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Aristos Puebla

Property class: 4.5

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Photo gallery for Aristos Puebla

Living area
Room
Banquet hall
Living area
Restaurant

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Av. Reforma, 533, Col. Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪7 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, El Parian Market
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

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Blackout drapes, WiFi (free)

Room

  • City view
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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A hotel room with a bed, a dresser, a mirror, a painting, and a wall-mounted light.

Room

  • City view
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Blackout drapes, WiFi (free)

Room

  • City view
  • 183 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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Blackout drapes, WiFi (free)

Room

  • City view
  • 1076 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Blackout drapes, WiFi (free)

Room

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room

Blackout drapes, WiFi (free)

Room

  • City view
  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Blackout drapes, WiFi (free)

Room

  • City view
  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Presidential

Blackout drapes, WiFi (free)

Suite Presidential

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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Blackout drapes, WiFi (free)

Double Suite

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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Blackout drapes, WiFi (free)

Twin Suite Junior

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Blackout drapes, WiFi (free)

Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed
  • Free WiFi

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Blackout drapes, WiFi (free)

Room

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room

A hotel room with a bed, a dresser, a mirror, a painting, and a wall-mounted light.

Room

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Puebla

Located in Puebla Historic Center, Aristos Puebla is within a 10-minute stroll of sights such as Zócalo de Puebla and Uriarte Talavera. This 122-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.4 miles
  • Puebla Cathedral - 8 min walk - 0.5 miles
  • Santo Domingo Church - 10 min walk - 0.6 miles
  • El Parian Market - 13 min walk - 0.7 miles
  • Puebla Convention Center - 17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 16 min walk
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Fonda de Santa Clara - ‬4 min walk
  • OCHO30.4
  • ‪Fonda Margarita - ‬3 min walk
  • ‪El Corona - ‬1 min walk
  • ‪Tacos Árabes Bagdad - ‬4 min walk

About this property

Aristos Puebla

Aristos Puebla features an outdoor pool, a children's pool, and a gym. Parking is MXN 50.00 per day (MXN 50 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 600 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Similar properties

Exterior
NH Puebla Centro Histórico
Puebla Historic Center
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,611 reviews
$63 nightly
The price is $75
Sep 16 - Sep 17
Total with taxes and fees
NH Puebla Centro Histórico

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (MXN 50 per day)
  • Secured, covered valet parking on site (MXN 50 per day; includes in/out privileges)
  • Secured, covered extended parking on site (MXN 50 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 to 300 for adults and MXN 150 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colorines

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 for adults, and MXN 150 to 150 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 50.00 per day (in/out privileges)
  • Covered valet parking fee: MXN 50 per day (in/out privileges)
  • Covered extended parking fee: MXN 50 per day
  • Towels available for a fee (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aristos Hotel Puebla
Aristos Puebla
Aristos Puebla Hotel
Aristos Hotel
Aristos Puebla Hotel
Aristos Puebla Puebla
Aristos Puebla Hotel Puebla

Frequently asked questions

Are free cancellation options available at Aristos Puebla?

Aristos Puebla provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do near Aristos Puebla?

This hotel is situated in Puebla Historic Center within a 10-minute walk of Zócalo de Puebla, Rosario Chapel, and Palafoxiana Library. You'll also find El Parian Market and Amparo Museum less than a mile away.

Is there parking available at Aristos Puebla?

Yes, valet parking is offered for MXN 50 per day with in/out privileges and self parking is available for MXN 50 per day with in/out privileges.

Does Aristos Puebla have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this hotel.

Does Aristos Puebla feature a casino?

No, Aristos Puebla doesn't have a casino.

Is there an indoor pool at Aristos Puebla?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Aristos Puebla?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature chef service.

Are there hot tubs at Aristos Puebla?

No, but this hotel does have a sauna.

Does Aristos Puebla have a restaurant that serves breakfast?

Yes, Aristos Puebla serves a cooked-to-order breakfast for a surcharge each morning at Colorines.

Does Aristos Puebla allow pets to stay for free?

Although pets can't stay for free, they are welcome at Aristos Puebla.

Are there connecting rooms at Aristos Puebla?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Aristos Puebla?

The closest major airport to Aristos Puebla is Puebla Intl. Airport (PBC), which is 21 mi away (43 minutes by car).

Are there rooms with balconies at Aristos Puebla?

No, you won't find guestrooms with balconies at Aristos Puebla.

Does Aristos Puebla have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Aristos Puebla.

