Hotel Punta Esmeralda Playa del Carmen

Beach fun in outdoor pool, near Punta Esmeralda Beach

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Enjoy the serene beach scene with turquoise waters and a sandy shore.

Enjoy a city view from this balcony with a seating area, potted plants, and a pergola for shade.

Relax by the ocean with a clear view of the city from our rooftop pool area, surrounded by lush greenery and comfortable outdoor seating.

Capital Punta Esmeralda offers a modern hotel experience with a prominent entrance and palm trees in front.

Restful retreat with a neatly made bed and simple, clean design.

Overview
Rooms
Location
Policies

Popular amenities

Room service
Housekeeping
24/7 front desk
Parking included
Air conditioning

Explore the area

CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710

Punta Esmeralda Beach
‪11 min walk‬
Gran Coyote Golf
‪3 min drive‬
Mamitas Beach
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪57 min drive‬

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Room options

Deluxe Double Room, 1 King Bed

Good

294 sq ft
Sleeps 2
1 King Bed

Deluxe Room

Very good

294 sq ft
Sleeps 4
2 Queen Beds

Standard Room

Good

294 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

294 sq ft
Sleeps 4
2 Queen Beds

1 bedroom, in-room safe, blackout drapes, soundproofing

Double Suite Luxury

Sleeps 4

Double Room Superior

Sleeps 4

Room Standard

Sleeps 2

Suite Luxury

Sleeps 2

Room Superior

Sleeps 2

About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio within a short walk of Punta Esmeralda Beach, Hotel Punta Esmeralda Playa del Carmen is within 2 miles (3 km) of other popular sights such as Mamitas Beach. This 28-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Playa del Carmen and also close to Gran Coyote Golf and Playa del Carmen Maritime Terminal.

What's nearby

Punta Esmeralda Beach - 11 min walk - 0.6 miles
Gran Coyote Golf - 3 min drive - 1.4 miles
Mamitas Beach - 3 min drive - 1.6 miles
Playa del Carmen Main Beach - 4 min drive - 1.8 miles
Playa del Carmen Maritime Terminal - 6 min drive - 3.1 miles

Getting around

Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

‪Naos - ‬7 min walk
‪Illy Cafe - ‬7 min walk
‪Hadar - ‬9 min walk
‪Capella - ‬7 min walk
‪Mole Mexican Contemporary Cuisine - ‬7 min walk

About this property

Hotel Punta Esmeralda Playa del Carmen

Beach fun in outdoor pool, near Punta Esmeralda Beach

Guests of Hotel Punta Esmeralda Playa del Carmen enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include a terrace and a vending machine.

21-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Refrigerators, fans, and hair dryers are also available.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Relax on the beach with a clear view of the ocean, surrounded by palm trees and shaded lounge chairs.

Pool
Breakfast included
Pet friendly
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options

Food and drink

A restaurant

Restaurants on site

Resto Esmeralda

Things to do

Outdoor pool

Family friendly

In-room refrigerator
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Vending machine

Guest services

Housekeeping (daily)

Outdoors

On the bay
Terrace

Accessibility

Elevator

4 floors
Built in 2017
Mediterranean architecture
Mosquito nets
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Towels provided

Entertainment

21-inch TV with satellite channels

Food and drink

Limited room service
Refrigerator

Air conditioning
Fan
Iron/ironing board on request
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 10

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 10

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in fee: USD 10 (subject to availability)
Late check-out fee: USD 10 (subject to availability)
Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

There is limited hot water on site.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.

Property is also known as

Hotel Punta Esmeralda Playa del Carmen

Punta Esmeralda Playa del Carmen

Punta Esmeralda l Carmen

Punta Esmeralda

Hotel Punta Esmeralda

Capital O Punta Esmeralda

Punta Esmeralda Carmen Carmen

Hotel Punta Esmeralda Playa del Carmen Hotel

Hotel Punta Esmeralda Playa del Carmen Playa del Carmen

Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

What is there to do around Hotel Punta Esmeralda Playa del Carmen?

This hotel is situated in Luis Donaldo Colosio within a short 13-minute walk of Punta Esmeralda Beach and also 13 minutes on foot from Playa 88. You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Will I be able to park at Hotel Punta Esmeralda Playa del Carmen?

Yes, self parking is offered for free at the hotel.

Does Hotel Punta Esmeralda Playa del Carmen have a casino at the property?

No, Hotel Punta Esmeralda Playa del Carmen doesn't have a casino.

