See all properties

Novotel Phuket Kata Avista Resort And Spa

5.0 star property
Luxury resort with 3 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Novotel Phuket Kata Avista Resort And Spa

Exterior
2 bars/lounges, swim-up bar, poolside bar
Daily buffet breakfast (THB 412 per person)
Superior Room, 1 King Bed, Balcony, Pool View | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds
Children's activities

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Spa
  • Gym

Explore the area

View in a map
4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket, 83100
  • Kata Beach
    ‪3 min walk‬
  • Karon Beach
    ‪7 min walk‬
  • Kata Noi Beach
    ‪5 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪53 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Balcony, Sea View

Family Suite, 1 King Bed, Balcony, Sea View | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Family Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Deluxe Room, 1 King Bed, Balcony, Sea View | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed | Garden view

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Superior Room, 1 King Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony, Garden View

Family Room, Multiple Beds, Balcony, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Family Room, Multiple Beds, Balcony, Garden View

8.0 out of 10
Very good
(17 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed) | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

You may also like

Ad
Minibar, in-room safe, desk, blackout drapes

Centara Karon Resort Phuket

Karon
  • Pool
  • Spa
  • Kids pool
  • Waterslide
8.4 out of 10, Very Good, 656 reviews
$52 nightly
The price is $57
Sep 23 - Sep 24
Total with taxes and fees
Centara Karon Resort Phuket

About the neighborhood

Kata

Novotel Phuket Kata Avista Resort And Spa places you within a 10-minute stroll of popular attractions such as Kata Beach and Karon Beach. This 143-room, 5-star resort has 3 outdoor pools along with a full-service spa and a restaurant.
View more Resorts in KataOpens in a new window

What's nearby

  • Kata Beach - 3 min walk - 0.2 miles
  • Kata & Karon Walking Street - 5 min walk - 0.3 miles
  • Karon Beach - 7 min walk - 0.4 miles
  • Kata Noi Beach - 5 min drive - 2.0 miles
  • Big Buddha - 11 min drive - 5.3 miles

Getting around

  • Phuket Intl. Airport (HKT) - 74 min drive

Restaurants

  • ‪Wine Connection Kata - ‬5 min walk
  • ‪ร้านข้าวแกง Kata Beach - ‬4 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬5 min walk
  • ‪Kata Green Beach Restaurant - ‬5 min walk
  • ‪El Greco - ‬3 min walk

About this property

Novotel Phuket Kata Avista Resort And Spa

Luxury resort with 3 outdoor pools and a full-service spa
Guests of Novotel Phuket Kata Avista Resort And Spa have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for THB 1500 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, access to locker space, and tours or tickets. Other amenities at this luxury resort include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include balconies, refrigerators, and minibars. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Beach nearby, free beach shuttle, beach towels

Grand Kata VIP - Kata Beach

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 337 reviews
$56 nightly
The price is $61
Sep 17 - Sep 18
Total with taxes and fees
Grand Kata VIP - Kata Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Canopy Tree Bar
  • En Vogue Restaurant
  • Zing Pool Bar

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Designer stores
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Library
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for THB 1000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Phuket Kata Beach
Avista Phuket Resort Kata Beach
Avista Phuket Hotel Kata Beach
Avista Phuket Resort & Spa Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort
Novotel Kata Avista Resort
Novotel Phuket Kata Avista
Novotel Kata Avista
Avista Phuket Resort Spa Kata Beach
Novotel Phuket Kata Avista Resort Karon
Novotel Phuket Kata Avista Karon
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Novotel Phuket Kata Avista Resort Spa

Frequently asked questions

Are free cancellation options available at Novotel Phuket Kata Avista Resort And Spa?

Novotel Phuket Kata Avista Resort And Spa offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Phuket Kata Avista Resort And Spa?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Novotel Phuket Kata Avista Resort And Spa on Sep 20, 2025 start from $47.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Phuket Kata Avista Resort And Spa?

This resort in Karon is within a 10-minute walk of Kata Beach and Karon Beach. You'll also find Kata & Karon Walking Street and Dino Park Mini Golf less than a mile away.

Is parking available on site at Novotel Phuket Kata Avista Resort And Spa?

