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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
VIP Access

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool, sun loungers, lifeguards on site
Property video
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor pool, sun loungers, lifeguards on site
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, desk

Luxury Room

8.6 out of 10
Excellent
(36 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(21 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playacar within a mile (2 km) of Playacar Beach, Royal Hideaway Playacar All Inclusive - Adults only is within 2 miles (3 km) of other popular sights such as Playa del Carmen Main Beach. This 200-room, 4.5-star property welcomes guests with 6 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 6 min walk - 0.4 miles
  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Playacar Beach - 11 min walk - 0.6 miles
  • Mayan Ruins of Playacar - 11 min walk - 0.6 miles
  • Quinta Avenida - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪rosa roja - ‬7 min walk
  • ‪Turquesa - ‬1 min walk
  • ‪Bar Arrecife - ‬15 min walk
  • ‪Don Rafael - ‬8 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Royal Hideaway Playacar All Inclusive - Adults only features a full-service spa, an outdoor pool, and a gym. Free valet parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this adults-only property include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
Guests can enjoy free WiFi and LCD TVs. Bathrooms offer slippers and bathrobes, and beds are dressed in premium bedding. Other standard amenities include furnished balconies or patios, minibars, and coffee makers.
2 outdoor tennis courts and a health club are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 4.3 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Can I book all-inclusive rate plans at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on Mar 22, 2026 start from $468.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Royal Hideaway Playacar All Inclusive - Adults only?

This property is situated in Playacar within a short 17-minute walk of Playacar Beach and also 11 minutes on foot from Mayan Ruins of Playacar. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is parking available on site at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Royal Hideaway Playacar All Inclusive - Adults only?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, and couples treatments.

Does Royal Hideaway Playacar All Inclusive - Adults only have a casino?

No, Royal Hideaway Playacar All Inclusive - Adults only doesn't have a casino.

Will I find an indoor pool at Royal Hideaway Playacar All Inclusive - Adults only?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Royal Hideaway Playacar All Inclusive - Adults only a good place to stay for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including a beach bar, an outdoor pool, and 6 restaurants.

Are there hot tubs at Royal Hideaway Playacar All Inclusive - Adults only?

No, this all-inclusive property doesn't have a spa tub.

Does Royal Hideaway Playacar All Inclusive - Adults only have a restaurant that serves breakfast?

Yes, Royal Hideaway Playacar All Inclusive - Adults only has 6 restaurants, and serves breakfast for a surcharge.

Does Royal Hideaway Playacar All Inclusive - Adults only allow pets to stay for free?

No, pets and service animals aren't allowed at Royal Hideaway Playacar All Inclusive - Adults only.

Does Royal Hideaway Playacar All Inclusive - Adults only have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Royal Hideaway Playacar All Inclusive - Adults only?

The closest major airport to Royal Hideaway Playacar All Inclusive - Adults only is Cozumel Intl. Airport (CZM), which is 20.2 mi away (255 minutes by car).

Are there rooms with balconies that I can book at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, every guestroom at Royal Hideaway Playacar All Inclusive - Adults only comes with a furnished balcony with some featuring ocean or garden views.

Does Royal Hideaway Playacar All Inclusive - Adults only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Royal Hideaway Playacar All Inclusive - Adults only.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Leon

Traveled with partner
Disliked: Amenities, property conditions & facilities
Ground are looked after very well. Pools / beach are exceptional.Very difficult to get a chair around a pool... Very difficult to enjoy the stay in a room that was not satisfactory. Very dissapointed in they way issues of the room where delt with. Every problem was turned around and manipulated to be our issue. Entering the room with the do not disturb sign on. There are many good things about this resort but in the end the room made the stay uncomfortable.
Stayed 6 nights in Jan 2026

8/10 Good

Patty

Liked: Cleanliness, staff & service
The staff is wonderful! Eduardo and Carlos were wonderful!
Stayed 5 nights in Nov 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the staff are just the best. This was our second time and we definitely will be back
Stayed 5 nights in Nov 2025

