See all properties

Singular Joy Downtown Residences

3.0 star property

Choose dates to view prices

Photo gallery for Singular Joy Downtown Residences

A pool area with lounge chairs and umbrellas, overlooking a beach with clear blue water and a view of the ocean.
A hotel room with a large window offering a view of the beach and ocean. There is a bed with white linens and a rolled towel on it. Two potted plants are placed on either side of the bed.
A modern bedroom with a large bed, a wooden accent wall, a dining area with a table and chairs, and a view of greenery outside.
Master Suite 3 Bedrooms | Living area | 32-inch Smart TV with digital channels, TV
An outdoor seating area with round tables and chairs, a bar, and a view of the sea.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬

Room options

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

A neatly made bed with white linens, a circular wall light, a small bedside table with a cup, and a red throw blanket.

Habitación Deluxe, 1 cama de matrimonio grande

7.6 out of 10
Good
(9 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

A neatly made bed with a tray of breakfast items including croissants, a cup of coffee, and a red scarf.

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(12 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

A hotel room with a large circular light fixture above the bed, white bedding, and a tray with breakfast items.

Superior Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite Deluxe

Down comforters, in-room safe, bed sheets

Suite Deluxe

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Superior

Down comforters, in-room safe, bed sheets

Suite Superior

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite Superior with Street View

Down comforters, in-room safe, bed sheets

Suite Superior with Street View

  • 635 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

You may also like

Ad
Suite, Ocean View (w/ Plunge Pool) | Terrace/patio

Alila Mayakoba by Hyatt

Playa del Carmen
  • On private beach
  • Pool
  • Hot tub
  • Spa
8.0 out of 10, Very Good, 3 reviews
$378 nightly
The price is $450
Sep 1 - Sep 2
Total with taxes and fees
Alila Mayakoba by Hyatt

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Singular Joy Downtown Residences is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 17-room, 3-star hotel welcomes guests with a poolside bar, a full-service spa, and an outdoor pool.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Aldo's - ‬3 min walk
  • ‪Calle 12 - ‬3 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Dirty Martini Lounge - ‬3 min walk

About this property

Singular Joy Downtown Residences

Guests staying at Singular Joy Downtown Residences enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 90 per person one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include a terrace and laundry facilities.
Guests can expect to find 32-inch Smart TVs with digital channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes are also included.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

3 outdoor pools, open 9:00 AM to 10:00 PM, sun loungers
Singular Dream Vacation Rentals
Zazil-ha
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 105 reviews
$106 nightly
The price is $137
Sep 8 - Sep 9
Total with taxes and fees
Singular Dream Vacation Rentals

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A poolside bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 90 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Singular Joy Downtown Residences?

Singular Joy Downtown Residences provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Singular Joy Downtown Residences?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Singular Joy Downtown Residences on Aug 16, 2026 start from $36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Singular Joy Downtown Residences?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is parking available on site at Singular Joy Downtown Residences?

No, there isn't parking at this hotel.

Is a spa located at Singular Joy Downtown Residences?

There is a full-service spa available for guests to enjoy and services include massages.

Does Singular Joy Downtown Residences have a casino on the premises?

No, Singular Joy Downtown Residences doesn't have a casino.

Will I find an indoor pool at Singular Joy Downtown Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Singular Joy Downtown Residences?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a full-service spa.

Are there hot tubs at Singular Joy Downtown Residences?

No, there isn't a spa tub at this hotel.

Does Singular Joy Downtown Residences have a restaurant that serves breakfast?

No, Singular Joy Downtown Residences doesn't have a restaurant that serves breakfast.

Does Singular Joy Downtown Residences allow pets to stay for free?

No, pets and service animals aren't allowed at Singular Joy Downtown Residences.

Are there connecting rooms at Singular Joy Downtown Residences?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Singular Joy Downtown Residences?

The closest major airport to Singular Joy Downtown Residences is Cozumel Intl. Airport (CZM), which is 22.2 mi away (257 minutes by car).

Are there rooms with balconies that I can book at Singular Joy Downtown Residences?

Yes, some guestrooms at Singular Joy Downtown Residences offer a balcony and may feature city views.

Singular Joy Downtown Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 201 out of 407 reviews
Rating 8 - Good. 87 out of 407 reviews
Rating 6 - Okay. 54 out of 407 reviews
Rating 4 - Poor. 28 out of 407 reviews
Rating 2 - Terrible. 37 out of 407 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julie Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place very convenient to everything and is a beautiful clean property with excellent view
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Mathias

Liked: Staff & service, amenities
Friendly staff, clean room. Great location. The aircondition was a bit noicy. Over all, I had a great stay!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Silviya

Liked: Cleanliness, amenities, property conditions & facilities
Very good place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Swetalina

Liked: Cleanliness, amenities, property conditions & facilities
It was a cozy 1 bedroom apartment very clean and you have all essentials. The front desk is really helpful and kind
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highlight of the hotel, 1 block from the club district. 2 pools and a hot tub. Loved the hot water from the hot tub. Spacious suite. A negative was trying to take a shower with 4-6 droplets coming from the faucet lol you must Remind them to clean your room or they won’t stop by unfortunately. Noise construction at 8am was not a positive experience if you’re trying to sleep.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Condo building itself was very well maintained. Friendly staff. Secure building. The host to our apartment was unresponsive right from the booking. We had unit #103 . The host never responded to any emails sent before arrival. Even when we were there, host did not respond to his whats app or look at it , with a very serious issue we had in Unit.. We would definitely stay at Singular Joy again. But never with this host.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Miguel A

Liked: Amenities
Excelente!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Conveniently located between Cancun and Tulum.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always a great stay, it is not a quiet property its more for the younger party crowds
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay near down town playa del Carmen
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and one street away from 5th street !
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to the amenities, beach and ferry.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Elin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty towels and extremely loud from the nearby clubs. Felt like the whole room was shaking until 4 am. Stayed at the first floor.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MARCELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to everything and the view was breathtaking
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it.
Stayed 11 nights in Aug 2025
Verified review

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.walking distance to everything.
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay at this location when I travel in the area.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious and comfortable and the rooftop pool and hot spa were excellent.
Verified review

2/10 Terrible

Dayan

They didn’t
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ernixh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Nice pool rooftop and very clean.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

victorino

Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Safe, luxury, confortable and good price
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Awesome rooftop pool!
Stayed 1 night in Jan 2025