I have stayed at America’s Best Value Inn multiple times because of its budget-friendly rates and last-minute availability. However, my recent experience was unacceptable.
The room was extremely unclean—the comforter was covered in dog hair, and there were long strands of brunette hair all over the sheets, pillows, bathroom floor, sink, and towels. It was clear the room had not been properly cleaned.
Additionally, there was no hot water in the shower or bathroom sink during my stay, despite the outside temperature being 7 degrees in Plattsburgh. This made for an extremely uncomfortable experience.
The linens were also stained and dirty, with visible boot prints as if they had been stepped on and then reused.
I understand this is a budget hotel, but the lack of cleanliness and basic amenities is unacceptable. I can no longer recommend this hotel to anyone, including solo travelers or families. I will not be returning.