Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

March 2026

April 2026

5 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Parking included
Free WiFi

Explore the area

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

Place, Playa 88
‪5 min walk‬
Place, Punta Esmeralda Beach
‪11 min walk‬
Place, Quinta Avenida
‪5 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪44 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Family Concierge Junior Suite Nature View

Garden view
624 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Nature View)

Wonderful

Garden view
678 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Master Suite Nature View

Garden view
1140 sq ft
1 bedroom
Sleeps 4
1 King Bed

Suite (Nature View)

Excellent

Garden view
839 sq ft
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Suite Nature View

Wonderful

Garden view
839 sq ft
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Suite SwimUp

839 sq ft
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Master Suite SwimUp

Good

Garden view
1140 sq ft
1 bedroom
Sleeps 4
1 King Bed

Family Concierge Master Suite Nature View

1140 sq ft
1 bedroom
Sleeps 3
1 King Bed

Roulette Room Playa del Carmen or La Perla

Wonderful

Garden view
624 sq ft
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Two Bedroom Master Suite

Exceptional

Garden view
1980 sq ft
2 bedrooms
Sleeps 10
1 Double Bed and 1 King Bed

Family Concierge Junior Suite SwimUp

Very good

624 sq ft
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Paradisus Playa del Carmen – Riviera Maya - All Inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Quinta Alegría Shopping Mall. This 510-room, 5-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

Playa 88 - 5 min walk - 0.3 miles
Punta Esmeralda Beach - 11 min walk - 0.6 miles
Mamitas Beach - 4 min drive - 1.1 miles
Quinta Avenida - 5 min drive - 1.4 miles
Playa del Carmen Main Beach - 5 min drive - 1.4 miles

Getting around

Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

‪Naos - ‬1 min drive
‪Hadar - ‬1 min drive
‪Sunset Grill - ‬4 min walk
‪Capella - ‬3 min walk
‪Bajo Café Quinta - ‬4 min drive

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor pools

Paradisus Playa del Carmen – Riviera Maya - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include a children's pool, a gym, and a sauna.

Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and DVD players. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, safes, and phones.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Yhi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Hot tub
Breakfast included
All inclusive

$441 nightly

Feb 25 - Feb 26

Total with taxes and fees

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot tub
All inclusive
Spa

$476 nightly

Mar 16 - Mar 17

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

13 restaurants
16 bars/lounges
A beach bar
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Capella
Kanna Beach Club
Sal Steak Cave
The Lunch Box
Tori

Things to do

5 outdoor pools
Arcade/game room
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Pilates classes
Playground
Sauna
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
DVD player
Free children's club
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center (25,005 square feet of space)
Meeting rooms

Outdoors

Beach towels
Beach umbrellas
Dock
On the bay
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas

Full-service spa

Body scrubs
Body wraps
Facials
Manicures/pedicures
Spa open daily

Accessibility

Elevator

3 floors
8 buildings
Ballroom
Banquet hall
Built in 2011
Reception hall
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Rainfall showerhead
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
DVD player

Food and drink

Limited room service
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on Mar 8, 2026 start from $461.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

This property is situated in Luis Donaldo Colosio within a short 12-minute walk of Punta Esmeralda Beach and also 19 minutes on foot from Playa 88. You'll also find Playa del Carmen Main Beach and Quinta Avenida within a short drive.

Is parking available on site at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yhi Spa is the property's spa and services include body wraps, facials, and mani/pedis.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive feature a casino on the premises?

No, Paradisus Playa del Carmen – Riviera Maya - All Inclusive doesn't have a casino.

Will I find an indoor pool at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and 13 restaurants.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a restaurant with a breakfast menu?

No, Paradisus Playa del Carmen – Riviera Maya - All Inclusive doesn't have a restaurant that serves breakfast.

Will Paradisus Playa del Carmen – Riviera Maya - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Playa del Carmen – Riviera Maya - All Inclusive though service animals are welcome.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

The closest major airport to Paradisus Playa del Carmen – Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 23.6 mi away (259 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.6 mi away.

Can I book a room with a balcony at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, there aren't any guestrooms with balconies at Paradisus Playa del Carmen – Riviera Maya - All Inclusive.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive offer wedding services?

Take advantage of the wedding venue at Paradisus Playa del Carmen – Riviera Maya - All Inclusive if you plan to say "I do" during your trip.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

James Ian

Nov 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The service was fantastic, the food exceeded our expectations and we had a lovely time. Well worth going

Stayed 7 nights in Nov 2025

8/10 Good

Kate

Nov 13, 2025

Stayed 7 nights in Oct 2025

10/10 Excellent

Ann

Nov 11, 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

rodrigo salinas

Nov 11, 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Vasyl

Traveled with family

Nov 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Nov 7, 2025

Everything was great! Our room was clean and the entire staff was so nice and respectful. Our Family Concierge, Adrian was super helpful and knowledgeable from helping us plan the cenote excursion to making dinner reservations. Even without it, there were so many options and activities throughout the day. We would definitely go back!

Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Traveled with family and small children

Nov 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Really enjoyed my stayed at Paradisus Playa del Carmen. I loved how clean my room was. House keeping Maritza was amazing. Overall the whole resort was cleaned, the food was delicious and the customer service was spectacular. Thank you!! We will definitely be returning.

