The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

Relax by the oceanfront pool surrounded by lounge chairs and a shaded pergola.
Hotel features a striking vertical design with illuminated patterns and multiple floors with balconies.
Relax in a shaded outdoor lounge with comfortable seating and tables, surrounded by the beautiful landscape.
Escape to a serene oasis surrounded by lush greenery and a central fire feature.
Relax in a spacious room with a large bed, vibrant floral wallpaper, and a balcony offering ocean views.

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Mamitas Beach
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Premium Penthouse, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 King Bed

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1061 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • 968 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Terrace (1 King Bed)

7.0 out of 10
Good
(2 reviews)
  • 516 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(13 reviews)
  • 470 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, City View (Residence with 1 King/2 Queen)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Room, 2 Double Beds, Bay View

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • 1035 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(6 reviews)
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

Suite with Street View

  • Sleeps 8

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 6

Room Superior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Suite with Garden View

  • Sleeps 3

Suite with Street View

  • Sleeps 4

Room Deluxe

  • Sleeps 2

Suite Classic

  • Sleeps 8

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 3

Double Suite Classic

  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, The Fives Downtown Hotel - Curio Collection by Hilton is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Central Square. This 133-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles
  • Central Square - 9 min walk - 0.5 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Fives Rooftop - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Luxury hotel with 2 restaurants and a full-service spa
Guests of The Fives Downtown Hotel - Curio Collection by Hilton enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 19 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and minibars.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.03 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Is a free cancellation option available at The Fives Downtown Hotel - Curio Collection by Hilton?

The Fives Downtown Hotel - Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Fives Downtown Hotel - Curio Collection by Hilton?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel - Curio Collection by Hilton on Aug 4, 2025 start from $97.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Fives Downtown Hotel - Curio Collection by Hilton?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, valet parking is offered for USD 19 per night.

Is there a spa at The Fives Downtown Hotel - Curio Collection by Hilton?

Vassa Spa is the hotel's spa and services include sports massages, deep-tissue massages, couples treatments, and body wraps.

Does The Fives Downtown Hotel - Curio Collection by Hilton include a casino at the property?

No, The Fives Downtown Hotel - Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at The Fives Downtown Hotel - Curio Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Fives Downtown Hotel - Curio Collection by Hilton?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature private pools.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a hot tub?

Yes, this hotel has a spa tub.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, The Fives Downtown Hotel - Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fives Downtown Hotel - Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Fives Downtown Hotel - Curio Collection by Hilton for a fee of USD 75 per pet, per day. The property also provides food and water bowls.

Does The Fives Downtown Hotel - Curio Collection by Hilton have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Fives Downtown Hotel - Curio Collection by Hilton?

The closest major airport to The Fives Downtown Hotel - Curio Collection by Hilton is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Can I book a room with a balcony at The Fives Downtown Hotel - Curio Collection by Hilton?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does The Fives Downtown Hotel - Curio Collection by Hilton host weddings?

There are wedding services available at The Fives Downtown Hotel - Curio Collection by Hilton if that's in your vacation plans.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 650 reviews
Rating 8 - Good. 148 out of 650 reviews
Rating 6 - Okay. 47 out of 650 reviews
Rating 4 - Poor. 26 out of 650 reviews
Rating 2 - Terrible. 35 out of 650 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

alice

Liked: Cleanliness, staff & service, property conditions & facilities
Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.
Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the fives….
Stayed 3 nights in Apr 2025

8/10 Good

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in fantastic location. I was not clear about what to expect regarding when housekeeping would servicing my room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Harold

Stayed 4 nights in Apr 2025

8/10 Good

Tamar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall. Included breakfast
Stayed 4 nights in Mar 2025

4/10 Poor

Catalina

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Dated hotel

The hotel is dated. We have a leakage under the toilet. It was reported but never fixed. The room had a stained sofa. Not to mention the hotel was closed by the Mexican authorities. Signs of Clausurado were all over. Although the staff did their best under the circumstances. This is not a 4 start hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey Robert

Traveled with partner
Liked: Amenities
Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!!

Great location!! Excellent valet.. close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Joyanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Fives Downtown last week and could not have been more pleased or treated better. From our beautiful and spacious two-bedroom suite to the stunning views from the rooftop infinity pool, to the warm service we received from the staff — we loved it all. As a family of five (husband and I and three kids) travelling to Mexico for the first time, we were anxious about whether or not the accommodations and location would suit our family, but they did. The hotel walkability is perfect walkable distance to many attractions and kid-friendly restaurants. Easy and walkable access to the ferry, the ADO Bus and taxis. Cleaning service for our rooms was superb, and Ernesto, the GM/director of operations made sure we had everything we needed, gave us recommendations on activities for the kids, and even helped us locate one of our kid’s missing backpacks that we accidentally left in a cab. He even gave our kiddos some food pellets to feed the turtles in the hotel lobby. Nice touch! We also want to thank Nicole, Adrian and Israel, who warmly greeted and waited on our family each morning for breakfast at the hotel restaurant (Mercatto). We honestly could not have asked for a better stay in Playa Del Carmen. Would highly recommend!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Lionel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 6 nights in Mar 2025

6/10 Okay

samantha

Traveled with family
Disliked: Room comfort

Didnt get what I paid for.

Paid for a 2 queen room, but the room they gave us only had 1 kingsize bed and a pullout couch. The 2 queen bed was the specific reason I booked this hotel, just to be let down and told that the 2 queen be option wasn't available. Loud construction out front so it was hard to sleep in. The hotel is close to 5th ave, and a short walk to the beach.
Stayed 4 nights in Mar 2025

6/10 Okay

The-Vu

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Jerome, Brooklyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a refresh; the rooms have worn furnishings.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay!!

A must stay. Excellent location. Beach is literally a short block away!! Main Street with all restaurants a block away. Rooftop bar is a must. Valet was awesome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nuri in the spa is amazing.

I enjoy staying here. They are pretty good to me.
Stayed 2 nights in Feb 2025

6/10 Okay

Miguel

Liked: Cleanliness
Stayed 3 nights in Feb 2025

6/10 Okay

Jose

Disliked: Property conditions & facilities
Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Stayed 9 nights in Dec 2024

6/10 Okay

mark

Liked: Cleanliness
Have stayed here 10 times in the last 3 years keeps getting not as good. Stupid rules at the pool that you have to pay for section we always used as guests. No hot water for 5 out of out seven days. No welcome beverage. Just slipping. Handle broken on closet door. Shower heat kept sliding down so you can’t be under the water. I fixed it with an elastic. Try somewhere else and this is coming from someone that loved this hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

dennis, Fort Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Bradley, Eagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to 5th avenue and lots of great restaurants. Bathroom was a bit dirty upon arrival but otherwise clean. Neighbors below us were quite loud very-early in morning and poor sound absorption.
Stayed 5 nights in Feb 2025

6/10 Okay

mitchell

Disliked: Property conditions & facilities
Staff are still great. I've stayed many times and always enjoyed my time. Unfortunately, like all properties, this one is getting tired and there appears to be no effort to keep it up.
Stayed 7 nights in Jan 2025

8/10 Good

mark

Elevators don’t work very well very slow.
Stayed 1 night in Jan 2025