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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

2 outdoor pools
Interior
Interior
Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV
2 restaurants; breakfast and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

8.6 out of 10
Excellent
(9 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(16 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1067 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 1032 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

Interior

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4
  • Free WiFi

View all photos for 1 KING BED DELUXE COURTYARD VIEW

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED DELUXE COURTYARD VIEW

  • Sleeps 2
  • Free WiFi

View all photos for 1 KING BED JUNIOR SUITE

Premium bedding, minibar, in-room safe, individually decorated

1 KING BED JUNIOR SUITE

  • Sleeps 4
  • Free WiFi

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | View from room

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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  • Pool
  • Pet friendly
  • Free WiFi
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The price is $126
Jun 1 - Jun 2
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Fives Downtown Hotel - Curio Collection by Hilton is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Central Square. This 133-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Central Square - 11 min walk - 0.6 miles
  • Mamitas Beach - 3 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪La Frontera Restaurant Bar - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Guests of The Fives Downtown Hotel - Curio Collection by Hilton have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Free valet parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include microwaves, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Hyatt Centric Playa del Carmen - Downtown House & Beach House
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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 284 reviews
$103 nightly
The price is $126
Jun 1 - Jun 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site
  • Self parking on site (USD 18 per night)
  • Limited onsite valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 22 for adults and USD 9.50 to 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cantina El Tigre
  • Fives Rooftop
  • Mercatto

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Shopping
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • Elevator
  • Thin carpet in public areas

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: USD 50

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
  • Self parking fee: USD 18 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen

Fives Downtown Hotel Curio Collection Hilton

Fives Downtown Curio Collection Hilton Playa del Carmen

Fives Downtown Curio Collection Hilton

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen

Fives Downtown Hotel Curio Collection Hilton

Fives Downtown Curio Collection Hilton Playa del Carmen

Fives Downtown Curio Collection Hilton

The Fives Downtown Hotel - Curio Collection by Hilton Hotel

The Fives Downtown Hotel Residences Curio Collection by Hilton

The Fives Downtown Hotel Residences Curio Collection by Hilton

Fives Curio Collection Hilton

Frequently asked questions

Is a free cancellation option available at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on Jun 9, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Fives Downtown Hotel - Curio Collection by Hilton?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is parking available on site at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, valet parking is offered for free at the hotel. Self parking is available for USD 18 per night.

Is there a spa at The Fives Downtown Hotel - Curio Collection by Hilton?

The Spa by The Fives is the hotel's spa and services include sports massages, Swedish massages, couples treatments, and body wraps.

Does The Fives Downtown Hotel - Curio Collection by Hilton have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and a poolside bar at this hotel.

Does The Fives Downtown Hotel - Curio Collection by Hilton include a casino at the property?

No, The Fives Downtown Hotel - Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Fives Downtown Hotel - Curio Collection by Hilton good for couples?

There are many amenities for couples at this hotel, including an ocean-view restaurant plus some guestrooms feature a private plunge pool and a private outdoor hot tub.

Are there hot tubs at The Fives Downtown Hotel - Curio Collection by Hilton?

No, but guests can enjoy a sauna at this hotel.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fives Downtown Hotel - Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Downtown Hotel - Curio Collection by Hilton for a fee of USD 25 per pet, per day.

Are there connecting rooms at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Fives Downtown Hotel - Curio Collection by Hilton?

The closest major airport to The Fives Downtown Hotel - Curio Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies that I can book at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Does The Fives Downtown Hotel - Curio Collection by Hilton host weddings?

