Aparthotel

The Elements Oceanfront & Beachside Condo Hotel

4.0 star property
On private beach with outdoor pool, near Quinta Alegría Shopping Mall
VIP Access

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Photo gallery for The Elements Oceanfront & Beachside Condo Hotel

Private beach, white sand, sun loungers, beach massages
Outdoor pool, free cabanas, sun loungers
Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View | Living area | 42-inch flat-screen TV with satellite channels, TV, Netflix
Panoramic Penthouse, 3 Bedrooms, Ocean View | Balcony view
Panoramic Penthouse, 3 Bedrooms, Ocean View | Living area | 42-inch flat-screen TV with satellite channels, TV, Netflix

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Dryer
  • Washer
  • Kitchen
  • Spa

Explore the area

Map
Avenida Flamingo & Calle 46, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Quinta Avenida
    ‪10 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬
VIP Access
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Room options

Luxury Condo, 2 Bedrooms, Ocean View

  • 1496 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Panoramic Penthouse, 3 Bedrooms, Ocean View

  • 2002 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Panoramic Penthouse, 2 Bedrooms, 2 Bathrooms, Ocean View

  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Luxury Condo, 1 Bedroom, Pool View

  • 1001 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio within a short walk of Mamitas Beach, The Elements Oceanfront & Beachside Condo Hotel is within a mile (2 km) of other popular sights such as Quinta Alegría Shopping Mall. This 70-room, 4-star aparthotel welcomes guests with conveniences like a private beach, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Quinta Avenida - 10 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 14 min walk - 0.8 miles
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬4 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪Colectivo Mexicano Cervecero - ‬6 min walk
  • ‪Martina Beach Club - ‬2 min walk
  • ‪Salento - ‬1 min walk

About this property

The Elements Oceanfront & Beachside Condo Hotel

On private beach with outdoor pool, near Quinta Alegría Shopping Mall
At The Elements Oceanfront & Beachside Condo Hotel, guests enjoy a private beach, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 189 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach aparthotel include free WiFi in public areas, a 24-hour business center, and a free grocery shopping service.
Each apartment is soundproofed and features a kitchen and a balcony, and there's space to spread out with 2 bedrooms and a dining area. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels and Netflix. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free bottled water. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, German, Spanish

Similar properties

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beachside massages
  • Free beach club

Pool/Spa

  • Beachside massages
  • Deep-tissue massages
  • Free pool cabanas
  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the marina
  • Near the ocean

Things to do

  • Beach volleyball
  • Fishing
  • Free beach club
  • Gym
  • Paddleboard
  • Scuba diving
  • Water sports equipment
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Jet skiing nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Swimming nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 70 units
  • Built in 2008
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 189 per vehicle (roundtrip, maximum occupancy 8)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Elements Condo
Elements Condo Playa del Carmen
Elements Playa del Carmen
The Elements Riviera Maya/Playa Del Carmen, Mexico
Elements Oceanfront Beachside Condo Hotel Playa del Carmen
Elements Oceanfront Beachside Playa del Carmen
Elements Oceanfront Beachside
The Elements Oceanfront Beachside Condo Hotel
The Elements Oceanfront & Beachside Condo Hotel Aparthotel
The Elements Oceanfront & Beachside Condo Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at The Elements Oceanfront & Beachside Condo Hotel?

The Elements Oceanfront & Beachside Condo Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around The Elements Oceanfront & Beachside Condo Hotel?

This aparthotel is situated in Luis Donaldo Colosio within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Quinta Avenida and Playacar Beach within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Though parking is limited, accessible parking is also available.

Is there a spa at The Elements Oceanfront & Beachside Condo Hotel?

Spa services at the aparthotel include deep-tissue massages.

Does The Elements Oceanfront & Beachside Condo Hotel have a casino?

No, The Elements Oceanfront & Beachside Condo Hotel doesn't have a casino.

Is there an indoor pool at The Elements Oceanfront & Beachside Condo Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Elements Oceanfront & Beachside Condo Hotel good for couples?

There are many amenities for couples at this aparthotel, including in-room massages as well as a private beach and a beach bar.

Does The Elements Oceanfront & Beachside Condo Hotel have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does The Elements Oceanfront & Beachside Condo Hotel have a restaurant that serves breakfast?

No, The Elements Oceanfront & Beachside Condo Hotel doesn't have a restaurant that serves breakfast.

Does The Elements Oceanfront & Beachside Condo Hotel allow pets to stay for free?

No, pets aren't allowed at The Elements Oceanfront & Beachside Condo Hotel though service animals are welcome.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to The Elements Oceanfront & Beachside Condo Hotel?

The closest major airport to The Elements Oceanfront & Beachside Condo Hotel is Cozumel Intl. Airport (CZM), which is 23.4 mi away (259 minutes by car).

Are there rooms with balconies that I can book at The Elements Oceanfront & Beachside Condo Hotel?

Yes, every apartment at The Elements Oceanfront & Beachside Condo Hotel comes with a balcony with some featuring ocean or pool views.

