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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools
VIP Access

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Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Property video
Restaurant
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719
  • Place, Playa 88
    ‪5 min walk‬
  • Place, Punta Esmeralda Beach
    ‪11 min walk‬
  • Place, Quinta Avenida
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪96 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Family Concierge Junior Suite Nature View

Family Concierge Junior Suite Nature View | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Junior Suite Nature View

  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Nature View)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Nature View)

9.4 out of 10
Exceptional
(43 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite Nature View

Premium bedding, down comforters, minibar, in-room safe

Master Suite Nature View

  • 1140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Nature View)

Premium bedding, down comforters, minibar, in-room safe

Suite (Nature View)

8.8 out of 10
Excellent
(9 reviews)
  • 839 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Concierge Suite Nature View

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Suite Nature View

9.0 out of 10
Wonderful
(7 reviews)
  • 839 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Concierge Suite SwimUp

Family Concierge Suite SwimUp | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Suite SwimUp

  • 839 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Concierge Master Suite SwimUp

Family Concierge Master Suite SwimUp | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Master Suite SwimUp

7.4 out of 10
Good
(3 reviews)
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Concierge Master Suite Nature View

Family Concierge Master Suite Nature View | View from room

Family Concierge Master Suite Nature View

  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Roulette Room Playa del Carmen or La Perla

Premium bedding, down comforters, minibar, in-room safe

Roulette Room Playa del Carmen or La Perla

9.2 out of 10
Wonderful
(26 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite

Two Bedroom Master Suite | Living area | 50-inch flat-screen TV with cable channels, TV, DVD player

Two Bedroom Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1980 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 1 Double Bed and 1 King Bed

View all photos for Family Concierge Junior Suite SwimUp

Family Concierge Junior Suite SwimUp | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Junior Suite SwimUp

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, Paradisus Playa del Carmen – Riviera Maya - All Inclusive is within a few miles (5 km) of popular sights such as Quinta Avenida and Quinta Alegría Shopping Mall. This 492-room, 5-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa 88 - 5 min walk - 0.3 miles
  • Guadalupe Church - 9 min walk - 0.5 miles
  • Punta Esmeralda Beach - 11 min walk - 0.6 miles
  • Quinta Avenida - 5 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Sunset Grill - ‬4 min walk
  • ‪Hadar - ‬1 min drive
  • ‪illy cafe - ‬3 min walk
  • ‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor pools
Paradisus Playa del Carmen – Riviera Maya - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and DVD players. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, safes, and phones.
A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Yhi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 13 restaurants
  • 16 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (25,005 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 51 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on Jan 12, 2026 start from $468.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

This property is situated in Luis Donaldo Colosio within a short 12-minute walk of Punta Esmeralda Beach and also 19 minutes on foot from Playa 88. You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Will I be able to park at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yhi Spa is the property's spa and services include body wraps, mani/pedis, and facials.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive feature a casino on the premises?

No, Paradisus Playa del Carmen – Riviera Maya - All Inclusive doesn't have a casino.

Will I find an indoor pool at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What amenities will couples enjoy at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 5 outdoor pools, and 13 restaurants.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a restaurant with a breakfast menu?

No, Paradisus Playa del Carmen – Riviera Maya - All Inclusive doesn't have a restaurant that serves breakfast.

Will Paradisus Playa del Carmen – Riviera Maya - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Playa del Carmen – Riviera Maya - All Inclusive though service animals are welcome.

Are there connecting rooms at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

The closest major airport to Paradisus Playa del Carmen – Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 23.6 mi away (259 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.6 mi away.

Are there rooms with balconies at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

No, at Paradisus Playa del Carmen – Riviera Maya - All Inclusive, there aren't any guestrooms that list a balcony.

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive offer wedding services?