Will I find an indoor pool at Hotel Punta Esmeralda Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Punta Esmeralda Playa del Carmen a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include ocean views and premium bedding.

Are there hot tubs at Hotel Punta Esmeralda Playa del Carmen?

No, there isn't a spa tub at this hotel.

Does Hotel Punta Esmeralda Playa del Carmen feature a restaurant that includes a breakfast menu?

Yes, Hotel Punta Esmeralda Playa del Carmen serves breakfast for a surcharge at Resto Esmeralda.

Will Hotel Punta Esmeralda Playa del Carmen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Punta Esmeralda Playa del Carmen.

Are there connecting rooms at Hotel Punta Esmeralda Playa del Carmen?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Punta Esmeralda Playa del Carmen?

The closest major airport to Hotel Punta Esmeralda Playa del Carmen is Cozumel Intl. Airport (CZM), which is 23.9 mi away (260 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.3 mi away.

Are there rooms with balconies at Hotel Punta Esmeralda Playa del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or city views.

Hotel Punta Esmeralda Playa del Carmen Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

David

Business traveler

Apr 26, 2025

Liked: Cleanliness, staff & service

basic hotel with good roof terrace

A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.

Stayed 2 nights in Apr 2025

10/10 Excellent

Mackenzie

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

6/10 Okay

JUAN

Traveled with family

Apr 17, 2025

Liked: Staff & service

Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.

Stayed 1 night in Apr 2025

10/10 Excellent

Mackenzie

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place and people

Stayed 8 nights in Mar 2025

10/10 Excellent

Jaime

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was good pool at the nice.

Stayed 3 nights in Mar 2025

4/10 Poor

Martin

Traveled with partner

Mar 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Got a room on the 1st floor, with no blind except a transparent one! Everyone could see in the room, people on the street and people living in the apartment on the other side of the street! Room also had a humidity smell hidden with lot of perfume to hide it. We did ask to move to another room but we've been told there is no other available. We did ask to cancel and leave but again, not possible so we left. Very bad experience

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

6/10 Okay

Nancy

Traveled with partner

Mar 15, 2025

Liked: Staff & service

Disliked: Amenities

Far from 5ta but close to beaches ⛱️

Stayed 11 nights in Feb 2025

8/10 Good

Mathias, port st lucie

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.

Stayed 2 nights in Mar 2025

8/10 Good

Denis

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the beach

Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.

Stayed 1 night in Feb 2025

8/10 Good

Gerald

Feb 17, 2025

Stayed 2 nights in Feb 2025

8/10 Good

Hector

Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Near by a beatifull beach

Stayed 21 nights in Jan 2025

2/10 Terrible

Kayleen

Traveled with partner

Feb 3, 2025

Disliked: Amenities, property conditions & facilities

Skip this place.

Stayed 7 nights in Jan 2025

6/10 Okay

Richard

Traveled with partner

Jan 31, 2025

Liked: Staff & service

Disliked: Amenities

The staff was VERY Friendly!! I feel bad that I can't give 5 stars, but wanted to give people an accurate idea of what you will be getting here. 1st- Hotel IS clean! Staff is friendly & helpful. Room was huge. Overall pleased with that. BUT- Very limited "amenities". Not even an ice machine. Only 1 chair in our room. Breakfast was white bread & a toaster, butter & a jelly, coffee or water. Getting a blanket and towels was like asking for gold. Never got an extra pillow. Only 1 trash can in the room (in bath) Overall it was decent place to base our trip from, we only slept there. But it is not a resort that you'd want to lounge around at. Neighborhood was a little sketchy too, although nothing bad ever happened to us or rental car. If you're used to staying at a 4 or 5 star resort, you will probably be disappointed. If not, it's not bad for the money!

Stayed 3 nights in Jan 2025

2/10 Terrible

Judith

Traveled with family

Jan 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel should not be offered as a three star hotel. We left after the second night and booked another hotel that was about 100 times better and it was also rated three stars. This was an awful place - dirty and noisy

Stayed 7 nights in Jan 2025

2/10 Terrible

Felix Ricardo, Vienna

Jan 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

2/10 Terrible

Esmeralda

Traveled with partner

Jan 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms walls and ceiling are covered in black mold the windows don’t lock can’t keep your valuables and documents in the room without the fear of getting stolen and when I asked about the window they said they’ll check on it later and is all good to leave it and also was blood on the sheet covers with some black residue