Yes, self parking and long-term parking are offered for free at the resort. Though parking is limited per unit, accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Is there a spa at Novotel Phuket Kata Avista Resort And Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, reflexology, and detox wraps.

Does Novotel Phuket Kata Avista Resort And Spa have a casino on the premises?

No, Novotel Phuket Kata Avista Resort And Spa doesn't have a casino.

Is there an indoor pool at Novotel Phuket Kata Avista Resort And Spa?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Novotel Phuket Kata Avista Resort And Spa?

This boutique resort offers many amenities for couples, including Champagne service as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Novotel Phuket Kata Avista Resort And Spa?

Yes, this resort has a spa tub.

Does Novotel Phuket Kata Avista Resort And Spa have a restaurant that serves breakfast?

Yes, Novotel Phuket Kata Avista Resort And Spa serves buffet breakfast for a surcharge each morning at En Vogue Restaurant.

Does Novotel Phuket Kata Avista Resort And Spa allow pets to stay for free?

No, pets aren't allowed at Novotel Phuket Kata Avista Resort And Spa though service animals are welcome.

Does Novotel Phuket Kata Avista Resort And Spa have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Novotel Phuket Kata Avista Resort And Spa?

The closest major airport to Novotel Phuket Kata Avista Resort And Spa is Phuket Intl. Airport (HKT), which is 26.1 mi away (74 minutes by car).

Can I book a room with a balcony at Novotel Phuket Kata Avista Resort And Spa?

Yes, every guestroom at Novotel Phuket Kata Avista Resort And Spa comes with a balcony with some featuring sea or garden views.

Does Novotel Phuket Kata Avista Resort And Spa host weddings?

Take advantage of the wedding venue at Novotel Phuket Kata Avista Resort And Spa if you plan to say "I do" during your trip.

Novotel Phuket Kata Avista Resort And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 303 reviews
Rating 8 - Good. 79 out of 303 reviews
Rating 6 - Okay. 26 out of 303 reviews
Rating 4 - Poor. 8 out of 303 reviews
Rating 2 - Terrible. 12 out of 303 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Umesh

Liked: Amenities
Good property
Stayed 5 nights in Jun 2025

4/10 Poor

RAJESH, Vista

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk was rude and not accomodating to include small child. Charged extra at the hotel. Room was good. One day breakfast was good. Next day fruits and other items were limited and bit stale. Ride to airport was pricy from hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Varun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Novotel Phuket Kata Avista Resort And Spa family-friendly hotel where my kids had a blast! We booked the Family Explorer package but didn’t fully use the amenities. The staff was incredibly friendly and welcoming.
Stayed 3 nights in May 2025

4/10 Poor

Holly

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
We booked this hotel because the splash park looked child friendly
Stayed 6 nights in May 2025

10/10 Excellent

Marn'i Drake

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rare delight and find during international travels. The kids have a check in desk (fun for toddlers) and they’re entertained by a koi pond in the lobby. The staff was very accommodating and pleasant. The building is under construction however you’re not impacted at all because they strive to serve you and your family. There’s even toys in the room for baby
Stayed 6 nights in May 2025

8/10 Good

Arwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dylan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Elevator was out. Its walkable around the area but it sits on a giant steap hill. Plenty of taxi and tuk tuk available
Stayed 5 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff, gorgeous view, Celiac safe

Great sea view room was spotless and comfortable. Wonderful, consistently professional staff at every level. Alon gave great help from the front desk, and Din was the best waiter you could ask for. My wife has Celiac, and we enjoyed the "half board" plan. We ate breakfast and dinner at the restaurant for 8 days, and she didn't get glutened even once! A great plan for people who need to eat gluten free. The chefs were extremely helpful, and all the wait staff were knowledgeable. Yes, it's a small climb back up to the hotel, but their shuttle to the beach every half hour helps a lot. Can't wait to stay here again the next time we visit Phuket!
Stayed 8 nights in May 2025