Take advantage of the wedding venue at Paradisus Playa del Carmen – Riviera Maya - All Inclusive if you plan to say "I do" during your trip.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1010 reviews
Rating 8 - Good. 211 out of 1010 reviews
Rating 6 - Okay. 98 out of 1010 reviews
Rating 4 - Poor. 38 out of 1010 reviews
Rating 2 - Terrible. 37 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose De Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had a wonderful stay at this resort. The staff was friendly and helpful, especially Angelo, the pool concierge. The food and buffets were delicious, and the weather was perfect. Just remember to bring your mosquito spray! Overall, it was a great experience.
Stayed 5 nights in Oct 2025

6/10 Okay

Pia Nicole

Traveled with family and small children
Disliked: Staff & service
While we wanted to have an amazing stay, several unexpected and troubling issues prevented us from enjoying this resort. The most upsetting incident involved my brother-in-law's missing wallet. He realized it was gone on the morning of check-out; it contained his Green Card, driver's license, and about $200 cash, and had not been taken out of the room. After the front desk initially reported no luck with lost and found, and we had to submit a costly application for temporary travel documents, we pushed to file a security report. Shortly thereafter, the wallet was suddenly "found" by the pool, a location he hadn't taken it to. The cash was missing. This entire episode was highly suspicious and frankly disturbing. Beyond the security issue, the service around my VIP booking perks was extremely poor. I had reserved through Expedia and was promised a $200 room credit. Upon check-in, this was never mentioned. When I raised the issue, the resort replaced the credit with a coupon book for things like spa and food/beverage. These coupons were then difficult to redeem; we were unable to use one at a restaurant because it was supposedly "not assigned to the room." The resort made it needlessly challenging to receive a benefit we were guaranteed. To top it off, the maintenance in our building was visibly lacking. We noted unpainted areas, patches on the walls, and ongoing work that detracted from the resort atmosphere.
Stayed 5 nights in Sep 2025

6/10 Okay

Maria Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself it’s amazing, and the staff and service is great. The food is very good. It used to be a higher category 10 years ago when it started but I guess they had to go down to keep it competitive. Overall is very good and it offers a lot of options and variety. The kids pool is awesome and the water park was really cool too. My only complain and why I give 3 stars is due to their wildlife - coatis and raccoons. The hotel is infested and they are intense. You can’t leave your stuff unattended for a min before the coatis come a take your food, drinks or even open your bag and still whatever you have inside. They come in masses and they won’t leave you alone. They are a huge nuisance, as you can’t relax by the pool or beach and have to be looking over your shoulder every sec. Coatis are around during the day and at night you have raccoons roaming the hotel and making a mess everywhere. They have 2 open restaurants and the raccoons come in and jump on the tables and still your food or simply eat your food right on your nose. They are not afraid of people and can be quite aggressive. The hotel has not done any attempt to close the restaurants or do something about the animals despite complains. The servers are tired of working like that. No health and safety of the staff and guests. Overall we enjoyed our time and we had a great vacation but I think there’s many resorts to pick from at that price that does not have wildlife annoying you all day long.
Stayed 7 nights in Sep 2025

10/10 Excellent

Pedro, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente en todos los sentidos, mis niños la pasaron genial con el staff de recreacion monton actividades para ellos !! La comida genial, las instalaciones como nuevas ! Un servicio en general por parte de todos muy agradable y familiar ! Muy agradecido con el Sr Jorge por la atencion desde q llegamos ! Sin dudas un lugar para repetir ! Les recomiendo visitar el restaurant Bana con el chef Leandro !! Exelente '
Stayed 3 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Farida

Stayed 7 nights in Aug 2025

6/10 Okay

Dyango

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very kid-friendly — our kids loved the Aquazone and the foam party at the pool, and the main areas were nice. Housekeeping did a great job keeping the rooms tidy, but the buildings with the rooms still felt dated, like the décor hadn’t been touched in 15 years. The food was the biggest letdown: salty, repetitive, and not very fresh, and a few of us even felt unwell. Room service was also painfully slow — over an hour wait for things that usually come out right away. On top of that, there was little AC or fans in many spots, so it was uncomfortably hot in the restaurants. Overall, amazing for kids, but the food, dated rooms, and slow service really took away from the experience.
Stayed 5 nights in Aug 2025