Stayed 3 nights in Jan 2025

2/10 Terrible

GINA

Traveled with partner

Jan 1, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was shocked when we got dropped off here. We are a couple in our early 60s. We were given a room on the ground floor with no lock on the window in a very rough neighborhood. Dogs were barking and people were drinking right on the street in the middle of the day, The window in our room had a sheet to cover it. There was no hot water. At all. The sink faucet was broken. Shower head sprayed left and right but not straight down. We asked for a pillow. They said they had none. We asked for a blanket. We were shown a picture of a broken washing machine and were told we could not get a towel or a blanket. We asked to move and they said there were no other rooms. We left after the first night in fear of our safety and because we couldn’t sleep due to all of the noise. The door in the lobby scrapes across a metal threshold when opened and closed. It was a nightmare! Do NOT stay here. You have been warned!!

Stayed 3 nights in Dec 2024

2/10 Terrible

Anthony

Jan 1, 2025

Stayed 4 nights in Dec 2024

4/10 Poor

alarice

Traveled with partner

Dec 29, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Okay, i REALLY wanted to love staying here. We wanted to get away for the holidays, stay away from the resorts and support a smaller community outside of the craziness of the tourist area. I knew things may be subpar bc of the christmas vacationers. This location is super quiet and very close to one of the most beautiful, public (free) beaches in playa (beach 88) Unfortunately, thats where the perks kind of stop. The continental breakfast was brown apples and bimbo toast. I get it, i'm not expecting anything huge but be honest in the profile guys! We came down multiple times between 7:30-9:00 and often there were just the 'scrappy ends' left. The room we stayed in was modest. The FIRST room we stayed in had no windows, no toilet seat and no blanket. We toughed it one night and then the next day mentioned to the staff we were cold and the toilet seat was non-existent. They switched our room quickly that afternoon and put us on the 4th floor which was a huge gain from where we were originally that morning. I noticed I left my shampoo in the former room and asked the staff if they had collected it since it had only been 4 hours since we switched and the maid had 'thrown it out'. Beds were made but room never swept over 6 days of staying there. We would have even swept ourselves! no towels were given unless you asked 2-3 times. We were going to tip at the end of the stay but I couldn't after dropping the ball so many times.

Stayed 7 nights in Dec 2024

4/10 Poor

Ricardo

Dec 23, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn’t have cold water in my stay and they just told me that they can’t do nothing about it. And they didn’t have any room available to make the change. And they say they cannot make a refund. So, I just have to satay there and taking showers with cold water.

2/10 Terrible

Erin

Dec 7, 2024

Disliked: Staff & service, property conditions & facilities

Worst stay ever. A/C was leaking water, a lot of water. They had to come clean the puddle it left every night till they put a bucket. I asked to get moved to a different room and they said were full... there was mold on the walls from the moisture. The rooms in the ad have outside windows but most rooms only have a window into the hallway which is a danger. The ad shows bicycles but they do not have bicycles... very noisy with all the construction around the area and whenever someone closes a door it make a loud noise that everyone can hear... anyone talking in the hallway is going to wake you up so its a disaster if kids are staying there

Stayed 4 nights in Dec 2024

4/10 Poor

Beatriz, San Rafael

Traveled with partner

Dec 4, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Our experience staying in this hotel was very complicated. We filtered for a hotel with parking available, but the property has very limited parking space, so we had to park one night on the street. The room was not well kept, with paint fading from the walls and several bathroom issues. The A/C went out on our room one night, which we reported the next morning, but when we got back to the room they had done nothing to fix the issue. The front desk staff did their best, but we ended up 2 out 3 nights without A/C at a beach hotel. Overall, you get what you pay for with this property.

Stayed 3 nights in Nov 2024

2/10 Terrible

Phillip

Dec 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from here or be frustrated

Canadians stay away, you won't sleep due to 24/7 barking dogs and screaming children. Paper thin walls, windows and door. No shower curtain so bathroom soaked after a shower. Tv and safe did not work for entire two weeks. When I asked to switch rooms I was told I had to checkout at noon the next day and check back in at 3pm, so stupid. Breakfast, if they didn't run out, was white bread with one toaster for everybody, coffee with powdered creamer and warm juice. Whenever there was an issue the useless female at front desk just shrugged her shoulders. On Nov 30 at 2am, I e man beat another with a stick until he was down and out. Not a great area, very residential with not much around. Stay away, it is for Mexicans and international tourists.