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Best Western Plus Plattsburgh

3.0 out of 5.0

Recent guest reviews

I chose this hotel because the price was right and the online rating was at least three stars. I needed a room on a days notice and this one was perfect. The property is neat and has more amenities than one would expect. The room was clean and comfortable. The bedding was better than I've had in luxury boutique spa hotels. I'm fussy about the bed and especially pillows. The pillows were as good as mine at home.

Staff was so kind and friendly ! The hotel was comfortable and nice for the money I paid for it. I didn't know it was pet friendly and they encouraged brining our dogs next time! I will definitely be making another trip to this hotel It was great!

The hotel met my expectations. The hospitality was awesome.

The staff is great, always with a bright and welcoming smile, and very helpful and friendly

Very clean, helpful staff, a bit crowded during breakfast but overall pleasant stay

The room was clean and adequately furnished with a mini fridge and a microwave. The beds were too soft though and gave me a backache. However I would stay there again because the service was too notch! I had a splitting migraine in the middle of the night and called the front desk looking for Advil. They sold OTC remedies and brought the pills to my room at 3:30 a.m. When I tried to tip the guy he refused! Not often I get such service from an inexpensive hotel.

This was a very convenient place to stay on my way to Montreal for a medical cinference. It was right off the highway and the staff were friendly staff and the room clean and comfortable.

We love to stay hear great location to everything.Love the restaurant at the end of a long day.

This was our 3rd visit - and confirmed what we already felt. It has very comfortable beds - clean and quite spacious rooms. In the past we have stayed there with our cats - who are very welcome. Everything is on the ground floor - so, easy access - and the breakfast is varied and very good - with cooked eggs and sausage as well as the usual. Far superior to the other hotels in town we have stayed at. The only thing that would have made the stay MORE enjoyable would be less bulky and softer pillows.

We arrived at 10:30 pm. Our room was waiting for us - clean and very comfortable. Generous hot breakfast buffet was included inprice.

old and out dated, beds hard as a rock. will spend more money next time for better comfort and cleanliness.

JUST A STOP OVER SO THERE WAS NOTHING SPECIAL JUST A ONE NIGHT STAY

Hotel was great, very clean, and indoor pool was great. Location was good, lots of shopping close by. Ausable Chasm is within about a half hour drive, and Fort Tironderoga within an hour. Ferry to Vermont also within a half hour. Only downfall to trip was lack of travel information for family activities. Wanted to either go-kart or possibly rent jet skis, and there wasn't anything located close by for either.

Our family had a wonderful stay at the Smithfield Inn in Plattsburgh. We were busy and in & out every day but always came back to a clean, fresh and restocked room. The full breakfast every morning was delicious and the service outstanding. We used the conference center and excercise room numerous times and found everything clean and very comfortable. We will stay there again when we return to the area and highly recommend the Best Western Smithfield Inn. Do try a stay there, it feels like home!

The hotel was old and outdated, but it was clean and the staff was friendly. The reason for my poor score was that this hotel shows up as being close to Burlington. It's not! It takes over an hour, as well as a $20 ferry ride to get there, as it's on the other side of Lake Champlain. This should never have popped up on the list of hotels close to Burlington as it gives the false impression that it's close. I wasted 3 hours of travel time and spent a lot of gas money and a ferry fee, because this hotel was mislabeled.

great,but pick up from airport needs to be quicker

very nice hotel. room was clean,everything worked, walls were a but thin but tolerable. continental breakfast was great and food was hot and fresh. will be back soon. The only issue was the snow removal which might not be the hotel but who they contract, I would replace them. If it was the hotel not a very good job at all.

It was a very comfortable nights sleep and we enjoyed the breakfast.

It was a nice hotel and we enjoyed our stay there.

Very easy check in. Wonderful staff. Loved the resturant ajoined to hotel.

446 Route 3 Plattsburgh NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Champlain Centre, Best Western Plus Plattsburgh is within 2 miles (3 km) of State University of New York-Plattsburgh. This 126-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also near Kent Delord House Museum and Champlain Valley Transportation Museum.


Dining

Start your day off right with a free buffet breakfast. Enjoy dining at one of 2 onsite restaurants including Ground Round Restaurant, which specializes in American cuisine. Quench your thirst with a drink at the bar/lounge.


Rooms

All 126 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Best Western Plus Plattsburgh, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Guest reviews for Best Western Plus Plattsburgh

Everyone (2) Couples (6) Business (3) Family (10) Friends (1)
5

short stay in plattsburgh

Everyone

I chose this hotel because the price was right and the online rating was at least three stars. I needed a room on a days notice and this one was perfect. The property is neat and has more amenities than one would expect. The room was clean and comfortable. The bedding was better than I've had in luxury boutique spa hotels. I'm fussy about the bed and especially pillows. The pillows were as good as mine at home.

By , from Poughkeepsie, NY on Apr 11, 2016

Review comment responded on Apr 18, 2016

Thank you for your stay. I agree with you the in room coffee is not the greatest. We use that type of service as it is the most sanitary coffer service I can deliver every time. The quality of the fresh coffee we have available is outstanding and it is offered 24 hours a day at no charge in the breakfast area. Thank you for staying with us.

5

perfect!

Everyone

Staff was so kind and friendly ! The hotel was comfortable and nice for the money I paid for it. I didn't know it was pet friendly and they encouraged brining our dogs next time! I will definitely be making another trip to this hotel It was great!

By , from syracuse, ny on Feb 15, 2016

Review comment responded on Feb 24, 2016

Thank you for your stay and we look forward to your next stay with your dogs

4

a pleasant experience worth to be revisted

Families

The hotel met my expectations. The hospitality was awesome.

By on Aug 20, 2015

4

family tripp

Families

The staff is great, always with a bright and welcoming smile, and very helpful and friendly

By on Jul 12, 2015

5

loved it

Couples

Very clean, helpful staff, a bit crowded during breakfast but overall pleasant stay

By on Sep 2, 2014

3

great service for a reasonable price

Families

The room was clean and adequately furnished with a mini fridge and a microwave. The beds were too soft though and gave me a backache. However I would stay there again because the service was too notch! I had a splitting migraine in the middle of the night and called the front desk looking for Advil. They sold OTC remedies and brought the pills to my room at 3:30 a.m. When I tried to tip the guy he refused! Not often I get such service from an inexpensive hotel.

By on Jul 12, 2014

3

convient stay on route to montreal

BusinessTravelers

This was a very convenient place to stay on my way to Montreal for a medical cinference. It was right off the highway and the staff were friendly staff and the room clean and comfortable.

By on Mar 30, 2014

5

always stay here

Families

We love to stay hear great location to everything.Love the restaurant at the end of a long day.

By on Dec 21, 2013

5

we love this hotel!

Couples

This was our 3rd visit - and confirmed what we already felt. It has very comfortable beds - clean and quite spacious rooms. In the past we have stayed there with our cats - who are very welcome. Everything is on the ground floor - so, easy access - and the breakfast is varied and very good - with cooked eggs and sausage as well as the usual. Far superior to the other hotels in town we have stayed at. The only thing that would have made the stay MORE enjoyable would be less bulky and softer pillows.

By on May 5, 2013

4

great location to suny plattsburgh

Families

We arrived at 10:30 pm. Our room was waiting for us - clean and very comfortable. Generous hot breakfast buffet was included inprice.

By on Apr 28, 2013