The Elements Oceanfront & Beachside Condo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 271 reviews
Rating 8 - Good. 69 out of 271 reviews
Rating 6 - Okay. 26 out of 271 reviews
Rating 4 - Poor. 15 out of 271 reviews
Rating 2 - Terrible. 10 out of 271 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Heather

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Safe neighbourhood and great location for walking, restaurants and 5th Avenue. Unfortunately, our unit was dirty, run down, shabby and poorly stocked.
Stayed 12 nights in Mar 2025

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect walking distance. Amazing beach access and clean pool.
Stayed 7 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
Stayed 7 nights in Aug 2024

6/10 Okay

Cecilia

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is very pretty and the location is pretty nice but I think the pent house should be cleaner. Bathrooms were very dirty, towels were all stained, floors were very dirty. There was a jacuzzi but it looked like it has not been cleaned in months. I would stay again but I really hope they take better care in cleaning because it’s a beautiful apartment. Oh and there was no hot water during our stay and I did let Miguel know about it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Santos Cortez

Traveled with family
Liked: Amenities, property conditions & facilities
The air conditioning in our unit did not work properly. One of the bedrooms was warm the entire stay, it was very uncomfortable and was never fixed. I did not receive an ocean view room as I requested and paid for either.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Cali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

claudia

Traveled with family
Liked: Room comfort

Meh

Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
Stayed 4 nights in Jul 2024

8/10 Good

Guillermo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful! Amazing views, very nice furnishings, awesome pool and beach setup. Our host, Miguel, was a great communicator and made sure we had everything we needed at any time. Excellent experience in Playa del Carmen.
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, room comfort

Se los recomiendo mucho💯

Exelente condominios 100% recomendable
Stayed 5 nights in Jun 2024

6/10 Okay

Amber

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property not well kept, room had major issues of AC leaking into one bathroom. Advised it would be fixed and cleaned but it wasnt.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Elements. The condo was perfect for our family of 4 to have separate spaces after spending all day together, and a full kitchen to cook meals and save some money! The pool is absolutely huge and fantastic. The beach club was also wonderful to have across the road. We had a great stay!
Stayed 5 nights in Jun 2024

10/10 Excellent

jon r

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Away from the main party areas but close enough to get there walking or a short taxi or drive. Awesome spot, would return.
Stayed 9 nights in Jun 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good customer service the rooms were clean , beds were comfortable, and restaurant in walking distance
Stayed 5 nights in Jun 2024

8/10 Good

Faviola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the room beautiful and spacious
Stayed 9 nights in Jun 2024

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NEVER AGAIN!! Getting a reservation in this place. To start off reception guy “Fernando “ was asking not only for our ids, but my kid’s id’s or passports even though they were minors why? The plumbing was BAD I.e. toilets were spewing after first use, handwashing sink dripping, 2nd floor toilet handle broke the sliding door locks were broken tape was the used to keep them locked supposedly. There was no telephone in reservation & the WI-FI in condo did not work so I had to go to lobby to ask for their Wi-Fi so I could call Expedia to help me cancel reservation stay and book my next day flight because I could not spend the night with my family & kids here. I brought the issue to reception and they were trying to get ahold of the condo owner and they (lobby personnel) also were getting frustrated with owner and his attitude as they were explaining my situation. As we were about to leave the hotel the same night I asked lobby to request the shuttle that brought us to hotel since we paid for round trip and the guy Fernando again was giving my wife an attitude because we were telling him to call our shuttle then he refused so we walked out of hotel and asked some locals for their phone to call for a taxi to airport. Once I was at airport the reservation owner tried to call me or give me another reservation, after all the issues we had experienced in one night was enough for one day since we had reservation for 10 days we were already exhausted and disappointed & wanted to go home.
Stayed 10 nights in Jun 2024

6/10 Okay

Kristi

Traveled with family
Liked: Cleanliness, room comfort

Good and Bad

Great lobby, location, pool, and staff. The property manager was excellent. However, the overall condition of the unit was disappointing. It needs some work to be considered anything more than 3 stars. Multiple water leaks from ceilings and windows, and the patio furniture and grills were falling apart/unusable. Overall we enjoyed the stay, and it has potential, but its not worth the money as it is right now.
Stayed 7 nights in Jun 2024

10/10 Excellent

Mellissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The space itself was amazing—clean, good air conditioning, attentive staff, beautiful pool. Would absolutely stay here again and bring some friends for a relaxing vacation.
Stayed 7 nights in Jun 2024

10/10 Excellent

Melody, Midlothian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our wonderful experience started early with Miquel helping us with all our questions. He was very friendly and helpful. The room and view were beautiful. We were able to walk to everything we needed. I would stay here again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Morissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here! The 3 bedroom condo was perfect!
Stayed 6 nights in Apr 2024

8/10 Good

Edwin

Traveled with partner
Muy cómodo
Stayed 4 nights in May 2024

8/10 Good

Jay, West Covina

Traveled with partner
Liked: Cleanliness, amenities
The 2 bedroom property we stayed in was outdated. The bed was comfortable but shower water was not filtered. Outside our room there was a giant pile of rotting Sargasso (seaweed)that smelled really bad and was also attracting gnats, insects. The cardio room/gym was the highlight of the facility although the second floor was not air conditioned every day and this made exercising in May 'uncomfortable'. :) It is also further away from the heart of 5th Avenida which makes walking into the center of the splendor slightly more difficult. Due to that inconvenient Sargasso situation, my wife and I can't review the hotel in a very positive light.
Stayed 8 nights in May 2024