Aristos Puebla Reviews

Reviews

6.4
Rating 10 - Excellent. 129 out of 961 reviews
Rating 8 - Good. 258 out of 961 reviews
Rating 6 - Okay. 318 out of 961 reviews
Rating 4 - Poor. 142 out of 961 reviews
Rating 2 - Terrible. 114 out of 961 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

María del Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in May 2025
Verified review

6/10 Okay

Humberto

Bathroom condition,
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

DIANA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El baño no funcionaba, el aire estaba caliente, la habitacion estaba miy caliente, el elevador terrible
Stayed 1 night in May 2026
Verified review

4/10 Poor

Laura karina

Liked: Cleanliness
La oferta de este hotel es mentira, dijeron que tenía alberca y no fue así, estaba fuera de servicio, y la tina de hidromasaje también olvídenla tiene un horario muy limitado,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PLACENTERO

Muy placentero el hotel
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descuidado ya no sirve la alberca y siguen diciendo q si hay una decepción!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Roberto

Liked: Cleanliness
La gente que sube las maletas a la habitación y reciben los autos para estacionarlos son super amables y serviciales, en mostrador me toco cuando hice mi check in un joven que fue amable nada espectacular pero amable, sin embargo los días posteriores estaban en recepción dos diferentes chicas que les falta muchisimo servicio al cliente, un par de ocasiones las encontré con otras personas platicando y comiendo en la recepción, el hotel necesita renovaciones se siente y se ve muy viejo, un elevador dejo de funcionar. Hay otras opciones por el mismo precio en mejores condiciones, creo que si en recepcion hubieran estado mas al pendiente y fueran mas amables se podrian pasar por alto algunos detalles. No hay clima en los cuartos y en la noche se encierra el calor en la habitación. el agua de lavamanos huele muy mal. En el Bar no habia nadie estuve esperando que llegaran a atenderme y tuve que salir a preguntar por el barman, pedi un carajillo que parecia agua, el barman amable pero estaba ocupado realizando otras actividades y nos desatendia, le falta capacitacion. Nada que ver con el aristos que conocí hace varios años.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Esveidy

Liked: Cleanliness, staff & service, property conditions & facilities
Personal atento, amable, rapidez, zona muy céntrica limpió
Stayed 1 night in May 2025
Verified review

4/10 Poor

Salvador

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
La atención es buena desde que te reciben, pero las condiciones de las instalaciones requieren mucho mantenimiento. El ascensor da miedo, las coladeras perfuman el ambiente en la habitación y no funcionan bien el aire acondicionado ni el escusado. El jabón líquido de la regadera olía como shampoo para mascotas. Lo único rescatable es la ubicación
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Jenner Torrez Vazquez

Liked: Cleanliness, staff & service
El ruido, se escuchaban las conversaciones del cuarto de a lado.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

MARTHA

Liked: Staff & service
Disliked: Cleanliness
Está muy descuidada
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Victor Hugo De La

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Miguel

Nos gustó que está cerca del centro de puebla, el restaurante muy buena comida y buena atención, no nos gustó que la alberca, estaba sucia, fría, no es climatizada, está en un edificio hasta el 4o piso sin elevador y la atención en recepción deficiente.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Villerman

Disliked: Cleanliness, staff & service, property conditions & facilities
La recepcionista muy mal preparada para atender al huesped, debi presionar y hacer llamadas y enseñar los cargos de mi reserva para que me diera la habitacion La recepcionista estaba necia que no habian habitaciones disponibles y no me daba soluciones, así me tuvo casi una hora Muy mal servicio de limpieza en las habitaciones, esta es una suite y aun asi muy mal
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

LAURA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DECADENCIA QUE DEMERITA LA VENTAJA DE ESTAR EN EL CENTRO. Baños sucios y malolientes; camas duras y almohadas boludas; cortinas sucias y rotas que no cubren toda la ventana, así no se puede descansar; NO TIENE ALBERCA, lo que tiene es un chapoteadero con agua turbia y fría que ponen en servicio dependiendo de un sinfín de factores al azar y su acceso es verdaderamente complicado. Los valet parking son amables, pero duermen en los autos; el teléfono no tiene línea y el hotel en si huele raro. DECEPCIONANTE. NO REGRESO!
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado Pero en las regaderas casi no sale agua caliente
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Que no me pueden facturar la estancia; como que se lavan las manos. Por favor envienme el link y datos para bajarla por mi empresa. Gtacoas por la atenvion que presten.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente establecimiento me trataron muy bien,
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, buen trato a los clientes y la confianza que otorgan
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
me gustó la ubicación. no me gustó el deterioro del lugar, todo es viejo y la limpieza podría mejorar
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

ENRIQUE

Liked: Staff & service
Me gusto la ubicacion y lo que no me gusto fue las condiciones de la habitacion
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicacion y los servicios. Asi como la atencion de su personal
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service
DESGRACIADAMENTE VIVI UNA MALA EXPERIENCIA DESDE LA RESERVACION REALIZE VARIAS LLAMADAS AL HOTEL ANTES PARA CONFIRMAR Y QUE NO LA TENIAN REGISTRADA, NO SE SI EL ERRO FUE DE EXPEDIA U EL HOTEL, LLEGUE Y QUE NO TENIAN CUARTOS DISPONIBLES CUANDO YO DESDE UN MES Y MEDIO YA HABÍA PAGADO MI RESERVACION,. MAL SERVICIO
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Bien recomendable y muy cerca del centro su personal muy amable
Stayed 1 night in Nov 2019