10/10 Excellent

Nicola

Stayed 7 nights in Mar 2025

4/10 Poor

Ross La

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Apr 2025

6/10 Okay

Ali

The elevators weren’t working and they put us in a room with construction next door so it was loud during the entire day during our stay.
Stayed 6 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
They are very generous with the bottled water. The dining area was always hot. I knew it was a family resort but I didn't think kids would be in all pools. The shuttle service to Kata Beach is convenient. The room was very nice with a lot of closet space.
Stayed 7 nights in Apr 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Charisse Anne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing, including the staff. The service was straight from the heart. From the moment we checked in, Yok was very informative of all the benefits and facilities we could use. She also gave us an early check in which saved the day ❤️ When we got into the room, there was the Happy Birthday set up on the bed which really made my husband very happy as he was not expecting it, I requested for it but didn’t think it would be ready especially for the time as it was far from check in time. All the staff were amazing! During the duration of our stay and check out, Tubtab was very nice and professional giving us ideas on where we can go next. He also solved every mishap. Lai and Pom from the Zing Pool Bar has already recognized my daughter and helper within a short period of time! They were very friendly and I had a great time chatting with them. This trip has been so amazing that my daughter can’t wait to be back.
Stayed 3 nights in May 2025

8/10 Good

Borislava

Stayed 9 nights in Apr 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Tom and Alom. You guys and everyone else made my stay above expectations. Thank you again Harrisoj
Stayed 1 night in Apr 2025

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is set up nicely for families. The Family Rooms are cute and engaging for kids, there are two kids' clubs, and there's a separate kids' pool and splash pad. The staff are fantastic, and the location is convenient for shopping and the beaches. Unfortunately, the property needs a refresh. The buildings are tired and have worn poorly. The rooms have hollow-core doors with no insulation or weatherstripping. You'll have perpetual moisture and ambient noise in your room. The splash pad must be resurfaced as it's buckling, cracked, and generally dangerous for young kids. The WIFI was atrocious - incapable of handling any videoconferencing (so don't plan to do any work while you're there). This property has a lot of potential, but doesn't live up to the Novotel brand name.
Stayed 6 nights in Apr 2025

4/10 Poor

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
The family room is just a large standard sized hotel rm. My room had a mildew smell my entire stay and the blankets felt damp from the moisture in the room. There was a consistent sewerage smell coming from the toilet. We asked for washed cloths 5 times in our 3 day stay and kept receiving hand towels. I wouldn't stay here again nor recommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Harrison

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service to Kata beach was nice since the hotel is on a steep hill. The deluxe room with sea view was spacious with plenty of closet space. We were on the fourth floor and the trees obscured some of the sea view.The staff service was excellent. The restaurant menu was good and the buffet breakfast was great. I didn't know all the pools would be over run with children although it's a family oriented hotel. We had a difficult time securing two seats by the upper pool mid-day.
Stayed 1 night in Apr 2025

10/10 Excellent

Ajith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and family enjoyed the hotel very well!
Stayed 5 nights in Apr 2025

10/10 Excellent

DIMITRIOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with family friendly facilities and friendly staff, always ready to help and accommodate our every desire. Highly recommended for a hussle free stay at Phuket
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice staff and good facilities. Only negative it’s at the top of a hill, this is easily overcome buy ample cheap taxis, hotel free shuttle bus or realising it’s only an issue on the way back 😂
Stayed 9 nights in Apr 2025

10/10 Excellent

Natalie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff and great breakfast
Stayed 3 nights in Apr 2025

Hotels

Motels Essex
Hotels with Hot Tubs in Chillicothe
Hotels with Hot Tubs in Downtown Washington D.C.
4 Star Hotels in Vallejo
Hotels with Hot Tubs in New Hope
Hyatt Place Greensboro/Downtown
Hotels with Hot Tubs in Jackpot
Hotels in Greenville
Motels Iuka
Apartments St. Ann's Bay
Cabin Rentals Louisiana
Cabin Rentals Salisbury
Hotels with Waterslides in Denver
B&B Belmar
Hotels with Hot Tubs in Rouyn-Noranda
Apartments Lusaka

Flights

Flights from Houston to Sacramento
Flights from Columbus to Punta Gorda
Flights from Davao to Manila
Flights from Denver to Cozumel
Flights from Orlando to Kalamazoo
Flights from Huntsville to Boise
Flights from Huntsville to Cancun
Flights from Milwaukee to Greensboro
Flights from Lincoln to Cancun
Flights from White Plains to Worcester
Flights from Sacramento to Sydney

Cars

Car rentals in Plymouth
Car rentals in Portree

Packages

WinStar World Casino and Resort