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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools
VIP Access

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

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6 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪94 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(67 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.2 out of 10
Very good
(98 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

7.0 out of 10
Good
(4 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)
  • 884 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

  • 882 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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Grand Sunset Princess - All Inclusive

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  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 34 reviews
$373 nightly
The price is $373
Jan 8 - Jan 9, 2026
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Platinum Yucatan Princess Adults Only - All Inclusive is located within a mile (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). This 470-room, 5-star property has 13 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • El Camaleón Mayakoba Golf Course - 8 min drive - 1.6 miles
  • Playa del Carmen Main Beach - 15 min drive - 5.7 miles
  • Xcaret Eco Theme Park - 27 min drive - 11.6 miles
  • Maroma Beach - 29 min drive - 8.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Steakhouse - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Adults-only beachfront property with 13 outdoor pools
Guests of Platinum Yucatan Princess Adults Only - All Inclusive have access to a full-service spa, 13 outdoor pools, and a nightclub. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this adults-only property include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 42-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Free minibar items, furnished balconies, and coffee makers are also available.
13 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Bruschetta
  • Kotatsu
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Will I find all-inclusive rate plans at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Jan 4, 2026 start from $470.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What is there to do near Platinum Yucatan Princess Adults Only - All Inclusive ?

Guests enjoy the property's location in Playa del Carmen based on their ratings, and it's a short 16-minute walk from Playa Xcalacoco and also 19 minutes on foot from Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Will I be able to park at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Platinum Yucatan Princess Adults Only - All Inclusive ?

Princess Spa Platinum is the property's spa and services include deep-tissue massages, hot stone massages, reflexology, and aromatherapy.

Does Platinum Yucatan Princess Adults Only - All Inclusive feature a casino?

No, Platinum Yucatan Princess Adults Only - All Inclusive doesn't have a casino.

Will I find an indoor pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 13 outdoor pools and a hot tub.

What amenities will couples enjoy at Platinum Yucatan Princess Adults Only - All Inclusive ?

This adults-only all-inclusive property offers plenty of amenities for couples including a beach bar, 13 outdoor pools, and 6 restaurants.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Platinum Yucatan Princess Adults Only - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Platinum Yucatan Princess Adults Only - All Inclusive .

Does Platinum Yucatan Princess Adults Only - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Platinum Yucatan Princess Adults Only - All Inclusive ?

The closest major airport to Platinum Yucatan Princess Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.2 mi away (288 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Can I book a room with a balcony at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, every guestroom at Platinum Yucatan Princess Adults Only - All Inclusive comes with a furnished balcony with some featuring pool views.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Platinum Yucatan Princess Adults Only - All Inclusive if you plan to say "I do" during your trip.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1632 out of 2974 reviews
Rating 8 - Good. 703 out of 2974 reviews
Rating 6 - Okay. 363 out of 2974 reviews
Rating 4 - Poor. 138 out of 2974 reviews
Rating 2 - Terrible. 138 out of 2974 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Fernanda

Traveled with group
Went in down season however, I did not enjoy my stay here. The drinks were not good and the food was ok. Would not stay here again
Stayed 4 nights in Jun 2025

10/10 Excellent

Glendon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 5 nights in Sep 2025

8/10 Good

Nathan William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay. We stayed in the Platinum section in the Honeymoon suite. This room was very large, had a jacuzzi tub and a round king size bed. We had a swim out room that also had a jacuzzi tub on the patio although it was not in great shape. We also had a plastic chair outside that was broken almost in half. The staff was mostly nice with a few that just didn't seem to be happy to be there. We tipped generously, but that didn't seem to matter. On the Platinum side there are really only three dinner options. The sushi restaurant was great. We all loved the food. We did not try the hibachi. You need a reservation to do that portion. There was also an Italian restaurant that was very good as well. And a buffet for breakfast, lunch, and dinner options. We had a server named Brian for breakfast every day. He was the best. For pools that are adults only we had two. Our swim out room pools, and another larger pool. Both had bars. Drinks were hit or miss. They could make the normal stuff such as Pina Coladas and Dirty Monkeys. They could also make some mixed drinks such as rum and coke, etc. Not much else. We found a few shots that our group enjoyed, but most were full of their mixer that tasted more like lemon juice. Overall we enjoyed ourselves, but spoke to a few that had just horrible experiences. If you're looking for a cheap vacation, this could be it, but you get what you pay for here.
Stayed 6 nights in Sep 2025

