zona segura y de fácil acceso.
Stayed 1 night in Jan 2024