6/10 Okay

Richard Bryan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Problem with air conditioner, flooded our bathroom, tv, phone and fridge did not work properly
Stayed 8 nights in Nov 2025

10/10 Excellent

Justin Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very clean and staff very attentive. Palazzo had the best food of all of the restaurants. If you want a chair by the pool you’ll need to get up by 7am to fight for one though. They sit all day with towels on them. Would definitely return, however I’d ask for a first floor room. We were on the third floor which equates to four flights of stairs and there are no elevators available.
Stayed 5 nights in Nov 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. The staff is great. Food is good. Drinks are great
Stayed 4 nights in Nov 2025

10/10 Excellent

Nancy

Great hospitality!!! Good food! Unbelievably beautiful beach!
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 8 nights in Oct 2025

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very nice. Rooms clean Beach Magnificent what else ya want in Mexico Oh ya food Great
Stayed 9 nights in Oct 2025

10/10 Excellent

Shelina

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an absolutely wonderfl and relaxing stay at the Royal Hideaway. We enjoyed it so much we would love to go back to visit. Staff is amazing. Everyone was kind, helpful, and willing to help. This is truly a rare quality to find at resorts now a days. The room was well furnished and beds were so heavenly to sleep in. The food was hit and miss, but when it was a hit... ohh it was delicious.The buffet was always a good bet. The beach was incredible. Shallow water for days. The beach service was top notch and chairs were always available. We saw at least 2 beach service people walkjng around taking drink and food orders from 9 am till 5 pm. They were also quick to return with your items. This is the best beach service I have seen. It even tops the butlers I have had at numerous Sandals resorts. The infrastructure is beautiful but shows wear and tear. They paint over areas that can really use repair, but thus qould be the only area of improvement. But everything else was so wonderful that any of this was almost an afterthought. Guests tend to be couples and older. Not a party ir loud resort. This resort is all about relaxation. Check in and out was fast and efficient. We cant wait to return!
Stayed 8 nights in Oct 2025

4/10 Poor

Rickell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful. They need more staff everywhere in all departments. All the staff they did have were very nice. Long wait times for meals to arrive. Room was not ready to 4:15/4:30 ish. The bar area where the pool tables are smelled moldy. Our room was great.
Stayed 2 nights in Oct 2025

8/10 Good

Miles D, Austin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Extremely clean rooms were always taken care of. at multiple restaurants some of them good some of them not so good. Spices the Mexican restaurant was decent, but the service was extremely slow The grill, the steakhouse the appetizers were good. The steak was horrible. They served a New York strip, which was overcooked hard to eat. The Italian was amazing. I have no complaints. The Mediterranean was amazing. I have no complaints. The Asian was amazing as well. Overall, for the price it was good.
Stayed 7 nights in Oct 2025

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The people are so friendly. The hotel room is very clean. The beds are so comfortable. You don't wanna leave. The beaches are beautiful and so is the view from the hotel and it's close to everything fifth Avenue.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great! Everything was clean! Everyone was helpful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were absolutely beautiful with wonderful access to a clean beach and the pools were great! Staff was excellent. Food was good! Rooms were a little too dark for my liking. Needed more light.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kim

Stayed 6 nights in Oct 2025

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had a very nice stay - good food options - good food quality - rooms are dated and could use upgrades - recommend a coffee / gelatto bar / area in main building - very quiet - could use alittle more night life action - all in all very nice resort
Stayed 7 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property & Staff are outstanding, however, it lacks identity & atmosphere. It’s a solid 3.5-4 star resort !
Stayed 10 nights in Oct 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate white sandy beach.excellemt service! Food options are great. This resort is outstanding for people over the age of 35.
Stayed 5 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 5 nights in Oct 2025

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice that the pool facing the plan. This was our second time in this hotel and both times it was very nice. The only downside is not as much food variety.
Stayed 6 nights in Aug 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and peaceful balcony, where you can see the nice landscape and hear the ocean
Gorgeous beach
Fabulous room
Gorgeous property
Nice touches for all inclusive resort.
Stayed 4 nights in Oct 2025

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