8/10 Good

Armistead

Stayed 3 nights in Aug 2025

8/10 Good

Nadine Mayaza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on a solo trip and by far, I had a great time! The food was OK...depending what you picked but there were so many options to pick from. I felt safe, especially walking along at night to get to my room. The beach was walking distance and overall, the facility was BEAUTIFUL! Worth every penny! I would definitely stay there again!
Stayed 4 nights in Aug 2025

10/10 Excellent

john

Stayed 7 nights in Apr 2025

10/10 Excellent

Myra D

Stayed 7 nights in Jun 2025

2/10 Terrible

SEMAJ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was communicated that we cannot make reservation after showing up fully dressed to the restaurant to celebrate my friends birthday dinner the staff advised that they had all ready accumulated a waiting list and there was no more room for us to dine at that particular restaurant we spoke to the manager he advised that he could not accommodate any additional guests and there was nothing that he could do after we explain that we went and attempted to make reservations before the restaurant opened and was told that reservations was not allowed. It’s ruined her birthday and she went to dead without eating
Stayed 3 nights in Sep 2025

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of our favourite adults-only all-inclusive resorts in Cancun! Some highlights: POSITIVES FOOD Buffet offers a solid mix of traditional dishes—great taco station and classic options. • Rodeo was a standout—top-notch sirloin; we ate there three times. • La Fleur: disappointing steak, but excellent octopus and pumpkin soup. • Italian: decent enough to visit twice (and I’m picky since I’m Italian!) • Aroma: average. • Japanese: least favourite—overly salty teppanyaki and poor sushi. • Vaqueria Grill: steak was a ground beef imitation—avoid. SERVICE Friendly, helpful staff. No aggressive timeshare pitches—refreshing change from other resorts! NEGATIVES COFFEE: Room and dining hall coffee is awful. Bar coffee is good but only available after 8am. BEACH EXPERIENCE: Constant interruptions from massage staff and vendors made it hard to relax. Repeated disturbances forced us to retreat to the pool for peace. DRINK SERVICE: Maybe because it was low season, but there was no service for drinks at the beach and barely any for at the pool. LACK OF SHUTTLE SERVICE: No included shuttle service to and from airport, needed to book own transportation.
Stayed 9 nights in Sep 2025

10/10 Excellent

emil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, the service was also top notch! The pools were kept clean and the drinks were also very good. The only issue was the sargassum on the beach but no matter how much they clear it up it’ll come back, it’s mother nature doing her thing. The fauna was fun to watch I personally didn’t have an issue with it Definitely will be back when the sargassum season is over to get the full experience at PYP💯
Stayed 9 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled solo for my birthday this past weekend. This was also my first time in Mexico, and I had a blast! I felt safe and sound. Staff were super accommodating. Resort was beautiful. No complaints here. Will definitely be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! This was hands down one of the best resorts I’ve ever stayed at. I would have liked to see more entertainment around the resort itself but for the most part I thought this resort was absolutely amazing!!
Stayed 4 nights in Sep 2025

8/10 Good

Karyssa Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Jul 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and clean pools. Rooms could be cleaner but overall great stay!
Stayed 7 nights in Sep 2025

10/10 Excellent

Denise Martha, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Yordan, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Joseph Woojin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are kind and very helpful.
Stayed 5 nights in Sep 2025

8/10 Good

Thuan

Stayed 7 nights in Sep 2025

10/10 Excellent

Victor Gene Florece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and all staff is friendly and helpful
Stayed 7 nights in Sep 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible , close to the food and close to the activities. Staff was friendly.
Stayed 3 nights in Sep 2025

2/10 Terrible

Mailika

Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place
Stayed 4 nights in Sep 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained. The buffet had great food, though service was a little slow. The Italian and Mediterranean restaurants were excellent, but the wait times were very long. Night shows were enjoyable. Staff in general felt a bit aloof, except for Alexander at the Bar Plaza and Miguel at the night snacks buffet who were both fantastic. A highlight was visiting the sister resort, Grand Riviera Princess—big difference in atmosphere! Staff there were friendly and attentive, and at La Vaqueria, Julio gave us amazing service with food that just kept coming. Their Areito disco is live!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kabir

Stayed 4 nights in Sep 2025

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