Stayed 4 nights in Nov 2025

10/10 Excellent

Laura

Nov 6, 2025

Stayed 4 nights in Oct 2025

8/10 Good

Jennifer

Nov 4, 2025

Stayed 6 nights in Oct 2025

10/10 Excellent

Ruth L

Traveled with family and small children

Nov 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful staff. Room cleaned beautifully everyday. Quality food and drinks! The facility itself was so clean and relaxing. Such a beautiful atmosphere. Beyond accommodating for families. The waterpark seriously just adds so much fun for them. We have 3 boys so it was above and beyond for us!! Food was delicious and fresh. I honestly have nothing bad to say. Will definitely be going back.

Stayed 5 nights in Oct 2025

10/10 Excellent

Deborah

Traveled with family and small children

Nov 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful stay, wonderful employees! The food was great! Lots of things to do, entertaining shows at night. I travelled with kids and they had so much fun. We had an amazing experience overall! Wouldn’t change a thing. Keep up the great work!

Stayed 8 nights in Oct 2025

10/10 Excellent

Jay

Oct 31, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Jay

Traveled with family

Oct 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful stay, rooms well kept and food and entertainment were all good. Veggie options could be better. Big shout out to Laura at the Cesius Pool bar - worked tirelessly and always with a smile - a true credit to the hotel. Senen and Omar for looking after our family and anything we needed

Stayed 9 nights in Oct 2025

10/10 Excellent

Lian

Traveled with family and small children

Oct 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort, food and rooms are excellent.

Stayed 5 nights in Oct 2025

2/10 Terrible

Cindy

Traveled with family

Oct 30, 2025

Disliked: Staff & service

It was okay some staff was nice I guess . But when checking in never received my 200 room credit until when I checked out . It said I had 1 excursion for 2 . But supposedly Expedia had to give it to me not them . . I had family concierge but it wasn’t that great . I had better stays in the states .

Stayed 5 nights in Oct 2025

8/10 Good

Brian Robert

Traveled with family

Oct 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes staff was good and room was clean.

Stayed 8 nights in Oct 2025

10/10 Excellent

Jonathan

Traveled with family and small children

Oct 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was beautiful. Family concierge was very helpful.

Stayed 4 nights in Oct 2025

8/10 Good

Danielle

Traveled with family and small children

Oct 28, 2025

Liked: Staff & service, amenities

The pools are amazing especially for kids . Awesome water park with slides . The staff were very friendly and helpful . They are more friendly before you decline their invitation to the 45 meeting regarding their membership, once you decline their tune changes real quick . The room we had was spacious but smelled like mold … I didn’t think it was too bad at first but as the days went on I started to realize it was pretty strong . I didn’t want to go through the hassle of changes rooms although I should have because my whole family has come down with mold toxicity symptoms , headache, stuffy nose, sore throat , cough . All of our stuff that we traveled with smells like mold , even after washing . I had to throw the non valuables out and wash everything else in vinegar . If your room smells like mold please don’t stay in it like we did , not worth it . I wish I had moved . Property itself is nice, clean, does not smell like mold .

Stayed 4 nights in Oct 2025

10/10 Excellent

Jose Argelio

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family

Oct 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my 5th time here and I absolutely love it every time I come here. We were in family concierge this past visit and Veronica was our concierge. She is the sweetest and the most patient. We were a group of 9 total ( 5 kids 4 adults). Great everything. No complaints at all. I will be returning soon.

Stayed 5 nights in Oct 2025

10/10 Excellent

B E

Traveled with family

Oct 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An extraordinary all inclusive resort

Stayed 4 nights in Oct 2025

10/10 Excellent

Simona

Traveled with family

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lorena and florencia were extremely helpful and treatednus like family

Stayed 7 nights in Oct 2025

10/10 Excellent

Seena

Traveled with family and small children

Oct 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Resort

Stayed 4 nights in Aug 2025

10/10 Excellent

Kyle

Traveled with family and small children

Oct 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort. Unique design. Good food.

Stayed 5 nights in Oct 2025

8/10 Good

Raul

Oct 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2025

10/10 Excellent

Yvonne

Oct 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Oct 2025

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

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Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Family Concierge Junior Suite Nature View

Family Concierge Junior Suite Nature View

View all photos for Junior Suite (Nature View)

Junior Suite (Nature View)

View all photos for Master Suite Nature View

Master Suite Nature View

View all photos for Suite (Nature View)

Suite (Nature View)

View all photos for Family Concierge Suite Nature View

Family Concierge Suite Nature View

View all photos for Family Concierge Suite SwimUp

Family Concierge Suite SwimUp

View all photos for Family Concierge Master Suite SwimUp

Family Concierge Master Suite SwimUp

View all photos for Family Concierge Master Suite Nature View

Family Concierge Master Suite Nature View

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla

View all photos for Two Bedroom Master Suite

Two Bedroom Master Suite

View all photos for Family Concierge Junior Suite SwimUp

Family Concierge Junior Suite SwimUp

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About the neighborhood

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Similar properties

Hotel Riu Palace Riviera Maya - All Inclusive

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

Excellent

9.2/10

9.0/10

8.8/10

9.0/10