The pool area was very cold. Noisy hallway well into the night. The shower door would not close. The bathroom was exceptionally small. Only 2 towels provided.
Clean,quiet and comfortable.
Good breakfast. Loved the omelet and potatoes.
This is a great option for stays in the Plattsburgh area. I have stayed at most of the hotel options in the area and this one is recommended for its cleanliness. Of note however is that the double queen unit we stayed in was very small with low ceilings and the bathroom was TINY. The arrangement of the sink placement in the hall is quite bizarre and not ideal. If you are more than 2 people or are there for an extended stay, I recommend looking for another option. As for the amenities, the pool was heated to 68 degrees due to an apparent broken heater; this was a true disappointment as it was one of the principal amenities we were looking for during our stay. We stayed at another hotel the same week-end and can attest that the Holiday Inn Express breakfast was WAY BETTER than the other hotel. Not extravagant but nice appreciative breakfast options!
Clean, modern room. Great breakfast
I haven’t been to a Holiday Inn since I was a kid. This hotel was super clean, brand new, easy to navigate and the noise between rooms non-existent. I totally recommend this hotel to anyone looking to stay in the area.
The room is complete with necessary appliances including the microwave
State University of New York-Plattsburgh is within 2 miles (3 km) of Holiday Inn Express Plattsburgh, an IHG Hotel while other popular attractions such as Lake Champlain are within 3 miles (5 km). This 107-room hotel has free breakfast along with conveniences like an outdoor pool and an indoor pool.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers.
Holiday Inn Express Plattsburgh, an IHG Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
The pool area was very cold. Noisy hallway well into the night. The shower door would not close. The bathroom was exceptionally small. Only 2 towels provided.
Hello Mark, We're disappointed to hear that the pool wasn't warm enough to your liking. We will work with our maintenance staff to raise the temperature of the water and humidity in the pool area. Additional towels are always available upon request. We definitely want you to feel at home when you are our guest. Please, don't hesitate to ask for any service or amenity you may need to make your stay more comfortable.
Good morning David, we appreciate your positive feedback and hope to you again in the future! Have a wonderful day.
Clean,quiet and comfortable.
Good afternoon Julie, we are happy to hear that you enjoyed your stay. We appreciate your positive feedback and hope to see you again in the future. Have a wonderful day!
Good breakfast. Loved the omelet and potatoes.
Good morning Pravin, we are so happy to hear that you enjoyed your stay and that the breakfast was to your liking! We appreciate the positive feedback. Hope to see you again. have a wonderful day.
This is a great option for stays in the Plattsburgh area. I have stayed at most of the hotel options in the area and this one is recommended for its cleanliness. Of note however is that the double queen unit we stayed in was very small with low ceilings and the bathroom was TINY. The arrangement of the sink placement in the hall is quite bizarre and not ideal. If you are more than 2 people or are there for an extended stay, I recommend looking for another option. As for the amenities, the pool was heated to 68 degrees due to an apparent broken heater; this was a true disappointment as it was one of the principal amenities we were looking for during our stay. We stayed at another hotel the same week-end and can attest that the Holiday Inn Express breakfast was WAY BETTER than the other hotel. Not extravagant but nice appreciative breakfast options!
Good morning Dorie, We appreciate your feedback! I do apologize about any inconvenience you may of had during your stay with us. Have a wonderful day!
Clean, modern room. Great breakfast
Thank you for taking the time to tell us about your experience at Holiday Inn Express PLATTSBURGH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express
Thank you for your review! We are pleased you've enjoyed your stay with us! Hope to see you again soon!