There are wedding services available at The Fives Downtown Hotel - Curio Collection by Hilton if that's in your vacation plans.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 777 reviews
Rating 8 - Good. 183 out of 777 reviews
Rating 6 - Okay. 60 out of 777 reviews
Rating 4 - Poor. 29 out of 777 reviews
Rating 2 - Terrible. 40 out of 777 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Carl

The room and amenities were sufficient. The facility was a little older than anticipated. The staff were great. My biggest issue was the loud music coming from 5th Ave. It usually lasted to around 3:00 am the four days I was there.
Stayed 3 nights in Feb 2026

2/10 Terrible

wayne

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
From check in to check out was a disaster. Firstly arrived at 1am and took over an hour to find my registration and check me in although i was the only person checking in. Secondly we were awaken at 8am by ridiculously loud noises only to be told it was from an adjacent building and they only recently informed and could do nothing. i decided to leave but was charged a 1 night penalty for cancelling my reservation. Can you believe this from HILTON? In fact the first night charges should have been waived.
Stayed 7 nights in Feb 2026

10/10 Excellent

Oleksandr

Traveled with group
Absolutely amazing and cozy stay! The place was spotless, beautifully designed, and incredibly comfortable. The host was welcoming and responsive, making everything smooth from check-in to checkout. Perfect location, peaceful atmosphere, and great value. I would happily return and highly recommend this lovely spot to anyone visiting this beautiful destination.
Stayed 1 night in Nov 2025

8/10 Good

Thao

Stayed 10 nights in Feb 2026

10/10 Excellent

Alberto

Stayed 1 night in Feb 2026

10/10 Excellent

Karissa

Liked: Cleanliness, amenities, property conditions & facilities
Great views. Easy check in. Within walking distance to tons of stuff!
Stayed 1 night in Dec 2025

10/10 Excellent

JASON

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Lovely view from walk out porch. Roof top pool also had a great view of city!
Stayed 2 nights in Dec 2025

4/10 Poor

Kam

Traveled with family
Liked: Cleanliness
The stay was okay. We had no hot water for 2 days. The first day we talked to the front desk and they said they were working on it and said to wait 30-40 minutes before showering. It was still cold. The next day I talked to the front desk and they sent someone to come look. He apologized and said they would call someone. I then asked to get our room changed. We then had hot water in our new room. Also the rooftop pool is not heated. Some of the people on the rooftop questioned me and said I was there just 2 minutes ago. The rooftop is available for everyone who is staying at the hotel. I said I was on a tour and just got back. The rooms have no heat as well just AC. Overall not a good experience. I will not be going back.
Stayed 7 nights in Feb 2026

10/10 Excellent

Claudia

Stayed 1 night in Feb 2026

6/10 Okay

shelagh, Masset

Liked: Cleanliness
Nickel and dime you for everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Cédrick

Stayed 1 night in Jan 2026

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean, the shower water leaks out, had to wait a bit for check in and for spa.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jack August

Love it
Stayed 2 nights in Jan 2026

8/10 Good

Eddy Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Stayed 3 nights in Jan 2026

10/10 Excellent

Sylvie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, especially if you are wanting to be close to the beach and 5th ave. Beautiful greenery when you walk in (very photo worthy) and the rooftop pool and bar is a great place to take day and chill. Our room was clean everyday and really no complaints! Planning to stay again.
Stayed 6 nights in Dec 2025

6/10 Okay

hongoro

Stayed 1 night in Dec 2025

10/10 Excellent

Wei min

Stayed 1 night in Dec 2025

10/10 Excellent

Abiodun

Stayed 2 nights in Dec 2025

6/10 Okay

Shai Yehuda

Traveled with partner
Liked: Staff & service, amenities
They asked us to pay additional charges and fees even though we already paid in the booking. Took some time but they waived it. Room was moist, humid with no good ventilation. No windows. We asked three times to repair the shower that was leaking outside, no response whatsoever. In the first day 0/2 elevators were working. Rooftop and pool were good. Staff and employees were very nice welcoming and trying to help, then again it didn't really help
Stayed 6 nights in Dec 2025

10/10 Excellent

Jack

Stayed 3 nights in Dec 2025

2/10 Terrible

Michelle, Mississauga

Disliked: Cleanliness, property conditions & facilities
I was denied checkin even though it was fully paid in advance
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities were all top notch!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mecca

Stayed 4 nights in Nov 2025

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