6/10 Okay

carolyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and customer service are AMAZING. The only downfall was the food. The food was not good. The amenities for the children are great! My three-year-old was entertained the entire time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yesenia Basilisa

Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer Maria

Liked: Amenities
Received no VIP benefits even though we booked it as VIP Access. Room cleaning was top notch they were amazing. Super nice and left the room spotless. Ibana Japanese restaurant was a great experience!! Hostesses at restaurants and booking them were not very friendly. Amenities in the hotel shared bathrooms were either broken or dirty. Pools were fun and water park was great. We loved this place 2 years ago. This year was OK.
Stayed 4 nights in Aug 2025

8/10 Good

Neal

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Lyra, Innisfil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go back to this resort for a family vacation!!!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Amenities
Exceptional resort!
Stayed 6 nights in Aug 2025

10/10 Excellent

KIMBERLY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the exclusivity of the family concierge - our junior suite was immaculate, our personal concierge Adrian was amazing and always exceeded our expectations. There are a plethora of restaurants to choose from. Adrian (our concierge) made sure we got reservations to the different restaurants instead of only going to the buffet. We were able to make our spa reservations prior to check in. The only thing we had to do was show up :-) everything was taken care of. All the staff were amazing and always pleasant, even helped me practice my Spanish :-). The White family thoroughly enjoyed our stay at Paradisus!
Stayed 4 nights in Aug 2025

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria Karla

Stayed 7 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and services.
Stayed 4 nights in Jul 2025

6/10 Okay

Colin Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think upgrading to the concierge piece for families is prob worth it, I couldn’t tell you as we paid for it and didn’t receive it. I guess we got lucky san concierge service to eat at El Cielo, and the Buffett / Lunchbox the rest of the time. The kids liked the aquaxzone, it’s worth getting there when it opens as there is usually a line. A popsicle cart, espresso coffee center and a high quality ice cream stand were all hits for the adults / kids. The facilities are good, I’m just not sure why we didn’t get some of the features we were promised.
Stayed 2 nights in Aug 2025

8/10 Good

Zuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Geraldine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort itself is beautiful and very family friendly. I traveled with two small children (ages 3 and 5), and there were plenty of activities to keep them entertained. However, I do want to note an issue we experienced with dinner reservations. We arranged our reservations through a staff member named Natalia (with tattoos and both arms), who confirmed that our dinners were booked for three consecutive nights. Since my husband was only in the country for those three nights, these reservations were very important. Unfortunately, when the time came, we were told that no reservations had actually been made. As a result, we ended up dining at the buffet for all our meals. While the buffet was decent, it was disappointing given the effort we put into planning and the importance of those dinners for my husband’s stay. What made the situation worse was that guest services were neither helpful nor understanding. They even acted as if they didn’t know who Natalia was, which was very frustrating. By the time they offered to book whatever was left at the other restaurants, it was too late, my husband had already left.
Stayed 6 nights in Jul 2025

10/10 Excellent

Adrianus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradisus for us embodied the term resort. While you're there, you want for nothing. From drinks, to great food. A show every evening, though it does get repeated after a week, so if your stay is longer you will get repeat shows.
Stayed 11 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so fun
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Concierge was above and beyond.
Stayed 5 nights in Aug 2025

8/10 Good

Rhodabelle Allado

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rated this property 5 stars across the board, but my family and I were disappointed with the dinner options at the all-you-can eat family buffet and the beach wasn’t accessible because of all the sargasm (aka seaweed) that washed onshore everyday we were there. There was also a lack of beach-side activity options. Other than that, my family really loved our week long stay at Paradisus!!
Stayed 8 nights in Jun 2025

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